the-puppets UE diary

[Oct Revolution]

Re: the-predator-puppets UE diary

updated. Have fun getting anywhere with Barclaycard!

looks like our Barclaycard accounts are taking similar route.

[the-puppets]

Re: the-predator-puppets UE diary

BARCLAYCARD (Other-half's credit card)

TYPE OF ACCOUNT : CC
DATE COMMENCED: 02/94
APPROX BALANCE: £10,000
DATE LAST PAID:May 2010 usual amount, tokens til Dec 2010, then DMP from Dec 2010 to June 2011 last paid
DMP OR NOT PAY: DMP Last DMP payment was June 2011 - cancelled it to explore the UE route
STATUS: Up to date (we were just making min payment amounts via the DMP)20th Oct 2011 MERCERS sent us a default notice
ACC OWNER: Barclaycard (MERCERS started writing to us 20/10/11 - RESOLVECALL started writing to us 24/11/11, CALDER mentioned in statement 23/01/12, MKDP LLP/MK Rapid Recoveries 20/03/12)



10th Jun 2011 CCA Request sent
17th Jun 2011 Barclaycard acknowledged receipt of cca request - are dealing with it and will respond asap (not sure why but they sent 3 copies of same letter!!!!)
22nd Jul Statement (guess they are still looking for cca!)
20th Aug 2011 Statement
25th Aug 2011 Repayment reminder (if we fail to pay then will revert back to standard interest rate...they never lowered it!!!)
22nd Sep 2011 Statement and a second letter stating repayment plan cancelled, pay up or account will pass to MERCERS who will be instructed to issue a default notice (go on then, still no cca!!)
23rd Sep 2011 Received a "reconstituted" copy cca - terms to follow under seperate cover - emailing to niddy
28th Sep 2011 Niddy says....
29th Sep 2011 Received terms/conditions
30th Sep sent the"You sent Terms/Conditions" not a CCA letter
05th Oct 2011 Barclaycard reply and quote stuff countering our claim and believe their credit agreement to be fully compliant and will oppose allegations claiming otherwise and will continue to pursue the debt. This is their final response.
20th Oct 2011 MERCERS sent us a default notice
22nd Oct 2011 Statement (still adding interest and charges)
21st Nov 2011 Statement (still adding interest and charges)
22nd Nov 2011 MERCERS - passing account to local debt collector who may call at our home
23rd Nov 2011 sent harassment of doorstep visit letter to MERCERS
24th Nov 2011 RESOLVECALL wish us to make contact to discuss payment options, failure to contact MAY result in personal visit
08th Nov 2011 RESOLVECALL made a doorstep visit and left a card merry christmas!! we were out so jog on!!!
10th Dec 2011 sent harassment of doorstep visit letter to RESOLVECALL (bit late getting to post office!)
14th Dec 2011 RESOLVECALL made another doorstep visit and left a card just keep joggining on!!!
16th Dec 2011 RESOLVE CALL "case referred to is not applicable to your circumstances. As part of credit agreement that you signed and entered onto, you agreed to repay the full outstanding balance and that where necessary, the creditor could recover the debt by outsourcing the debt to a third party, which included by way of doorstep collection. Therefore the licence you state has been revoked and is irrelevant, which for the avoidance of doubt we do not agree to, is not bindinging on us as it does not fulfill the relevant principles of contract law.......blah blah" (think they've missed the point about a signed contract they don't seem to be able to produce!!!) ALSO Received from BARCLAYCARD "...Sorry to learn of your dissatisfaction,...Your correspondance is being dealt with ...aim to resolve by 28th Dec...(we haven't sent them anything recently..unless Resolvecall forwarded the harassment letter???)
22nd Dec 2011 BARCLAYCARD statement received..still adding tonnes of interest/charges
23rd Dec 2011 MERCERS 48 hours notice to stop further action ....ignoring immediately!!!
30th Dec 2011 BARCLAYCARD ref previous letter (see above 16 dec) unfortunately cannot provide response at present will contact again by 26th Jan (whatever it is they're taking their time over it!!!)
31st Dec 2011 BARCLAYCARD FINAL RESPONSE advise account seriously overdue, entitled to attempt contact to recover amounts owed. Taken steps to ensure no visits to home...need to contact MERCER to discuss repayments. Placed 30 day hold on interest, charges, collections activity. After that time if still overdue MERCERS will continue to attempt to contact. For purpose of FOS consider this our FINAL RESPONSE.
05th Jan 2012 MERCERS -"you recently advised us that you'd like some time to review your financial situation before making an offer of repayment"...suspend fees etc 30 days..if don't contact will assume we are able to meet standard payments, fees and interest will be reinstated (don't recall advising them of any such thing..last we sent was threat of harassment of doorstep visit letter)
23 Jan 2012 BARCLAYCARD Statement states that CALDER FINANCIAL DEBT COLLECTIONS AGENCY are now dealing with account - no interest and charges showing
22 Feb 2012 BARCLAYCARD statement states that CALDER FINANCIAL DEBT COLLECTIONS AGENCY are now dealing with account -INTEREST NOW BACK ON!! ignoring
06 March 2012 BARCLAYCARD Formal Demand for payment..as not complied with default notice outstanding balance due in full..balance will continue to accrue interest...will no longer send statements....If payment not made or agreement reached by 8th March debt collector/legal proceedings may be taken.ignoring
03rd April 2012 BARCLAYCARD informing us account passed to MKDPP LLP/MK Rapid Recoveries 20/03/12 just keep passing it on - ignoring again!
20 April 2012 MKRAPID RECOVERIES not received offer of payment...offer instalment arrangement...please call else will continue to telephone or letter ignoring
20th August 2012 MKRAPID RECOVERIES have not received offer of payment....please contact..blah blah
sent sold in dispute

