Pip's UE Diary

[The Tech Clerk]

Re: Pip's UE Diary

Moorcroft are easy to deal with. The only doorstep visit I ever had was from Moorcroft. Not sure which account it was for as they had two of mine at the time. The poor guy never even got to open his mouth as I recognised the Moorcroft logo on the shett of paper on his clipboard so I (quite) politely told him to go on his way which he did without uttering a single word!

no doubt Snotcall now (Fidelite) opps Scotcall, moorcroft lame ducks / collectors by commissions.

[Pixie]

Re: Pip's UE Diary

Moorcroft are easy to deal with. The only doorstep visit I ever had was from Moorcroft. Not sure which account it was for as they had two of mine at the time. The poor guy never even got to open his mouth as I recognised the Moorcroft logo on the shett of paper on his clipboard so I (quite) politely told him to go on his way which he did without uttering a single word!

[stuckinarut]

Re: Pip's UE Diary

Moorcroft have been reasonably prompt in getting in touch then. No explicit threats other than the vague possibility of someone ringing the doorbell. Maybe if they do that, they could be ignored as effectively as the election canvassers who have been at it hammer-and-tongs for the past few weeks! I'm thinking I can continue to ignore Moorcroft for the moment unless anyone suggests otherwise. As of yet I have made no response to Cabot about this or the other debt that they now own. Them farming it out to Moorcroft seems to me to be a positive time-dragging step!

Hi pip. i got that same letter from MOORCROFT. you got to love them. THE VISIT DOES NOT NECESSARILY INVOLVE THE RECOVERY OF MONIES OR POSSESSIONS. AND IS PURELY TO RECONNECT. i sent them the doorstep letter get lots of calls that the blocker take care of. no visits so far. just gona ignore as long as possible to stretch it as far as i can. they ALWAYS use the same number when they phone. (clowns) take care

[The Tech Clerk]

Re: Pip's UE Diary

moorcroft are only debt collectors work for others on commissiosn if they collect

[Pip]

Re: Pip's UE Diary

Pip's account no. 7
Sainsbury's
Start date: June 2004
Balance as of Dec 2011: approx. £7,000
Last "full" payment (i.e. within their stipulated minimum): Sep 2010 (approx).
Last DMP payment via CCCS: Dec 2011
Default notice issued Feb 2011.
Status: Last payment in Dec 2011 (smaller amount in Dec 2011 than the regular DMP payment had been up to that month)

2012
JAN CCA request sent to Sainsbury's Bank (Royal Mail delivery conf. printed)
JAN CCA received-- emailed Niddy -- Niddy says

>>> snipped -- pls see post 7 for rest <<<

2017
JAN Letter from Cabot Our offer to you // We understand it can be difficult to clear your account in a short period of time ... // We believe that we understand debt and we wanted to share our thoughts with you. We will work with you to understand your financial situation. If we can find an opportunity for you to repay this account in the short term, then we will help you make that happen. Of course, we will ensure that all of your priority expenditure is up to date and anything you arrange with us is affordable and fair.// We own your account and are prepared to reduce the balance in order to help you become fee of this debt sooner. If you would like to take up our offer, then call us. If this is not suitable then you need to advise us of your proposal to clear your account. This account may affect your credit rating and ability to get credit in future. Ask our team if your account is registered.
FEB Letter from Cabot We have not heard from you // Despite repeated attempts to contact you, we have been unable to gain your commitment to repay your debt. The balance is due and we have advised you of several options that are available, all of which are in an attempt to help you be free of this debt. // You can manage your account by repaying an amount on a monthly basis or make a proposal etc. etc. // If we don't hear from you we will continue to contact you so that we can try and help you take steps towards being free of this debt.
APR Letter from Cabot We have tried to contact you on a number of occasions so that we can understand your financial situation and discuss a payment plan that is affordable and fair. // Because we have been unable to contact you, we are now going to instruct a company called Moorcroft to try to arrange a visit at your home, so that they can put you back in touch with us. // If you would prefer to speak to us directly then please call us in the next 7 days. // If you need financial help, the we can help point you towards organisations that provide free independent advice etc...
MAY Letter from Moorcroft Our client has informed us that despite numerous attempts they have been unable to contact you to discuss your account. They have therefore passed your account to us to act as a collection agent. // This may involve our local representative calling at your home address. Please call us if there is a particular date or time when you would prefer our representative to call. Our representative's normal hours of operation are [...]. Appointments outside these hours may be arranged on request. // The purpose of this visit will be to assist you in establishing contact with our head office team by telephone. The visit does not necessarily involve any recovery of monies or possessions and is purely to help reconnect you to our Head Office team to establish your circumstances and discuss a route forward. // If however you would prefer to agree a repayment arrangement direct with our Head Office team to avoid a visit or you believe there is an outstanding query on your account, you must telephone us no later than [date later this week]. // If you genuinely cannot afford to make any repayment, speaking with us may still help. We can guide you to free money advice services and our scheduled visit will still be cancelled. Please do contact us on the above number.

