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  • Deepie
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Good morning everyone a quick update on the above account do we wait and see what action they come up with or is there another response thanks
    I would send this-----> Final Response - Unenforceable (CCA Received)

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Marks & Spencer Credit Card (Mrs)
    Date Commenced - 5.5.98
    Approx. Balance - £2834
    Last Full Payment paid - 26.5.11
    DMP Payment paid - 22.6.11 (no more payments being made)

    07/07/11 CCA request sent
    21/07/11 Received CCA but looks like its application form and terms and conditions, delivered by recorded delivery printed name not signed, will email cover letter and application/cca to Niddy
    24/07 11 Niddy says presume it is
    25/07/11 CCA Query terms and conditions received letter sent by recorded delivery
    09/08/11 Received letter with further copy of same application form and terms in response to CCA Query terms and conditions letter stating "M&S Money believe that your agreement is legally enforceable"
    03/09/11 Received letter re: arrangement on account, interest charges resumed must repay full arrears immediately, please call immediately, if we don't hear from you we'll send default notice etc
    17/09/11 Receieved Default Notice which states "IF THE ACTION REQUIRED BY THIS NOTICE IS TAKEN BEFORE THE DATE SHOWN NO FURTHER ENFORCEMENT ACTION WILL BE TAKEN IN RESPECT OF THE BREACH ETC"
    21/09/11 CCA Query Missing Prescribed Terms letter sent via recorded delivery
    29/09/11 Received letter in response to CCA Query Missing Prescribed Terms letter with the same completed application form and what looks like an updated blank application form.
    13/10/11 Recieved today - Statutory Arrears Notice x 2 one dated 01/8/11 the other dated 01/10/11
    15/10/11 Received letter from M&S Pre Legal Recoveries - The collections and recoveries department at M&S Money has instucted me to contact you about your account.Due to the serious arrears which are outstanding , Iam planning to instuct our agents to visit your home address. However you still have an opportunity to prevent this. Please contact us etc etc.
    17/10/11 Harrasment & Threat of Doorstep - Visit letter sent to M&S Pre legal Recoveries via recorded delivery
    02/11/11 Received another letter from M&S Pre Legal Recoveries stating - Thank you for your recent correspondence. We would like to talk to you before we act on the contents of your letter and request you telephone us. It is vital that you telephone in response to this letter, as action to recover any outstanding payment will continue until we have spoken to you. Obviously, given the fact that you have contacted us, we would rather that this did not happen. I must advise you, However, that we are unable to enter into any further correspondence regarding the exact contents of your letter and this is why you must telephone us. We look forward to hearing from you within the next five working days.
    03/11/11 Sent reply Niddy wrote via recorded delivery
    18/11/11 Received another letter form M&S Pre Legal Recoveries - Thank you for your letter dated 16th October, we have responded to your previous correspondence via letter on 20th July, 8th Aug, 29th Sept. To prevent further recovery action we will require a payment towards your account and an up-to-date breakdown of your I & E. etc etc. You will receive reminder letters and telephone calls about arrears on your account etc. etc.
    19/11/11 Received another letter from M&S Money in reply to letter Niddy wrote 03/11/11 will upload in update.
    26/11/11 Received another letter from Pre Legal Recoveries uploaded in update
    07/12/11 Received Statuatory Arrears Notice
    07/12/11 Received FINAL DEMAND
    08/12/11 Received letter posted below
    30/12/11 Received letter from Moorcroft Debt Recovery see below
    30/12/11 Sent Threat by Creditor - Threat-o-Gram Letter Before Action
    06/01/12 Received letter from Moorcroft -We acknowledge receipt of your correspondence, please be assured that your account is now on hold whilst we investigate etc etc
    17/02/12 Received a letter from Moorcroft regarding the above account - I write in response to your recent query in relation to the above accountand can confirm we have been in contact with M&S Financial Services and they have advised that they have provided documents under the Consumer Credit Agreement S77/78 and they do believe the agreement is enforceable and the balance is correct and due.I can therefore confirm I have placed the account on hold foe 2 weeks and request you make contact with our call centre to discuss a repayment proposal.Please be aware that if contact is not made within this time scale our follow up of this account will recomence.
    14/03/12 Received a letter from Mooorcroft - IMPORTANT INFORMATION - POSSIBLE LITIGATION if you do not contact us following this letter we may have no alternative other than to recomment to our client that solicitors issue legal action against you .etc etc then a list of charges
    14/03/12 Sent - Threat by Creditor - Enough is Enough Response
    22/03/12 Received from Moorcroft today- Thank you for your recently received letter requesting a copy of the credit agreement .However,
    under the Consumer Credit Act 1974 you must provide a £1 fee before the request can be actioned. etc etc
    07/04/12 Received another letter from Morcroft- MONTHLY INSTALMENT OFFER -As we have not received any communication from you with regards to your outstanding account.In order to stop our recommending to our clients that solicitors commence legal proceedings we are prepared to accept payments of £120 per month. etc etc
    19/04/12 Received a letter from Midas Credit Services - LITIGATION WARNING -We are part of the Moorcroft group and are aware that you have failed to reach a repayment agreement with Moorcroft Debt Recovery Ltd concerning the above account. We are now reviewing the account prior to the possible recommending of legal action by external solicitors acting on behalf of our clients Failure to contact Mooroft Debt Recovery Ltd by the 24/04/12 may result in the issue of legal proceedings without further notice etc etc.
    20/04/12 Sent Threat by Creditor - To Commence Litigation Response
    26/04/12 Received a letter from Moorcroft -Thank you for your recent letter requesting a copy of the credit agreement.However under the Consumer Credit Act 1974 you must provide a £1.00 fee before the request can be actioned, please make the fee payable to the above client.Consequently if you submit the prescribed payment we will gladly process your request.
    11/05/12 Received a letter from Moorcroft Home Collections Division- Our records show that despite our previous letters you have failed to make any apyment to us and therfore your account has now been passed to our Home Collections Division for action.This may involve our local representative calling at your home etc etc .
    11/05/12 Sent Harrasment & Threat of Doorstep - Visit letter to Moorcroft.
    18/05/12 Received a rather long winded letter from Moorcroft
    29/05/12 Sent - Final Response - UE (CCA Received) to Moorcroft
    07/6/12 Received another letter from Moorcroft : Thank you for your recent letter requesting a copy of the credit agreement. However, under the Consumer Credit Act 1974 you must provide a £1.00 fee before the request can be actioned, please make the fee payable to the above client. Consequently if you submit the prescribed payment we will gladly process your request.
    08/06/12 Sent a short letter reminding them that we have already sent CCA request to M&S.
    12/06/12 Received a letter from Moorcroft - We acknowledge receipt of your further correspondence regarding the above account.
    Firstly, we can confirm that our records do show that we responded in full confirming both our and our client's position in relation to this account onthe 16/05/12.Our records also show that a seperate response was sent to you by our CCA team on the31/05/12 requesting you provide a £1.00 statutory fee, made payable to our client, so that we could further assist you in your request.
    However, following receipt of your further correspondence, it is clear that you do not wish to discuss this account further with us. Therefore we believe the most sensible course of action would be to return your account to our client so this matter can be resolved as efficiently as possible.
    We would reiterate that your account is now closed on our system and you will receive no furthercontact from us in connection to this matter. We would now stress that any further recovery action would now rest with our client.
    12/07/12 Received a letter from Red Castle Recoveries /bcwgroup : You will be aware that M&S has recentlytransfered your above numbered account to us.
    We are writing to you to advise that the responsibility for managing your account on a day to day basis has now been transferred to : Buchanan Clark & Wells
    17/07/12 Received a letter from Buchanan Clark & Wells : We have been instructed by M&S Money to recover an outstanding amount on their behalf.
    Our clients have informed us that they are unaware of any legitimate reason for non paymentof their account and they would prefer an amicable settlement.They have also granted Buchanan Clark & Wells access to your financial information held with a Credit Reference Agency. contact us etc etc
    17/07/12 Sent - Account Sold Whilst in Dispute to BCW
    26/07/12 Received a letter from BCW : I write with regard your recent communication concerning the above account. I can hearby confirm your concerns have been duly recorded on our filing system and the issue is being currently investigated further. In the meantime I can confirm I have authorised a "cease all actoin"instruction to be placed on your account with immediate effect etc etc.
    17/08/12 Received a letter from BCW: Final Response
    29/08/12 Received a letter from BCW: We wrote to you recently regarding your outstanding balance etc etc.
    08/09/12 Received another letter from BCW: You have failed to respond to our numerous attempts to contact you regarding your outstanding balance. A report will be returned to M&S Money with a recomendation of further recovery action they will use this report to determine the next course of action which may involve etc etc.
    Given the age of this account our client has informed us that they will consider a discounted settlement to draw the matter to a conclusion.
    Good morning everyone a quick update on the above account do we wait and see what action they come up with or is there another response thanks

