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  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    M&S sc hubbys
    started 1999
    balance £1436.11
    default 2006
    Rockwell keep contacting us but ignored and sending payment to OC

    12/04 CCA request sent
    4/05 CCA received,they have sent a RECONSITUTED copy of the app/agreement form and T&C
    it's a blank form with hubbys name and address typed in
    will send to his Niddy ship


    Missing PT letter sent
    19/5, Letter from Rockwell, they are disappointing to note that they have not had a recent payment,if they don't hear from us by the 23rd may, any agreement we have had regarding the repayment of said debt will be cancelled and THEY will recommence action to recover the outstanding balance in full
    If no action is taken concerning this matter the account may be passed to their 'Specialist recovery agents' "Fenton Cooper" to assess further recovery options,
    I/WE have never had an agreement with Rockwell, we have been paying any payments to M&S direct
    Rockwell are acting agents of M&S
    have received letter dated 13/06/12 saying they have complied with the request under CCA1974 the account is not in dispute, and if I think it is I should provide full and sufficient details,
    they state' there is NO requirement under section[77][78] that the original or a photocopy of the original signed agreement be provided

    13/11/2012 09;20 phone call, but the caller couldn't work out how to get through truecall so all we got was "please phone Buchanan .....
    13/11/12 letter from BCW, stating M&S have instructed them to recover the out standing amount, M&S are unaware of any Legitimate reason for non-payment. they would like us to contact
    them so they can have a ' more thorough understanding of our financial circumstances' will send sold while in dispute letter
    17/11/12 letter(dated 12/11) from M&S saying they have asked Buchanan's to take responsibility of the account BCW will contact us in due course about the overdue amount on the account
    30/11 letter from BCW dated 23rd, they thank us for our recent communication and have placed a "cease all action" instruction on the account while they look into our complaint

    jan 2013
    16/01/13 letter from BCW(14/01) FINAL RESPONSE , they have investigated our claim and concluded our complaint has been refuted.
    M&S have stated they sent a copy of our agreement by recorded post in May 2012.Therefore we will continue to pursue the outstanding balance with in the context of our clients instruction and the legitimate nature of our business.
    Please contact our office directly to discuss the repayment options available to you.
    17/01 letter from BCW (14/01) We wrote to you recently regarding your outstanding balance and regret to note that it still remains outstanding well seen as we only got the recent letter you wrote on the 14/01 yesterday its not given us much time to do anything
    All that we ask is that you make contact with us on 0844 xxx xxxx so that we can discuss and gain an understanding of your financial circumstances. If you make contact with us our specialist advisers will be able to provide you with support (good i need holding up after a couple of bottles) and advice, they will be sympathetic to your individual circumstances, and they will help you to find the most appropriate way to take steps towards resolving and closing your account
    dispute letter sent to BCW pointing out that an invallid CCA has been received and that I WILL NOT discuss the account over the phone!
    29/01 letter from BCW dated 26/01. BCW are here to help. overdue debts can have a serious affect on your credit file ,they can also prevent or make it more difficult for you to obtain finance at all in the future. Make us an offer blah.. blah.. blah...NO MORE LETTERS OR PHONE CALLS. when you enter into a payment arrangement, as long as you make your repayments on time you will not receive phone calls or letters from us for a minimum of 6 months, at which point we will contact you to review your circumstances. Phone us today..
    BCW received my letter on the 29/01 but they are still phoning
    02/09/2013 letter from M&S dated 24th Aug account SOLD to Arrow Global ltd, on 25th July who have appointed Wescot CS as their servicing agents [ now isn't that a pity] it also contains a Notice of assignment from Arrow saying they have appointed Wetcloths as their agent and that all correspondence should be sent to them and not Arrow.
    will wait for wescot to contact and send in the big guns xx

    well never heard off wetcloths but today we receive
    02/12 letter from Morecrap, your account details have been passed to us from Arrow to act as a collection agent and we will now be dealing with your account now that is a shame so close to Christmas
    it's also a pity that Morecrap only quote their own and arrows Ref numbers and not who the debt was originally with only realised it was this account by the amount outstanding
    09/12 letter from morecarp. important information- possible further action in big bold capital letters I can't read it any louder so why do they do that? to prevent possible further debt recovery action we are to send a payment proposal before 12/12/13,not left us much time or telephone 0161xxxxxxx within the next 7 days, if not they may have no alternative but to recommend to their clients that they consider possible further debt recovery action against us I thought they were the *further action*