Moorcroft have been reasonably prompt in getting in touch then. No explicit threats other than the vague possibility of someone ringing the doorbell. Maybe if they do that, they could be ignored as effectively as the election canvassers who have been at it hammer-and-tongs for the past few weeks! I'm thinking I can continue to ignore Moorcroft for the moment unless anyone suggests otherwise. As of yet I have made no response to Cabot about this or the other debt that they now own. Them farming it out to Moorcroft seems to me to be a positive time-dragging step!

[The Tech Clerk]

Re: Pip's UE Diary

put some Cardinal Red polish on the step and a brush so they can clean it for you!

[nanna58]

Re: Pip's UE Diary

Love your humour , hope you've polished the step before it goes !

[stuckinarut]

Re: Pip's UE Diary

Hmm. This is a new development. I know that the likelihood of a doorstep visit by Moorcroft or anyone else is slim to nil with a postcard through the door without knocking at the very most. Rather than writing to Cabot in protest at this stage, I'd be happy to let the clock tick on further and await the start of a few months' fly-swatting of Moorcroft who seem to be pretty toothless (if past experience is anything to go by).
Any other suggestions gratefully received though, of course!

Hi Pip i am also waiting on moorcrofts chuckle brothers paying me a visit. ha ha my deadline is 27th. OR they will send in the clowns. (cabot must be pulling there hair out) lots of letter Tennis ahead Lets hope it goes to 5 sets

[The Tech Clerk]

Re: Pip's UE Diary

ask them to shut the gate on the way out!

[Pip]

Re: Pip's UE Diary

Pip's account no. 7
Sainsbury's
Start date: June 2004
Balance as of Dec 2011: approx. £7,000
Last "full" payment (i.e. within their stipulated minimum): Sep 2010 (approx).
Last DMP payment via CCCS: Dec 2011
Default notice issued Feb 2011.
Status: Last payment in Dec 2011 (smaller amount in Dec 2011 than the regular DMP payment had been up to that month)

2012
JAN CCA request sent to Sainsbury's Bank (Royal Mail delivery conf. printed)
JAN CCA received-- emailed Niddy -- Niddy says

--- snipped -- pls see post #7 for rest ---
2016
OCT Letters from Sainsbury's Bank + Cabot in same envelope --- Account has been sold to Cabot Credit Management Group as of August (not October date of letter).
NOV Letter from Cabot We really want to help you. We understand that you may not be able to pay ... What could happen if you don't talk to us? -- Credit file may be affected // -- We may have to consider other ways to recover your debt // -- You will receive calls or letters until you contact us // -- The outstanding amount will remain due. // Have a great day and we look forward to talking to you very soon.
DEC Letter from Cabot We have previously explained that there are several options available ... // We do need to hear from you so that we can help you take positive steps towards agreeing an affordable repayment plan ... // If you're having any difficulties in being able to pay then it is important you tell us. // Your account may be reported on your credit file and may affect your ability to obtain credit ...// If we do not hear from you we will continue to contact you to help you resolve your outstanding balance.
2017
JAN Letter from Cabot Our offer to you // We understand it can be difficult to clear your account in a short period of time ... // We believe that we understand debt and we wanted to share our thoughts with you. We will work with you to understand your financial situation. If we can find an opportunity for you to repay this account in the short term, then we will help you make that happen. Of course, we will ensure that all of your priority expenditure is up to date and anything you arrange with us is affordable and fair.// We own your account and are prepared to reduce the balance in order to help you become fee of this debt sooner. If you would like to take up our offer, then call us. If this is not suitable then you need to advise us of your proposal to clear your account. This account may affect your credit rating and ability to get credit in future. Ask our team if your account is registered.
FEB Letter from Cabot We have not heard from you // Despite repeated attempts to contact you, we have been unable to gain your commitment to repay your debt. The balance is due and we have advised you of several options that are available, all of which are in an attempt to help you be free of this debt. // You can manage your account by repaying an amount on a monthly basis or make a proposal etc. etc. // If we don't hear from you we will continue to contact you so that we can try and help you take steps towards being free of this debt.
APR Letter from Cabot We have tried to contact you on a number of occasions so that we can understand your financial situation and discuss a payment plan that is affordable and fair. // Because we have been unable to contact you, we are now going to instruct a company called Moorcroft to try to arrange a visit at your home, so that they can put you back in touch with us. // If you would prefer to speak to us directly then please call us in the next 7 days. // If you need financial help, the we can help point you towards organisations that provide free independent advice etc...

