Jaci's UE Diary

[jaci]

Re: Jaci's UE Diary

Yeah, but I don't know who it was ... I rang it, but gave them NO info found out who they where and hung up (like the wimp I am!) I don't think I've ever had a debt passed on to Capquest yet, and I've never heard of DVSL, will have a proper look through everything lately but I know I've not received anything from Capquest lately.

[Never-In-Doubt]

Re: Jaci's UE Diary

Not forgetting the OFT, of course!

OFT warns debt sector about tracing tactics - The Office of Fair Trading

Further, if they know your address, why contact the neighbour?
http://www.oft.gov.uk/shared_oft/pre...6C773D3F140552

DOH! How could I forget the OFT (debt collection guidance breach comes to mind)! Thanks AC

[Angry Cat]

Re: Jaci's UE Diary

You need to go right to the top with this - they can lose their consumer credit licence for this.

Complain to Ministry of Justice; FOS; Trading Standards (local to the firm that rung) and also the ICO.

Yes, lots of complaints but the content is the same - basically get your neighbour to give you a written testament of events and to note the number that appeared on 1471 with the time.

Get stuck in to these dirty bastards, that is absolutely shocking and they need stopping.

Not forgetting the OFT, of course!

OFT warns debt sector about tracing tactics - The Office of Fair Trading

Further, if they know your address, why contact the neighbour?
http://www.oft.gov.uk/shared_oft/pre...6C773D3F140552

[swanfan]

Re: Jaci's UE Diary

Erm, they've breached more than the ICO guidelines (DPA) mate!

You're the expert mate.

Well let's hope they do lose their licence the buggers.

[Never-In-Doubt]

Re: Jaci's UE Diary

They've breached the data protection act.

Erm, they've breached more than the ICO guidelines (DPA) mate!

[Never-In-Doubt]

Re: Jaci's UE Diary

Don't know if I should post this here or somewhere else but here goes anyway - neighbour just knocked on my door and said 'We've just had a phonecall for your OH' anyhow the caller was asking her to speak to him (he's at work) she told the caller this and she went on to ask where he works before saying 'doesn't matter - we'll write to him' Anyhow my neighbour has done 1471 and a quick google of the number comes up as Capquest, I rang it and said I had a missed call the woman on the phone says they're a company called DVSL who try and track people for clients. Surely ringing a neighbour isn't allowed???? But what should I do?

You need to go right to the top with this - they can lose their consumer credit licence for this.

Complain to Ministry of Justice; FOS; Trading Standards (local to the firm that rung) and also the ICO.

Yes, lots of complaints but the content is the same - basically get your neighbour to give you a written testament of events and to note the number that appeared on 1471 with the time.

Get stuck in to these dirty bastards, that is absolutely shocking and they need stopping.

[swanfan]

Re: Jaci's UE Diary

I'd be complaining to the ICO--> Complaints about data protection policy - ICO


They've breached the data protection act.

[jaci]

Re: Jaci's UE Diary

Don't know if I should post this here or somewhere else but here goes anyway - neighbour just knocked on my door and said 'We've just had a phonecall for your OH' anyhow the caller was asking her to speak to him (he's at work) she told the caller this and she went on to ask where he works before saying 'doesn't matter - we'll write to him' Anyhow my neighbour has done 1471 and a quick google of the number comes up as Capquest, I rang it and said I had a missed call the woman on the phone says they're a company called DVSL who try and track people for clients. Surely ringing a neighbour isn't allowed???? But what should I do?

[jaci]

Re: Jaci's UE Diary

MY ACCOUNT


MBNA Bank
Loan
Start Date 27-05-2006
Current Balance £1915
Status - Arrangement to pay


MBNA LOAN
06/06/2011 - CCA Request Sent
13/07/2011 - CCA Received, emailed Niddy

Updated

[jaci]

Re: Jaci's UE Diary

MY ACCOUNT


Natwest
Credit Card
Start Date 22-08-2007
Current Balance £2778 (Approx)
Status - Defaulted Jan 2010

Natwest Credit Card
06/06/2011 - CCA Request sent
13/07/2011 - CCA Received, emailed Niddy

Updated

[jaci]

Re: Jaci's UE Diary

Just send another if you can - if it was a postal order that you originally sent then no, you can send the same one with my template.

If it is a personal cheque, just redo it and send it with the same template as originally sent.....

Yes Sir!

[Never-In-Doubt]

Re: Jaci's UE Diary

Sorry, was I bit harsh? What shall I do - all they've done is sent me my original request back with a little compliments slip saying 'cheque needs to be payable to Lloyds TSB, re-write the cheque and return with your request'?

Just send another if you can - if it was a postal order that you originally sent then no, you can send the same one with my template.

If it is a personal cheque, just redo it and send it with the same template as originally sent.....

[jaci]

Re: Jaci's UE Diary

Ooooh sorry I didn't read it properly

Still, you do not need to do this, however for ease and clarity - it may speed things up. As a DCA is hassling you for payment, you have every right to go to them asking for paperwork - thats the way it works.

Sorry, was I bit harsh? What shall I do - all they've done is sent me my original request back with a little compliments slip saying 'cheque needs to be payable to Lloyds TSB, re-write the cheque and return with your request'?

[Never-In-Doubt]

Re: Jaci's UE Diary

But they're not asking for a signature??? Just that the cheque is made out to the OC

Ooooh sorry I didn't read it properly

Still, you do not need to do this, however for ease and clarity - it may speed things up. As a DCA is hassling you for payment, you have every right to go to them asking for paperwork - thats the way it works.

[jaci]

Re: Jaci's UE Diary

But they're not asking for a signature??? Just that the cheque is made out to the OC