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Barclaycard Credit Card (Mrs)
    Dated Commenced - 14.6.99
    Approx. Balance - £3138
    Last Full Payment Paid - 19.5.11
    DMP Payment Paid - 22.6.11 (no more payments being made)

    07/07/11 CCA request sent
    25/08/11 Letter received stating "We are concerned you are still behind with your payments etc also we may have no alternative but to instruct Mercers Debt Collection Ltd to send you a default notice etc"

    26/08/11 Letter from Mercers stating - IMPORTANT - YOU SHOULD READ THIS VERY CAREFULLY Default Notice served under section 87(i) of the Consumer Credit Act 1974
    We act as agents for Barclays PLC trading as Barclaycard
    Despite a recent letter from Barclaycard you are still behind with your payments etc etc.
    06/09/11 Received letter from Mercers see below
    07/09/11 Account Sold whilst in Dispute letter sent via recorded delivery
    14/09/11 Received letter from Barclaycard customer relations stating - "sorry you had to contact us regarding your Section 78 request. Thank you for taking time and trouble to do so. I am looking into your concerns and will let you have a response or update as quickly as I can but no later than 07 October 2011. In the meantime if you need to speak to me please call on the above number. I have enclosed a leaflet explaining how Barclaycard works to resolve complaints. I hope you find this helpful. Thankyou for bringing this to my attention".
    01/10/11 Received another letter from Mercers - Fantastic Offer to help you . Make 2 of the missing payments & we will credit your account with the other 2 payments .