Hmm. This is a new development. I know that the likelihood of a doorstep visit by Moorcroft or anyone else is slim to nil with a postcard through the door without knocking at the very most. Rather than writing to Cabot in protest at this stage, I'd be happy to let the clock tick on further and await the start of a few months' fly-swatting of Moorcroft who seem to be pretty toothless (if past experience is anything to go by).
Any other suggestions gratefully received though, of course!

[Pip]

Re: Pip's UE Diary

Great -- I'll happily log and file and keep quiet for as long as I need to!

[Still Waving]

Re: Pip's UE Diary

Another from Cabot. I've been logging these in the diary but not flagging them up each time (editing the original post but not posting a new post for each). They continue to be non-threatening and as such I've not replied to Cabot yet. I understand there are certain schools of thought that say you should let them know it's in dispute (if they do get threatening, they could say "why didn't you tell us sooner?"). I feel comfortable just to let them keep writing though and not respond unless they get threatening.
Wondering what others think? I think there are quite a few who get the same Cabot letter(s) as me at the same time. Strangely co-ordinated!

Hi Pip

Cabot have been writing to me for around 11 months regarding an alleged RBS/Mint debt. I need to respond with a SWID or new CCA request at some point, but since all the letters so far have been non-threatening I have simply filed them.

Edit: It seems they bought these accounts at the same time.

[Susie]

Re: Pip's UE Diary

If it were me I would carry on ignoring as at the moment its only offers. If they send something saying they are refering to a solicitor then I would think about sending something to them so that they are not able to say you ignored anything more specific.
I think a few of us are on the same mailshots

[Pip]

Re: Pip's UE Diary

Pip's account no. 6
RBS Mint
Start date: March 2000
Balance as of Dec 2011: approx. £5,000
Last "full" payment (i.e. within their stipulated minimum): Sep 2010 (approx).
Last DMP payment via CCCS: Dec 2011
Default notice issued Nov 2010.
Status: Last payment in Dec 2011 (smaller amount in Dec 2011 than the regular DMP payment had been up to that month)

