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  • #1

    Balance transfer 0% cut-off date

    hey up.
    Hope everyone is as well as can be expected during these terrible times.
    I applied for a Santander 0% balance transfer card which was approved on 8th March. As part of the application, it took the details of the card to be paid off although this never happened.
    I sent them a message via their secure messaging system and someone replied saying it should happen automatically shortly after the card is received and activated and if it doesn't to call them. This never happened and the number eventually cuts you off. I replied to the original message to say this but heard nothing. I sent a follow-up message and i had an email to say the system is no longer being used to communicate.

    Any ideas how long i have got before the 0% balance offer is removed? I did look through the T&C's i had via email when the app went through although cannot see any reference to it. Shower of sh1t they are!

    Take care
    Best
    SA Gold
    When Gold isn't enough, there is SA Gold! New to the forum and find the UE route a bit scary? Take a look at my diary here and judge for yourself. I am now saving the money each month that was making little difference to the balance and not a bit of difference to my credit file as a result of finding AAD.


    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.
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  • #2
    at this stage a Recorded Delivery letter would be best to my mind as many E-Mails are being ignored or state not in use (people are working from home)?
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.
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    • #3
      Thanks Tech. I'll do that.
      Stay safe.
      When Gold isn't enough, there is SA Gold! New to the forum and find the UE route a bit scary? Take a look at my diary here and judge for yourself. I am now saving the money each month that was making little difference to the balance and not a bit of difference to my credit file as a result of finding AAD.


      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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