    31/10/11 Received letter from Mercers stating you must contact us etcetc.
    24/11/11 Received Default Notice from Mercers
    01/12/11 Received letter from CALDER FINANCIAL headed A FINAL OFFER OF HELP - Your account with Barclaycard has been referred to us for collection for continued non payment of your account arrears.
    However,Barclaycard have agreed we may offer you a repayment opportunity to avoid the need for further recovery action.
    1-Our clients are prepared to accept 60% of your outstanding balance in full & final settlement
    2-Our clients will allow us to offer you arrange of reduced payment options please call us etc etc.
    05/01/12 Received letter - Formal Demand for payment As you have not complied with the recent Default Notice the outstanding balance is now due in full,Your balance will continue to acrue interest until we receive this payment .We will no longer send statements to you.It is our policy to let Credit Reference Agencies know etc etc.If a payment is not made by the 8th January 2012,a Debt Collector may call upon you or legal proceedings taken against you in the County Court.
    06/01/12 CCA Reminder sent
    13/02/12 Received a letter from Barclaycard - I am writing to inform you that the above account was assigned and transferred by Barclaycard to MKDP LLP on January 16th.Thia means that the effective owners of the above account are now MKDP LLP etc etc .
    18/02/12 Received a letter from MK Rapid Recoveries- Further to our recent communication regarding transfer of ownership of your balance we have not received your offer of payment.We want to help you,Please call us,until we reach an agreement to clear this balance we will continue to contact you by telephone or letter etc etc.
    21/08/12 Received a letter from MKRR: Further to our letter offering you help to clear this balance we have not received your offer of payment etc etc .
    21/08/12 Account Sold Whilst in Dispute sent to MKRR
    01/09/12 Received a letter from MKDP:We are in receipt of your recent correspondence, at this time we are unable to resolve your query, we will be liaising with the original creditor and will contact you within 8 weeks.
    Good morning everyone a quick update on the above account, we will wait and see what they send next thanks

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Marks & Spencer Credit Card (Mrs)
    Date Commenced - 5.5.98
    Approx. Balance - £2834
    Last Full Payment paid - 26.5.11
    DMP Payment paid - 22.6.11 (no more payments being made)