2012
JAN CCA Request sent to RBS
JAN CCA received -- emailed Niddy -- Niddy says (post #92)

----- snipped, please see post no. 6 for rest -----

2016
JUN Letters from RBS and Cabot in same envelope: RBS letter: We have sold your account to Cabot Financial (UK) Ltd. Cabot Financial (UK) Ltd has instructed Cabot Financial (Europe) Ltd to manage your account on its behalf. [Hmm. I wonder if this is relevant; copied it here just in case].
Cabot letter: Your experience with Cabot will be different // Phone us in the next 7 days and our personal consultant will work with you to find a mutual solution. // Have a great day and we look forward to hearing from you very soon.
JUN Letter from Cabot [less than a week after the last one]: We really want to help you // Your personal consultant is waiting // What could happen if you don't talk to us? -- Credit file affected // -- We may have to consider other ways to recover your debt // -- You'll receive calls and letters until you contact us // -- Outstanding amount will remain due. Have a great day ...
JUL Letter from Cabot: What you should do now... We have explained that there are options available and we want to help you find the most suitable solution. We do need to hear from you so that we can help you take positive steps towards agreeing an affordable repayment plan and becoming free of this debt. If you're having difficulties paying it is important to tell us. // Your account may be reported on your credit file and may affect your ability to obtain credit now and in the future [Bit late for that!] When you start making payments on your account you will begin to reduce the balance shown on your credit report. // 3 simple steps: Gather details of your income and expenditure, call us on 0345, work with us to agree an affordable repayment plan. If we do not hear from you we will continue to contact you to help you resolve your outstanding balance.
AUG Letter from Cabot: Our offer to you // We understand it can be difficult to clear your account in a short period of time ... // We believe that we understand debt and we wanted to share our thoughts with you. [??!]. We will work with you to understand your financial situation. If we can find an opportunity for you to repay this account in the short term, then we will help you make that happen. We own your account and are prepared to reduce the balance in order to help you become fee of this debt sooner. If you would like to take up our offer [they haven't mentioned any figures or offer], then call us. If this is not suitable then you need to advise us of your proposal to clear your account. This account may affect your credit rating and ability to get credit in future. Ask our team if your account is registered[??]
SEP Letter from Cabot: Despite repeated attempts to contact you, we have been unable to gain your commitment to repay your debt. // The balance is due and we have advised you of several options that are available ... // You can manage your account by repaying an amount on a monthly basis ... // You should be aware that this account may be on your credit file as an outstanding debt ... // If you start making payments towards your account then your balance will reduce. // If we don't hear from you we will continue to contact you so that we can try and help you take steps towards being free of this debt.
OCT Letter from Cabot: Your Next Steps ... We have tried to contact you ... Please contact us // Our aim is to help you take steps towards being free of this debt and we want to work with you to make that happen // If you give us details of any income you receive together with your bills and other priority expenditure, we will try to set up a repayment plan that suits you. We hope to hear from you soon.
NOV Letter from Cabot: Give our Personal Payment Plans a try / So far we haven't had the opportunity to speak to you and find out what kind of plan might suit you. Which is why we have put together that we think will help you pay off your account. // Is this affordable for you? [Pay X quid a month for TEN YEARS!] Once you have cleared your account, you will receive a letter to let you know your account is closed.
2017
FEB Letter from Cabot: Take positive steps to repaying. You have a balance waiting to be paid. This account may be appearing on your credit file. Having a defaulted account showing on your credit file can impact your ability to get credit. You may have difficulty renting a property, getting a mortgage or taking out a phone contract. // By starting to pay back your account, the amount shown on your credit file will start to go down and can start to repair your credit file. // What you could do: pay in full; monthly repayment plan; discount. If this account does appear on your credit file we can talk to you about how each of these options would be reflected on it. Talk to us. Please contact us within the next 3 weeks; we will be trying to contact you.
MAR Letter from Cabot: We would like to hear from you as we'd like to help you clear your account. We will tailor your repayment around your budget, so that it is fair and sustainable. // We've enclosed and income and expenditure form ... // If you would rather be free of this account quickly and could make a partial payment towards the total balance, then let us know. We can offer you a discount on your account if its [sic] affordable for you. Please contact us within the next 4 weeks to discuss your account; we will be trying to contact you.
APR Letter from Cabot: Tell us your budget, save £50. We want to help you start positively on your journey to repaying this account. Once you start paying back your account, we will reduce your balance by £50. // All you need to do is call us and fill our a budget form, we will make sure that you can afford important things like bills, food and rent then work out what spare money you have. // We will then discuss with what [sic] you are comfortable paying from this amount and set up a repayment plan tailored to suit you. // Call us... 4 weeks to claim this offer.

Another from Cabot. I've been logging these in the diary but not flagging them up each time (editing the original post but not posting a new post for each). They continue to be non-threatening and as such I've not replied to Cabot yet. I understand there are certain schools of thought that say you should let them know it's in dispute (if they do get threatening, they could say "why didn't you tell us sooner?"). I feel comfortable just to let them keep writing though and not respond unless they get threatening.
Wondering what others think? I think there are quite a few who get the same Cabot letter(s) as me at the same time. Strangely co-ordinated!

[Susie]

Re: Pip's UE Diary

Congratulations good to hear that despite their claims they are still wrong