08th Sept 2012 MKRapid - looking into complaint

5th Nov 2012 MKDP apologize they are unable to resolve our query and are liaising with Barclaycard and will contact us when they get a response

updated. Have fun getting anywhere with Barclaycard!

[MrsD]

Re: the-predator-puppets UE diary

a wee one liner can't hurt just referring them to your previous letter, remember they are a bit thick and therefore need constant reminding of stuff...............

[the-puppets]

Re: the-predator-puppets UE diary

MINT CARD (Other half's credit card)

TYPE OF ACCOUNT : CC
DATE COMMENCED: 03/04
APPROX BALANCE: £4000
DATE LAST PAID:May 2010 usual amount, tokens til Dec 2010, then DMP from Dec 2010 to June 2011 last paid
DMP OR NOT PAY: DMP Last DMP payment was June 2011 - cancelled it to explore the UE route
STATUS: Default 23/09/10
ACC OWNER: MINT (WESCOT 18/11/11)...NELSON GUEST SOLICITORS (09/03/12)...Credit Security Limited 29/3/12...Regal Credit Consultants (24/07/12)


10th June 2011 CCA Request sent
11th July 2011 Received what looks like a signed application form, copies of terms and conditions, a credit card agreement with no signature box, copy of general conditions (leaflet), letter regarding replacement card , copy of latest statements emailed Niddy to check - Niddy declares it UE
13th July sent the CCA Query Missing Prescribed Terms Letter
20th July 2011 Received Mint card statement
21st July 2011 Received letter stating under S78 they are compliant if they provide a true copy......that there is no obligation for them to provide a copy of the original agreement bearing signatures....no reason to enter further correspondence with us..do not consider account to be in dispute ignoring
17th August 2011 Received Mint card statement still zero interest added
14th Sept 2011 FINAL DEMAND pay up in 14 days else pass to dca
15th Sept 2011 Statement still zero interest
18th Nov 2011 Received from WESCOT - RBS instructed them to take over balance on this account
27th Jan 2012 WESCOT ..FINAL NOTICE ..latest enquiries have now confirmed you are resident at address..unless contact within 10 days further collections activity will be taken ..may include legal action..door step collections visit
31st Jan 2012 sent the Sold in Dispute Letter cheers I2D
16th Feb 2012 WESCOT - have contacted MINT and have been advised they complied with request on 30/06/11 - WESCOT believe dispute to be resolved and full balance or agreed monthly installments are required.....blah..14 days to contact them if we still believe valid dispute else will pass to recovery team.
09 March 2012 NELSON GUEST SOLICITORS on behalf of wet cloths!!..unless full payment or repayment plan in 10 days, further recovery action WILL be taken.
19 March 2012 WESCOT Previously advised considering doorstep collection visit...instructions will now be provided to our agent to make an appointment with us to visit home address to agree how we will repay debt...to avoid please call IMMEDIATELY ignoring til they appear on our doorstep and will deal with them if they do!!

29th March 2012 Credit Security Limited instructed by WETCLOTHS to recover debt. Unless valid reason for non payment settlement required in 7 days. ignoring
12 April 2012 Credit security ltd Demand money immediately, failure could result in debt collector calling ignoring

19 April 2012 Credit Security Ltd - Re Wescot Credit Services - Royal Bank of Scotland..now left with one course of action but before referring for recovery by doorstep agent and in final gesture to resolve matter our clients are prepared to accept reduced sum in settlement knocked a grand off - ignoring as not paying as UE!!!
28 July 2012 letter from Mint stating that Regal Credit Consultants is now acting as their new collection agent and will contact us to discuss repayments.here we go again, i feel some "Olympic Ignoring" coming on!
13th August 2012 Regal Credit Consultants wish to discuss repayment
14th August 2012 sending Regal the "account sold in dispute" letter
17th August phone calll from Regal on answer phone "hello, hello" followed by sound of typing on a computer and hung up
23rd August 2012 Regal acknowledge letter of complaint..looking into it
05th Sept 2012 Regal spoken to MINT who say they have complied with CCA request on 30th June 2011..therefore have approval to continue collection..account on hold 2 weeks for us to put repayment proposal together..this is final response...or suggest financial ombudsman
08th Sept 2012 Final Response CCA received letter sent
14th Sept 2012 Regal acknowledge recent correspondance and have forwarded to client before responding
26th Sept 2012 Regal say as they have not received reasons for non-payment then SCOT CALL may visit (what happened to getting back to us re previous letter??? - plebs!!)
10th Sept 2012 Regal - threat of field agent still no reply to previous letter CCA received

updated - ignoring!