    07/07/11 CCA request sent
    21/07/11 Received CCA but looks like its application form and terms and conditions, delivered by recorded delivery printed name not signed, will email cover letter and application/cca to Niddy
    24/07 11 Niddy says presume it is
    25/07/11 CCA Query terms and conditions received letter sent by recorded delivery
    09/08/11 Received letter with further copy of same application form and terms in response to CCA Query terms and conditions letter stating "M&S Money believe that your agreement is legally enforceable"
    03/09/11 Received letter re: arrangement on account, interest charges resumed must repay full arrears immediately, please call immediately, if we don't hear from you we'll send default notice etc
    17/09/11 Receieved Default Notice which states "IF THE ACTION REQUIRED BY THIS NOTICE IS TAKEN BEFORE THE DATE SHOWN NO FURTHER ENFORCEMENT ACTION WILL BE TAKEN IN RESPECT OF THE BREACH ETC"
    21/09/11 CCA Query Missing Prescribed Terms letter sent via recorded delivery
    29/09/11 Received letter in response to CCA Query Missing Prescribed Terms letter with the same completed application form and what looks like an updated blank application form.
    13/10/11 Recieved today - Statutory Arrears Notice x 2 one dated 01/8/11 the other dated 01/10/11
    15/10/11 Received letter from M&S Pre Legal Recoveries - The collections and recoveries department at M&S Money has instucted me to contact you about your account.Due to the serious arrears which are outstanding , Iam planning to instuct our agents to visit your home address. However you still have an opportunity to prevent this. Please contact us etc etc.
    17/10/11 Harrasment & Threat of Doorstep - Visit letter sent to M&S Pre legal Recoveries via recorded delivery
    02/11/11 Received another letter from M&S Pre Legal Recoveries stating - Thank you for your recent correspondence. We would like to talk to you before we act on the contents of your letter and request you telephone us. It is vital that you telephone in response to this letter, as action to recover any outstanding payment will continue until we have spoken to you. Obviously, given the fact that you have contacted us, we would rather that this did not happen. I must advise you, However, that we are unable to enter into any further correspondence regarding the exact contents of your letter and this is why you must telephone us. We look forward to hearing from you within the next five working days.
    03/11/11 Sent reply Niddy wrote via recorded delivery
    18/11/11 Received another letter form M&S Pre Legal Recoveries - Thank you for your letter dated 16th October, we have responded to your previous correspondence via letter on 20th July, 8th Aug, 29th Sept. To prevent further recovery action we will require a payment towards your account and an up-to-date breakdown of your I & E. etc etc. You will receive reminder letters and telephone calls about arrears on your account etc. etc.
    19/11/11 Received another letter from M&S Money in reply to letter Niddy wrote 03/11/11 will upload in update.
    26/11/11 Received another letter from Pre Legal Recoveries uploaded in update
    07/12/11 Received Statuatory Arrears Notice
    07/12/11 Received FINAL DEMAND
    08/12/11 Received letter posted below
    30/12/11 Received letter from Moorcroft Debt Recovery see below
    30/12/11 Sent Threat by Creditor - Threat-o-Gram Letter Before Action
    06/01/12 Received letter from Moorcroft -We acknowledge receipt of your correspondence, please be assured that your account is now on hold whilst we investigate etc etc
    17/02/12 Received a letter from Moorcroft regarding the above account - I write in response to your recent query in relation to the above accountand can confirm we have been in contact with M&S Financial Services and they have advised that they have provided documents under the Consumer Credit Agreement S77/78 and they do believe the agreement is enforceable and the balance is correct and due.I can therefore confirm I have placed the account on hold foe 2 weeks and request you make contact with our call centre to discuss a repayment proposal.Please be aware that if contact is not made within this time scale our follow up of this account will recomence.
    14/03/12 Received a letter from Mooorcroft - IMPORTANT INFORMATION - POSSIBLE LITIGATION if you do not contact us following this letter we may have no alternative other than to recomment to our client that solicitors issue legal action against you .etc etc then a list of charges
    14/03/12 Sent - Threat by Creditor - Enough is Enough Response
    22/03/12 Received from Moorcroft today- Thank you for your recently received letter requesting a copy of the credit agreement .However,
    under the Consumer Credit Act 1974 you must provide a £1 fee before the request can be actioned. etc etc
    07/04/12 Received another letter from Morcroft- MONTHLY INSTALMENT OFFER -As we have not received any communication from you with regards to your outstanding account.In order to stop our recommending to our clients that solicitors commence legal proceedings we are prepared to accept payments of £120 per month. etc etc
    19/04/12 Received a letter from Midas Credit Services - LITIGATION WARNING -We are part of the Moorcroft group and are aware that you have failed to reach a repayment agreement with Moorcroft Debt Recovery Ltd concerning the above account. We are now reviewing the account prior to the possible recommending of legal action by external solicitors acting on behalf of our clients Failure to contact Mooroft Debt Recovery Ltd by the 24/04/12 may result in the issue of legal proceedings without further notice etc etc.
    20/04/12 Sent Threat by Creditor - To Commence Litigation Response
    26/04/12 Received a letter from Moorcroft -Thank you for your recent letter requesting a copy of the credit agreement.However under the Consumer Credit Act 1974 you must provide a £1.00 fee before the request can be actioned, please make the fee payable to the above client.Consequently if you submit the prescribed payment we will gladly process your request.
    11/05/12 Received a letter from Moorcroft Home Collections Division- Our records show that despite our previous letters you have failed to make any apyment to us and therfore your account has now been passed to our Home Collections Division for action.This may involve our local representative calling at your home etc etc .
    11/05/12 Sent Harrasment & Threat of Doorstep - Visit letter to Moorcroft.
    18/05/12 Received a rather long winded letter from Moorcroft
    29/05/12 Sent - Final Response - UE (CCA Received) to Moorcroft
    07/6/12 Received another letter from Moorcroft : Thank you for your recent letter requesting a copy of the credit agreement. However, under the Consumer Credit Act 1974 you must provide a £1.00 fee before the request can be actioned, please make the fee payable to the above client. Consequently if you submit the prescribed payment we will gladly process your request.
    08/06/12 Sent a short letter reminding them that we have already sent CCA request to M&S.
    12/06/12 Received a letter from Moorcroft - We acknowledge receipt of your further correspondence regarding the above account.
    Firstly, we can confirm that our records do show that we responded in full confirming both our and our client's position in relation to this account onthe 16/05/12.Our records also show that a seperate response was sent to you by our CCA team on the31/05/12 requesting you provide a £1.00 statutory fee, made payable to our client, so that we could further assist you in your request.
    However, following receipt of your further correspondence, it is clear that you do not wish to discuss this account further with us. Therefore we believe the most sensible course of action would be to return your account to our client so this matter can be resolved as efficiently as possible.
    We would reiterate that your account is now closed on our system and you will receive no furthercontact from us in connection to this matter. We would now stress that any further recovery action would now rest with our client.
    12/07/12 Received a letter from Red Castle Recoveries /bcwgroup : You will be aware that M&S has recentlytransfered your above numbered account to us.
    We are writing to you to advise that the responsibility for managing your account on a day to day basis has now been transferred to : Buchanan Clark & Wells
    17/07/12 Received a letter from Buchanan Clark & Wells : We have been instructed by M&S Money to recover an outstanding amount on their behalf.
    Our clients have informed us that they are unaware of any legitimate reason for non paymentof their account and they would prefer an amicable settlement.They have also granted Buchanan Clark & Wells access to your financial information held with a Credit Reference Agency. contact us etc etc
    17/07/12 Sent - Account Sold Whilst in Dispute to BCW
    26/07/12 Received a letter from BCW : I write with regard your recent communication concerning the above account. I can hearby confirm your concerns have been duly recorded on our filing system and the issue is being currently investigated further. In the meantime I can confirm I have authorised a "cease all actoin"instruction to be placed on your account with immediate effect etc etc.
    17/08/12 Received a letter from BCW: Final Response
    29/08/12 Received a letter from BCW: We wrote to you recently regarding your outstanding balance etc etc.
    Good morning everyone a quick update on the above account, as it is a just please contact us begging letter that we have received, we will just ignore as there are no threats.thanks

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by in 2 deep View Post
    If it were me I would see what they do next................
    That sounds like a good plan In2deep
    Cheers

    Leave a comment:


  • Deepie
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Good morning everyone an update on the above account what would be the best way to respond if at all, as we are blagging this account thanks
    If it were me I would see what they do next................