    21/12 letter from morecarp re our arrow global account .As they have not received any communication from us with regards to our outstanding account, they feel we may not be in a position to meet their request to pay the account in full. SO
    In order to stop them from recommending that further debt recovery action is taken they can confirm that they would be prepared to accept an affordable monthly repayment plan that we can afford to maintain. Any payment offer will be considered and POSSIBLY accepted, PROVIDED we compleat their I+E form to support our proposal
    BLACKMAIL
    Failure to respond within the next 7 days from the date of this letter [19/12] may leave them with no option but to recommend that their client takes further recovery action
    we can't get a reply can someone else deal with it
    Jan 2014
    swid letter sent to morecarp17/01 letter from morecarp dated 13/01. they thank us for our recent letter requesting a copy of the credit agreement and point out thet under the CCA 1974 we must provide a fee of £1.00. please make the fee payable to Arrow Global who is their client, I sent a sold while in dispute letter with the date on which the original request was made

    10/04 letter from Arrow (07/04 has sc return address on the envelope) they have transferred the account to Scotcall, all communication is to be with SC
    28/07
    well Scotcall are eager little bunny's had a phone call off them but nothing else.
    11/12/14 letter from arrow (01/12) Change of Agency, Scotcall will no longer be managing this account. Arrow still own the account but we have passed the account to Wescot , please direct all queries, correspondence and payments to Wescot
    Wescot were supposed to contact us last year but they never did
    dec 2014, letter from wescot asking for payment

    SWID letter to wescot rceived by then 22/12

    Jan 2015


    03/01 letter dated 31st DEC from wescot Reminder we recently wrote to you but we do not appear to have received a response from you

    18
    /02 letter from westcot. we have written to you on several occasions asking you to contact us about this account, to date we have received no response.In an attempt to close this matter our client has agreed that we can offer you a discount to settle your account

    lets see if my math is correct this will be the 3rd letter they have sent, I sent a SWID reply to the first one, which was signed for on the 22/12/14, they make no mention of it being a former M&S account only mention Arrow. I am just in the mood to send a ,I have no memory of ever having. had an account with Arrow, please check you Have the correct person' type of letter


    24/04 letter from wescot (22/04) further to my letter of the 16/03. they can confirm that they replied to my letter on the 24th Jan 2015. well I never received it so wonder which of my neighbors has seen it?
    Having contacted our client they have advised that you wrote to them in June 2012 to say they had not prescribed the terms or true copy of the agreement.
    no I have not made a mistake this is word for word the contents of the letter wescot have sent , I wrote to M&S in 2012 arrow didn't buy the account till 2013, so is arrow their client or M&S,
    Arrow sent you a letter back to advise that they have provided all that was legally require ( another mistake) and the account is not in dispute and the balance is correct and due, Arrow have never sent any such letter

    19/11 letter from arrow dated 17/11,Notification of account transfer to new agency, they have passed it to Shoosmiths, should we send another CCA request to Arrow, or wait for the LBA from Shoosmiths
    25/11 letter from Shoosmiths (23/11) we are a firm of solicitors and have been instructed by Arrow global limited to contact you to agree how the sum outstanding from you will be repaid
    ( never if poss)
    Our client has informed us that, in return for a lump sum payment in the short term, they may be prepared to accept less than the sum set out above in settlement of the sum outstanding from you. but they will
    update the credit file to only show a partial settlement it has now dropped off his credit file OR their client is prepared to consider accepting regular instalment payments, but, we would need to receive details of your income and expenditure before agreeing any regular instalment payments with you they can whistle Dixie
    will send sold in dispute on Friday

    Have received another letter from Shoosmiths dated 30/11exactly the same as the 1st one, just asking that they are contacted to arrange repayment,
    will ignore as it will have crossed with the SWID letter that has been sent to them
    I find it strange that I received a LBA for my reserve account, yet OH gets 2 rather polite letters offering discount and easy repayments

