GM Card PPI

[Never-In-Doubt]

Re: GM Card PPI

For what it's worth, I did make a copy .....

I sent them back and told the other guy because I'd like to hope that's what someone would do with my details :P

technically you've done wrong by using the details that were incorrectly advised to you. The proper process is to report to the ICO and let them deal with it.

Obviously, telling the third party could result in problems for you if you gave your details; for all you know they're a mass murderer; who now has your address etc etc

Point is it's a DPA breach which means you go to the ico and get the ico to agree with your complaint thus giving you ammunition in court.

Make better sense?

[Never-In-Doubt]

Re: GM Card PPI

For what it's worth, I did make a copy .....

You clever bugger. Well done. Keep it safe, if they try and take action you'll throw that down their throats.... Just forget it for now but remember it's a mini ace card. It basically proves they do not follow any sort of diligence which calls into question their integrity if, in court, they try and say "we ALWAYS..."

[sn_dn]

Re: GM Card PPI

Noooooooooooo

Never send em back arghhhhh

You had em by the bollocks as long as you had those docs. Not now, unless you copied them?

In future speak to us as we'll stop such silly mistakes reoccurring. Why the rush to send them back and notify the other party? You've really messed this up I'm afraid. Buggery

Keep us updated if anything else occurs yea?!

For what it's worth, I did make a copy .....

I sent them back and told the other guy because I'd like to hope that's what someone would do with my details :P

[Never-In-Doubt]

Re: GM Card PPI

Noooooooooooo

Never send em back arghhhhh

You had em by the bollocks as long as you had those docs. Not now, unless you copied them?

In future speak to us as we'll stop such silly mistakes reoccurring. Why the rush to send them back and notify the other party? You've really messed this up I'm afraid. Buggery

Keep us updated if anything else occurs yea?!

[pompeyfaith]

Re: GM Card PPI

Blimey, this is what you are up against incompetency and a total lack of care.

It does not surprise me either.

[sn_dn]

Re: GM Card PPI

Just to keep up to date on the colossal stupidity of this lot, I got a response back from the original CCA request (after about 15 days).

It's not mine!

They've addressed the covering letter to me, but included documents (including a CCA request) for someone else.

Needless to say, I've sent the docs back .... and sent a letter to the person they belonged to. I thought he might like to know that his credit card company sent copies of a letter from him (including his signature), his address, his CCA and a statement from his credit card to a complete stranger.

[Never-In-Doubt]

Re: GM Card PPI

Well, there's no debt chasing or arrears and no particular rush, so I can play the waiting game for a while ... even if I am a little impatient

exactly, right attitude to have

[sn_dn]

Re: GM Card PPI

Well, there's no debt chasing or arrears and no particular rush, so I can play the waiting game for a while ... even if I am a little impatient

[pompeyfaith]

Re: GM Card PPI

Yup they are not the easist to deal with

[Never-In-Doubt]

Re: GM Card PPI

Thanks, will get back to you in 40 days

Ermmm, I expect i'll see you in around 70 going on HFC's usual calibre

[sn_dn]

Re: GM Card PPI

Whoever sends statements so GM Card customer services - as they are managed by HFC they will deal or pass to parent company to deal.

Use this template here; ---> SAR Request - Advanced Version

Thanks, will get back to you in 40 days

[Never-In-Doubt]

Re: GM Card PPI

Having read through a few threads on this forum (I wish I’d found this before I started ) I think I should probably send out a SAR now. I’m going to need it anyway.

So to keep the questions coming: who do I send it to? GM Card cust services, HFC Bank cust services, GM card data controller or HFC data controller? Or does it not matter?

Whoever sends statements so GM Card customer services - as they are managed by HFC they will deal or pass to parent company to deal.

Use this template here; ---> SAR Request - Advanced Version

[sn_dn]

Re: GM Card PPI

Having read through a few threads on this forum (I wish I’d found this before I started ) I think I should probably send out a SAR now. I’m going to need it anyway.



So to keep the questions coming: who do I send it to? GM Card cust services, HFC Bank cust services, GM card data controller or HFC data controller? Or does it not matter?

[Never-In-Doubt]

Re: GM Card PPI

This will cover what you need to send off: ---> SAR Request - Advanced Version

[pompeyfaith]

Re: GM Card PPI

As this is an old account the more info you can get from the start of your claim the easier it will be for you to work what is owed you will need the card interest rates for a start which is not likely to be one interest rate throughout the life of the account.

Indeed the APR and Monthly interest rates more than likely increased a few times so yes statements are important.

If the account is live I would be also requesting computer screenshots of the account.

Regards