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Mint Credit Card (Mrs)
    Date Commenced - 29.10.03
    Approx. Balance - £3399
    Last Full Payment paid - 6.6.11
    DMP Payment paid - 28.6.11 (no more payments being made)

    07/07/11 CCA request sent
    14/07/11 Received letter stating "I have received a letter regarding your account. The letter was not signed and as a result I am unable to undertake the action requested. Please sign the letter in space or call us etc." Ignoring for now until further advice is given

    30/07/11 CCA received - Email sent to Niddy
    03/08/11 Niddy says
    04/08/11 Blagging it for now Sent CCA Query - Missing Prescribed Terms by recorded delivery
    27/08/11 Received letter in reply to CCA Query - Missing Prescribed Terms
    01/09/11 Received Default Notice stating" Please read the Default Notice carefully and ensure payment of £*** is credited to your account within 17 days etc etc"
    28/09/11 Received Account termination letter stating - A Default Notice was recently served against you. As the amount requested in the Default Notice has not been received, your account has been terminated.
    We now require full repayment of the outstanding debt within 14 of the date of this letter. If you do not comply, or fail to subit proposals for repayment that are satisfactory to us,your account will be passed over to our Debt Recovery Office etc etc.
    19/10/11 Received letter from TRITON - We have been formally instructed by The Royal Bank of Scotland plc in respect of the above unpaid debt that despite reminders, you have failed to settle or to make mutually acceptable repayment arrangements .We must inform you that unless you telephone RBS immediately the debt will be referred to us or an equivalent debt recovery agent for collection.
    03/3/11 Received today another letter from Triton asking for immediate payment if for any reason you are unable to make this payment by return you must telephone this office immediately
    19/11/11 Received another letter from Triton - URGENT ACTION REQUIRED etc It may be appropriate that a debt recovery agent call on you to discuss and agree proposals for repayment.We would prefer not to take this action etc.
    30/11/11 Received letter from Triton -NOTICE OF LEGAL PROCEEDINGS
    23/12/11 Received letter from Green & Co solicitors - see below
    24/12/11 Sent -Threat by Creditor - Threat-o-Gram Letter Before Action
    09/01/12 Received letter from Green & Co -We note the contents of your letter and our client has requested that they will respond to you direct.We have therefore been asked to close our file and you will hear from our client direct.
    21/01/12 Received letter from Newman Debt Collection Agents- Immediate Action Required .We act for our client RBS regarding the above account contact us etc etc.
    13/02/12 Received another letter from Newman Debt Collection - Notice of Further Action - We continue to act for our client RBS we ask that whatever your circumstances you call us immediately to resolve this matter.In the absence of this contact and cooperation we may proceed to litigation in this matter etc etc.
    27/02/12 Received a letter from Newman Debt Collection - Notice of Further Action - Our records show that you have not responded to our attempts to contact yo.You must contact us within the next 4 days to prevent avoidable action.
    23/03/12 Received from Newman Debt Collection- REPAYMENT OPTIONS- etc etc
    02/04/12 Received another letter from Newman Debt Collection - Doorstep Collection Warning - Our records show that to date we have failed to make contact with you. Failure to pay or contact us within 7 days of the date of this letter may result in your account being passed to our field Representative to arrange a Doorstep Call etc etc.
    02/04/12 Sent Harassment & Threat of Doorstep-Visit
    10/04/12 Received a letter from Newman Debt Collection- We write with reference to your recent correspondence date 2nd April, the content which as been noted. etc etc
    05/05/12 Recived a letter from scotcall limited - NOTICE OF PERSONAL VISIT - Your long overdue debt noted as above has been placed with scotcall for collection. scotcall are one of the uk's leading doorstep recovery debt recovery companies etc etc.
    21/05/12 Received another letter from Scotcall - PRE - VISIT NOTICE
    21/05/12 Sent Harassment & Threat of Doorstep-Visit letter to Scotcall
    24/05/12 Received another letter from Scotcall - Please find enclosed paperwork relating to an account we are no longer dealing with. It was returned to our client on 22/05/2012. Please contact them at the address supplied.
    28/07/12 Received a letter form MINT : Our collection agent has been unable to contact you or agree a suitable repayment plan therefore your account details have been passed to Wescot Credit Services Ltd etc etc
    18/08/12 Received a lettter from Wescot: Wescot Credit Services is a specialist DEBT COLLECTION organisation. We have been instructed by our client to collect the above outstanding balance on their behalf. PLEASE CONTACT US AS SOON AS POSSIBLE AS FAILURE TO DO SO WILL RESULT
    IN FURTHER RECOVERY ACTION.
    18/08/12 Sent: Accound Sold Whilst In Dispute - letter to Wescot
    25/08/12 Received a letter from Wescot: Following your recent request for a signed agreement, our client has requested you write to the follwing adress and state in your covering letter that this is a section 77/78 request and enclose a £1.00 postal order payable to our client.
    Good morning everyone an update on the above account what would be the best way to respond if at all, as we are blagging this account thanks