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    Barclays masterloan
    start date 2002
    ballance £6395
    Defaulted 2004
    Defaulted 2008

    think the last payment could of been 2009. it was May 2009 I have found a statement of account from 2010,09th may 09 balance 6322.45 . 2010 balance 6322.45

    passed to Debt managers ltd, in 2010, who threatened hell and high water if i didn't pay up.asked for CCA , DM wrote and said they were unable to obtain a copy of the agrement, passed back to barcs and have heard nothing since, not even had my £1 back!
    2015
    Ok had an email alert about a change in my credit file in Aug, it shows this loan as up to date??
    emailed Equifax saying I had not recently taken a loan out with barclaycard so would they please remove it. I would not be contacting Barclays as I had no account information .
    23/09 equifax say If I think this is fraud I am to contact Barclays fraud department,I am also to note the dispute notice they put on the file will be removed in 24 hours. I checked the file there isn't one on it!
    I have emailed back now pointing out that if they check what they are reporting as accurate is a loan taken out in 2000, over 60 months, but is still upto date 15 years later cannot be correct,
    Also they may like to ask Barclays how an account defaulted 16 years ago can now be up to date? and showing on a credit file,would they also ask them why when I SAR'd them some years back they sent no details of any loan account but stated they had sent all the information they held in my name.
    have pointed out as the Data reporters they have a due diligence to check that what they are placing on my file is accurate, so would they tell me what checks they have made to see if the information they have is correct as I now need to look at taking legal advice over the incorrect date being recorded

    it has now been removed by Barclaycard and i have a letter of apology along with £100

    they said they had no idea how the information got onto my credit file, they have not heard of it happening to anyone else, suggested they should search the internet, it's happened to more than me,

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    M&S sc hubbys
    started 1999
    balance £1436.11
    default 2006
    Rockwell keep contacting us but ignored and sending payment to OC

    12/04 CCA request sent
    4/05 CCA received,they have sent a RECONSITUTED copy of the app/agreement form and T&C
    it's a blank form with hubbys name and address typed in
    will send to his Niddy ship


    Missing PT letter sent
    19/5, Letter from Rockwell, they are disappointing to note that they have not had a recent payment,if they don't hear from us by the 23rd may, any agreement we have had regarding the repayment of said debt will be cancelled and THEY will recommence action to recover the outstanding balance in full
    If no action is taken concerning this matter the account may be passed to their 'Specialist recovery agents' "Fenton Cooper" to assess further recovery options,
    I/WE have never had an agreement with Rockwell, we have been paying any payments to M&S direct
    Rockwell are acting agents of M&S
    have received letter dated 13/06/12 saying they have complied with the request under CCA1974 the account is not in dispute, and if I think it is I should provide full and sufficient details,
    they state' there is NO requirement under section[77][78] that the original or a photocopy of the original signed agreement be provided

    13/11/2012 09;20 phone call, but the caller couldn't work out how to get through truecall so all we got was "please phone Buchanan .....
    13/11/12 letter from BCW, stating M&S have instructed them to recover the out standing amount, M&S are unaware of any Legitimate reason for non-payment. they would like us to contact
    them so they can have a ' more thorough understanding of our financial circumstances' will send sold while in dispute letter
    17/11/12 letter(dated 12/11) from M&S saying they have asked Buchanan's to take responsibility of the account BCW will contact us in due course about the overdue amount on the account
    30/11 letter from BCW dated 23rd, they thank us for our recent communication and have placed a "cease all action" instruction on the account while they look into our complaint

    jan 2013
    16/01/13 letter from BCW(14/01) FINAL RESPONSE , they have investigated our claim and concluded our complaint has been refuted.
    M&S have stated they sent a copy of our agreement by recorded post in May 2012.Therefore we will continue to pursue the outstanding balance with in the context of our clients instruction and the legitimate nature of our business.
    Please contact our office directly to discuss the repayment options available to you.
    17/01 letter from BCW (14/01) We wrote to you recently regarding your outstanding balance and regret to note that it still remains outstanding well seen as we only got the recent letter you wrote on the 14/01 yesterday its not given us much time to do anything
    All that we ask is that you make contact with us on 0844 xxx xxxx so that we can discuss and gain an understanding of your financial circumstances. If you make contact with us our specialist advisers will be able to provide you with support (good i need holding up after a couple of bottles) and advice, they will be sympathetic to your individual circumstances, and they will help you to find the most appropriate way to take steps towards resolving and closing your account
    dispute letter sent to BCW pointing out that an invallid CCA has been received and that I WILL NOT discuss the account over the phone!
    29/01 letter from BCW dated 26/01. BCW are here to help. overdue debts can have a serious affect on your credit file ,they can also prevent or make it more difficult for you to obtain finance at all in the future. Make us an offer blah.. blah.. blah...NO MORE LETTERS OR PHONE CALLS. when you enter into a payment arrangement, as long as you make your repayments on time you will not receive phone calls or letters from us for a minimum of 6 months, at which point we will contact you to review your circumstances. Phone us today..
    BCW received my letter on the 29/01 but they are still phoning
    02/09/2013 letter from M&S dated 24th Aug account SOLD to Arrow Global ltd, on 25th July who have appointed Wescot CS as their servicing agents [ now isn't that a pity] it also contains a Notice of assignment from Arrow saying they have appointed Wetcloths as their agent and that all correspondence should be sent to them and not Arrow.
    will wait for wescot to contact and send in the big guns xx