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by swanfan View Post
    I'd be sending account sold letter.
    Thanks a lot Swanfan

    Leave a comment:


  • swanfan
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Good afternoon everyone a quick update on the above account should we send - Account Sold Whilst in Dispute - letter or any other letter as we have never had a CCA for this account and we have not responded to MKRR at all yet. thanks
    I'd be sending account sold letter.

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Barclaycard Credit Card (Mrs)
    Dated Commenced - 14.6.99
    Approx. Balance - £3138
    Last Full Payment Paid - 19.5.11
    DMP Payment Paid - 22.6.11 (no more payments being made)

    07/07/11 CCA request sent
    25/08/11 Letter received stating "We are concerned you are still behind with your payments etc also we may have no alternative but to instruct Mercers Debt Collection Ltd to send you a default notice etc"

    26/08/11 Letter from Mercers stating - IMPORTANT - YOU SHOULD READ THIS VERY CAREFULLY Default Notice served under section 87(i) of the Consumer Credit Act 1974
    We act as agents for Barclays PLC trading as Barclaycard
    Despite a recent letter from Barclaycard you are still behind with your payments etc etc.
    06/09/11 Received letter from Mercers see below
    07/09/11 Account Sold whilst in Dispute letter sent via recorded delivery
    14/09/11 Received letter from Barclaycard customer relations stating - "sorry you had to contact us regarding your Section 78 request. Thank you for taking time and trouble to do so. I am looking into your concerns and will let you have a response or update as quickly as I can but no later than 07 October 2011. In the meantime if you need to speak to me please call on the above number. I have enclosed a leaflet explaining how Barclaycard works to resolve complaints. I hope you find this helpful. Thankyou for bringing this to my attention".
    01/10/11 Received another letter from Mercers - Fantastic Offer to help you . Make 2 of the missing payments & we will credit your account with the other 2 payments .

    31/10/11 Received letter from Mercers stating you must contact us etcetc.
    24/11/11 Received Default Notice from Mercers
    01/12/11 Received letter from CALDER FINANCIAL headed A FINAL OFFER OF HELP - Your account with Barclaycard has been referred to us for collection for continued non payment of your account arrears.
    However,Barclaycard have agreed we may offer you a repayment opportunity to avoid the need for further recovery action.
    1-Our clients are prepared to accept 60% of your outstanding balance in full & final settlement
    2-Our clients will allow us to offer you arrange of reduced payment options please call us etc etc.
    05/01/12 Received letter - Formal Demand for payment As you have not complied with the recent Default Notice the outstanding balance is now due in full,Your balance will continue to acrue interest until we receive this payment .We will no longer send statements to you.It is our policy to let Credit Reference Agencies know etc etc.If a payment is not made by the 8th January 2012,a Debt Collector may call upon you or legal proceedings taken against you in the County Court.
    06/01/12 CCA Reminder sent
    13/02/12 Received a letter from Barclaycard - I am writing to inform you that the above account was assigned and transferred by Barclaycard to MKDP LLP on January 16th.Thia means that the effective owners of the above account are now MKDP LLP etc etc .
    18/02/12 Received a letter from MK Rapid Recoveries- Further to our recent communication regarding transfer of ownership of your balance we have not received your offer of payment.We want to help you,Please call us,until we reach an agreement to clear this balance we will continue to contact you by telephone or letter etc etc.
    21/08/12 Received a letter from MKRR: Further to our letter offering you help to clear this balance we have not received your offer of payment etc etc Until you contact us we are unable to offer any assistance and may need to take further action to resolve this.
    Good afternoon everyone a quick update on the above account should we send - Account Sold Whilst in Dispute - letter or any other letter as we have never had a CCA for this account and we have not responded to MKRR at all yet. thanks

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  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Egg Credit Card (Mrs)
    Date Commenced - 17/12/01
    Approx. Balance - £2655
    Last Full Payment paid - 16.6.11
    DMP Payment paid - 7.7.11 (no more payments being made)

    07/07/11 CCA request sent
    18/07/11 Received CCA Can you please advise what pages to email Niddy as there are 8 pages of terms and conditions, a copy of the application form and 14 pages on the credit agreement, many thanks
    19/07/11 Niddy says

    19/07/11 CCA Query - Missing Prescribed Terms sent recorded delivery
    18/08/11 Received letter saying the documents provided constituted a true copy of your agreement,we have now provided all documents required by law and do not consider there to be a genuine dispute as to the enforceability etc etc.
    09/11/11 Received letter about Barclaycard taking it over with the "line carry on managing your account as you do today" etc etc.
    05/12/11 Received letter from Mercers Fantastic Offer Make 2 payments get 2 free etc etc.
    10/11/12 Received another IMPORTANT INFORMATION letter from Mercers
    12/01/12 Received letter from Calder Financial - A FINAL OFFER OFF HELP - Our clients are prepared to accept 60% of your outstanding balance in f&f settlement of your debt etc etc
    06/03/12Received letter from Barclaycard - Formal Demand For Payment -As you have not complied with the recent Default Notice, the outstanding balance shown above is now due etc etc .If a payment is not made by 8 March 2012, a debt collector may call upon you or legal proceedings may be taken against you in the County Court blah blah blah.
    22/03/12 Receieved from Barclaycard - your Barclaycard account has now been passed to RMA to manage the collection of the balance. etc etc .
    23/03/12 Received a letter from RMA -Please accept this letter as notification that,due to non payment your account has been passed to RMA etc etc .
    12/04/12 Received a letter from RMA -NOTICE OF CONCERN -With concern, I note that our records show you have failed to agree on an acceptable repayment plan on your outstanding balance with Barclaycard.etc etc.
    17/04/12 Received a letter from RMA - You have been selected for a SETTLEMENT OFFER on your current outstanding balance you must call within 14 days etc etc.
    24/04/12 Received another letter from RMA - We are writing to you as despite our attempts to reach a suitable agreement on the repayment of
    your outstanding Barclaycard account, to date the matter remains unresolved.Please call us etc etc
    28/04/12 Received yet another letter from RMA -NOTICE OF POTENTIAL DOORSTEP RECOVERY -We are writing to formally notify you of our intensions to forward your account to Scotcal LTD,a doorstep recovery agent etc etc.
    28/04/12 Sent Harassment & Threat of Doorstep-Visit letter to RMA.
    17/0512 Received letter from RMA- THIRTY DAY NOTICE - you have been legally notified of this debt and have failed to contact us in relation to your liability to our client. This situation is unacceptable and cannot be allowed to continue etc. etc. Should you fail to take advantage of one of these proposals will leave me with little alternative other than to return your account back to our client and recommend they investigate legal proceedings against you, as all our attempts to resolve the matter on a voluntary basis will have been unsuccessful. etc. etc.
    17/05/12 Sent Threat by Creditor - Threat -o -Gram Letter Before Action to RMA
    16/06/12 Received a letter from NCO Europe : Thank you for your letter dated 17th May the contents which have been duly noted .Your complaint as we understand it from the information provided, relates to : You claim not to have received an adequate response to your request for information under the Consumer Credit Act made to our client Barclaycard.
    In order to adress the issues raised i have reviewed the system notes relating to theabove account and contactedour client, Barclaycard.
    Our client confirmed they have no record of previously receiving your request. If you wish to make such a request please contact our client directly as the above account was closed by NCO on 12th June 2012. For the resons detailed above we are unable to uphold your complaint. Please note
    this is our final response.
    02/07/12 Received a letter from Moorcroft -We have been instructed by BARCLAYCARD - It is a legal requirement to send a notice of intended litigation before legal proceedings in the County Court are issued. We believe that this letter fulfills this requirement even if it is not actually read by you .
    To prevent our recommending to our client that solicitors commence legal proceedings, it is essential that you settle this debt without delay.
    Both our client and we do not wish to take this action but if agreement cannot be reached by 07.07/12 a claim may be issued by solicitors instructed to act on behalf of our client without further notice. etc etc.
    02/07/12 Threat by Creditor - To Commence Litigation sent to Moorcroft.
    04/07/12 Received a letter from Barclaycard : Your Barclaycard account has been passed to Moorcroft Debt Recovery Limited etc etc .
    06/07/12 Received a letter from Moorcroft : Further to your recent correspondence, I write to advise we will be communicating with our client in respect of your raised query. During these communications follow - up action wil be suspended on your account etc etc.
    11/07/12 Received a rather long winded letter from Moorcroft regarding the above account which in turn refers us back to letters they have sent us for another account they had of ours.They then ask us to provde specific details of why we may not owe this debt .
    25/07/12 Received a letter from Moorcroft : I write with further to our recent letter regrds the above account and return with our clients response.
    Our client has stated that they do not appear to have been in receipt of a previous request for a copy of your CCA in connection to this account.In order for us to assist you further we would ask that you provide further details or supporting evidence of any such request made, directly to our client. I would also request that also provide any specific reason why you may not be liable for this debt that our client believes is due.This request is made to ensure all matters are resolved as efficiently as possible.
    Please be assured that your account is on hold and this will remain the position for a further 28 days to allow you the opportunity to respond to this letter and our request.
    21/08/12 Received a letter from Moorcroft: I would confirm that this account has remained on hold to allow you the opportunity to respond to our previous responses. However, to date we do not appear to have received any contact from you.
    I would confirm that your account is now closed with us and has been returned to Barclaycard. I would now stress that any further recovery action would now rest with our client and we would therfore suggest that you contact them at your earliest convenience.
    I would reiterate that your account is now closed with us and you will receive no further contact from us in connection to this matter.
    Good afternoon everyone a quick update on the above account we will wait and see who Barclaycard send it to next thanks