    well never heard off wetcloths but today we receive
    02/12 letter from Morecrap, your account details have been passed to us from Arrow to act as a collection agent and we will now be dealing with your account now that is a shame so close to Christmas
    it's also a pity that Morecrap only quote their own and arrows Ref numbers and not who the debt was originally with only realised it was this account by the amount outstanding
    09/12 letter from morecarp. important information- possible further action in big bold capital letters I can't read it any louder so why do they do that? to prevent possible further debt recovery action we are to send a payment proposal before 12/12/13,not left us much time or telephone 0161xxxxxxx within the next 7 days, if not they may have no alternative but to recommend to their clients that they consider possible further debt recovery action against us I thought they were the *further action*

    21/12 letter from morecarp re our arrow global account .As they have not received any communication from us with regards to our outstanding account, they feel we may not be in a position to meet their request to pay the account in full. SO
    In order to stop them from recommending that further debt recovery action is taken they can confirm that they would be prepared to accept an affordable monthly repayment plan that we can afford to maintain. Any payment offer will be considered and POSSIBLY accepted, PROVIDED we compleat their I+E form to support our proposal
    BLACKMAIL
    Failure to respond within the next 7 days from the date of this letter [19/12] may leave them with no option but to recommend that their client takes further recovery action
    we can't get a reply can someone else deal with it
    Jan 2014
    swid letter sent to morecarp17/01 letter from morecarp dated 13/01. they thank us for our recent letter requesting a copy of the credit agreement and point out thet under the CCA 1974 we must provide a fee of £1.00. please make the fee payable to Arrow Global who is their client, I sent a sold while in dispute letter with the date on which the original request was made

    10/04 letter from Arrow (07/04 has sc return address on the envelope) they have transferred the account to Scotcall, all communication is to be with SC
    28/07
    well Scotcall are eager little bunny's had a phone call off them but nothing else.
    11/12/14 letter from arrow (01/12) Change of Agency, Scotcall will no longer be managing this account. Arrow still own the account but we have passed the account to Wescot , please direct all queries, correspondence and payments to Wescot
    Wescot were supposed to contact us last year but they never did
    dec 2014, letter from wescot asking for payment

    SWID letter to wescot rceived by then 22/12

    Jan 2015


    03/01 letter dated 31st DEC from wescot Reminder we recently wrote to you but we do not appear to have received a response from you

    18
    /02 letter from westcot. we have written to you on several occasions asking you to contact us about this account, to date we have received no response.In an attempt to close this matter our client has agreed that we can offer you a discount to settle your account

    lets see if my math is correct this will be the 3rd letter they have sent, I sent a SWID reply to the first one, which was signed for on the 22/12/14, they make no mention of it being a former M&S account only mention Arrow. I am just in the mood to send a ,I have no memory of ever having. had an account with Arrow, please check you Have the correct person' type of letter


    24/04 letter from wescot (22/04) further to my letter of the 16/03. they can confirm that they replied to my letter on the 24th Jan 2015. well I never received it so wonder which of my neighbors has seen it?
    Having contacted our client they have advised that you wrote to them in June 2012 to say they had not prescribed the terms or true copy of the agreement.
    no I have not made a mistake this is word for word the contents of the letter wescot have sent , I wrote to M&S in 2012 arrow didn't buy the account till 2013, so is arrow their client or M&S,
    Arrow sent you a letter back to advise that they have provided all that was legally require ( another mistake) and the account is not in dispute and the balance is correct and due, Arrow have never sent any such letter