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by Never-In-Doubt View Post
    Account sold in dispute template
    Cheers Niddy

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Good morning everyone an update on the above account do we need to reply or just ignore thanks
    Account sold in dispute template

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by what2donext View Post
    Mint Credit Card (Mrs)
    Date Commenced - 29.10.03
    Approx. Balance - £3399
    Last Full Payment paid - 6.6.11
    DMP Payment paid - 28.6.11 (no more payments being made)

    07/07/11 CCA request sent
    14/07/11 Received letter stating "I have received a letter regarding your account. The letter was not signed and as a result I am unable to undertake the action requested. Please sign the letter in space or call us etc." Ignoring for now until further advice is given

    30/07/11 CCA received - Email sent to Niddy
    03/08/11 Niddy says
    04/08/11 Blagging it for now Sent CCA Query - Missing Prescribed Terms by recorded delivery
    27/08/11 Received letter in reply to CCA Query - Missing Prescribed Terms
    01/09/11 Received Default Notice stating" Please read the Default Notice carefully and ensure payment of £*** is credited to your account within 17 days etc etc"
    28/09/11 Received Account termination letter stating - A Default Notice was recently served against you. As the amount requested in the Default Notice has not been received, your account has been terminated.
    We now require full repayment of the outstanding debt within 14 of the date of this letter. If you do not comply, or fail to subit proposals for repayment that are satisfactory to us,your account will be passed over to our Debt Recovery Office etc etc.
    19/10/11 Received letter from TRITON - We have been formally instructed by The Royal Bank of Scotland plc in respect of the above unpaid debt that despite reminders, you have failed to settle or to make mutually acceptable repayment arrangements .We must inform you that unless you telephone RBS immediately the debt will be referred to us or an equivalent debt recovery agent for collection.
    03/3/11 Received today another letter from Triton asking for immediate payment if for any reason you are unable to make this payment by return you must telephone this office immediately
    19/11/11 Received another letter from Triton - URGENT ACTION REQUIRED etc It may be appropriate that a debt recovery agent call on you to discuss and agree proposals for repayment.We would prefer not to take this action etc.
    30/11/11 Received letter from Triton -NOTICE OF LEGAL PROCEEDINGS
    23/12/11 Received letter from Green & Co solicitors - see below
    24/12/11 Sent -Threat by Creditor - Threat-o-Gram Letter Before Action
    09/01/12 Received letter from Green & Co -We note the contents of your letter and our client has requested that they will respond to you direct.We have therefore been asked to close our file and you will hear from our client direct.
    21/01/12 Received letter from Newman Debt Collection Agents- Immediate Action Required .We act for our client RBS regarding the above account contact us etc etc.
    13/02/12 Received another letter from Newman Debt Collection - Notice of Further Action - We continue to act for our client RBS we ask that whatever your circumstances you call us immediately to resolve this matter.In the absence of this contact and cooperation we may proceed to litigation in this matter etc etc.
    27/02/12 Received a letter from Newman Debt Collection - Notice of Further Action - Our records show that you have not responded to our attempts to contact yo.You must contact us within the next 4 days to prevent avoidable action.
    23/03/12 Received from Newman Debt Collection- REPAYMENT OPTIONS- etc etc
    02/04/12 Received another letter from Newman Debt Collection - Doorstep Collection Warning - Our records show that to date we have failed to make contact with you. Failure to pay or contact us within 7 days of the date of this letter may result in your account being passed to our field Representative to arrange a Doorstep Call etc etc.
    02/04/12 Sent Harassment & Threat of Doorstep-Visit
    10/04/12 Received a letter from Newman Debt Collection- We write with reference to your recent correspondence date 2nd April, the content which as been noted. etc etc
    05/05/12 Recived a letter from scotcall limited - NOTICE OF PERSONAL VISIT - Your long overdue debt noted as above has been placed with scotcall for collection. scotcall are one of the uk's leading doorstep recovery debt recovery companies etc etc.
    21/05/12 Received another letter from Scotcall - PRE - VISIT NOTICE
    21/05/12 Sent Harassment & Threat of Doorstep-Visit letter to Scotcall
    24/05/12 Received another letter from Scotcall - Please find enclosed paperwork relating to an account we are no longer dealing with. It was returned to our client on 22/05/2012. Please contact them at the address supplied.
    28/07/12 Received a letter form MINT : Our collection agent has been unable to contact you or agree a suitable repayment plan therefore your account details have been passed to Wescot Credit Services Ltd etc etc
    18/08/12 Received a lettter from Wescot: Wescot Credit Services is a specialist DEBT COLLECTION organisation. We have been instructed by our client to collect the above outstanding balance on their behalf. PLEASE CONTACT US AS SOON AS POSSIBLE AS FAILURE TO DO SO WILL RESULT IN FURTHER RECOVERY ACTION.
    Good morning everyone an update on the above account do we need to reply or just ignore thanks

    Leave a comment:


  • what2donext
    replied
    Re: What2donext / UE Diary

    Originally posted by Never-In-Doubt View Post
    Totally agree. That is what I would do, i.e. sweet feck all
    Thats good enough for me sweet fa is what I will do

    Leave a comment:

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