    19/11 letter from arrow dated 17/11,Notification of account transfer to new agency, they have passed it to Shoosmiths, should we send another CCA request to Arrow, or wait for the LBA from Shoosmiths
    25/11 letter from Shoosmiths (23/11) we are a firm of solicitors and have been instructed by Arrow global limited to contact you to agree how the sum outstanding from you will be repaid
    ( never if poss)
    Our client has informed us that, in return for a lump sum payment in the short term, they may be prepared to accept less than the sum set out above in settlement of the sum outstanding from you. but they will
    update the credit file to only show a partial settlement it has now dropped off his credit file OR their client is prepared to consider accepting regular instalment payments, but, we would need to receive details of your income and expenditure before agreeing any regular instalment payments with you they can whistle Dixie
    will send sold in dispute on Friday

    update, will send SWID on Friday

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    yep! + M&S didn't offer banking in 1997 so how could it be n overdraft if I didn't open an account?
    It can't be an overdraft as it wasn't one

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    mbna cc hubbys
    started 1997
    balance £1192.2
    default 2002
    with Link financial

    28/02 letter asking for proposals for increase in payments, i&e, and demanding a phone no. for them to contactus on
    still waiting for cca


    5/9/12 letter received from link, same as in above post
    27/10/12 letter from link,they have given me final notice that any agreement i had with link to repay this debt has been canceled for non payment,
    without further reference to me they will immediately commence recovery of the full amount by one of the following options I will be held liable for any and all of the cost associated with collection

    1, my data will be passed to their internal Asset investigation department if they find any i will be shocked
    2, my account will be approved for recovery by way of a judgement/decree secured in my local court. my local court was shutdown in August
    3, this debt will be transferred to a Debt collection agent who may call at my home,they were doing this last month
    they state at the bottom of the letter;


    It is unfortunate that we were not able to resolve this amicably with you. as always our team of Account officers are available to help me on o844 should i wish to discuss this matter errrm no!!

    29/10 no CCA received letter sent

    10/11/2012 Have today received a CCA for this account from link
    it contains

    1, an unsigned cover letter saying they have complied with my CCA request
    2, a piece of paper entitled Reconsitution Header with a large black cross next to a box containing the words Credit Agreement Not Retrieved
    3, a blank Priority application form with hubbys name and address typed in and a box asking if we want a visa or Master card
    terms and conditions dated at bottom 04/97

    and I am assuming recent T&C as they have the default fee as £12 but no date
    the thing i have noticed is that the account number on the print out is nothing like the card number this is for
    no mention of if this is a visa or mastercard its a master card


    Niddy says missing pt letter to be sent monday

    20/11/2015
    letter from Link ,they have previously written to us about this account, which has been sold to LINK FL, they would like to organise a time to talk to us about making an affordable arrangement to clear this balance,etc, etc, etc.
    think I'll pass, #filed

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    yep! + M&S didn't offer banking in 1997 so how could it be n overdraft if I didn't open an account?

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Nightwatch & Hubbys Diary of debt

    So it was regulated. Great.

    ** unregulated = no min payment.

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    you had a chq book with your name printed on it, you wrote in the amount, date and signed, then paid it into a bank or BS, you could also phone them and ask for the funds to be transferred to your bank or BS no card

    a minimum payment of 3% a month or £5 if greater to be paid back each month

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Nightwatch & Hubbys Diary of debt

    And........(what card came with?)

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    you had a chq book ( i think)

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    it was the loan type xx limit use as and when
    But there was an agreement x
    but how did you get it? Cash / transfer / card

    Leave a comment:


  • nightwatch
    replied
    Re: Nightwatch & Hubbys Diary of debt

    it was the loan type xx limit use as and when
    But there was an agreement x

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Regards the reserve account (M&S) - did you get a debit or credit card with the facility; or was it like the loan credit which allowed transfers to your bank as and when (no card issued) - like an OD where you got £X limit and you could spend it as you liked?

    There were two types of facility. I'm trying to establish which yours was.....

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Originally posted by nightwatch View Post
    have today 19/11 received a stack of 6 monthly statements from Cabot, starting from DEC 2011 through to June this year, all with no payments recorded, APART from, on the 27/10/14there was a payment of £1.41 credited to the account. the transaction code is 3PDM CQ any Ideas?
    Don't worry. It's their way of cheating - trying to affect SB. They must PROVE you paid it. You didn't - so it has no effect.

    No action necessary (Barclays Account)

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Nightwatch & Hubbys Diary of debt

    Don't send a new CCA request if there's one still in default. Trust me!

    (M&S Account)

    Leave a comment:

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