[the-puppets]

Re: the-predator-puppets UE diary

On another note - my partner sold car and cancelled lloyds insurance - however they still charged her £83 as only recently re-newed it. we fired off a letter stating our disgust at having to pay for the insurance we wont be using as we sold the car and that we were on a dmp and could only afford token payments.....no response until yesterday ....letter from CARS creditlink account recovery solutions limited, also lots of phone calls on answa phone..giving us opportunity to settle etc....ideas please?

[the-puppets]

Re: the-predator-puppets UE diary

MINT LOAN (JOINT ACCOUNT)

TYPE OF ACCOUNT : Loan
DATE COMMENCED: 06/08
APPROX BALANCE: £28,800
DATE LAST PAID: May 2010 usual amount, tokens til Dec 2010, then DMP from Dec 2010 to June 2011 last paid (new dmp started June 2012)
DMP OR NOT PAYMP Last DMP payment was June 2011 - cancelled it to explore the UE route (new dmp started June 2012)
STATUS: Default 7/12/10
ACC OWNER: MINT - passed to IDEM 5/12/11 - Arden Credit management 3/5/12

10th Jun 2011 CCA Request sent
16th Jun 2011 MINT requesting written and signed instruction to respond further + returned letter + postal order
17th Jun 2011 Resent cca request + po+ letter re digital signatures
25th Jun 2011 MINT stating to meet Data Protection Act 1998 they must verify identity in order to respond
28th Jun 2011 Resent cca request +po+ 2nd letter stating signature not required - can provide other docs for data protection
2 nd July 2011 MINT acknowledging complaint - they are "looking into it"
7 th July 2011 MINT complaint investigated - will supply info if we supply documentation verifying identity or we call their office and answer the security questions
11th July 2011 Sent CCA Request Final Demand Letter
24th July 2011 MINT request was only received in correct department on 22nd August (i dont think so!!) and a slip to sign confirming request for info (dont think we will be signing that...looks like the type of thing school kids get when they go on trips and need an adult to sign...lol!!!) also interestingly the letter reference and pre-paid envelope both state SARs team
5th Oct 2011 Mint notice of sums of arrears
15th Nov 2011 Mint informed us account is passing to "IDEM SERVICING" with effect from 5th Dec
16th Nov 2011 IDEM SERVICING welcome us and explain we will have a new account number, and can we make contact to set up payments ...not clear if they are a DCA? presume so?? (wait to see what they send next - thanks Pixie)
07th Feb 2012 IDEM sent us a recon cca (looks like a blank form and terms and conditions to me - emailing to NIDDY)
12th Feb 2012 Sent IDEM the "Missing pre-scribed terms" letter ( due to dates - blagging it a while longer!)
21stFeb 2012 IDEM - looking into our complaint
29th Feb 2012 Idem replied with "find enclosed copy of prescribed t and c that were effective at time of application". But they haven't enclosed them? "noted comments re true copy etc etc we can provide a recon...although we are unable to supply a true copy this does not imply that there was never a proper signed agreement.....we are confident that all our agreements are properly executed...enforceable and you must take whatever action you consider appropriate.....account will be reviewed with collections procedures which MAY result in enforcement action ....will consider complaint closed if don't hear further from us within 8 weeks" waiting a while longer and then look at setting up a DMP with this one
03rd April 2012 IDEM notice of Sums in Arrears
05 April 2012 IDEM We need to speak with you please contact
19 April 2012 IDEM Notice to terminate loan agreement...demand payment, if not repaid by 11th may we will take steps to recover by passing matter to debt collectors or instructing solicitors to issue court proceedings
03rd May 2012 IDEm informed us Arden Credit Management now dealing
05th May 2012 Arden informing us they are now dealing with account...

18th May 2012 DMP Pro-Rata offer letter sent

23rd May 2012 Arden concerned not taken steps to address balance..failure to..could result in further action...blah blah ignoring as letters may have crossed
26th May 2012 Arden accepted offer of repayment well done !!
25th June 2012 Statement from Idem

30th Sept 2012 Notice of Sums in Arrears- stating they will use payments to pay off arrears and then fees/charges owing...may have to pay default sums and interest in relation to missed or partly made payments..notices will be sent every 6 months

updated

[the-puppets]

Re: the-predator-puppets UE diary

Thanks FP. Does look like they are following same patterns as yourself. We'll wait til we get something off scotcall officially...just seems like a threat to try and scare us for now.like that's gonna work -NOT.

[the-puppets]

Re: the-predator-puppets UE diary

MINT CARD (Other half's credit card)

TYPE OF ACCOUNT : CC
DATE COMMENCED: 03/04
APPROX BALANCE: £4000
DATE LAST PAID:May 2010 usual amount, tokens til Dec 2010, then DMP from Dec 2010 to June 2011 last paid
DMP OR NOT PAY: DMP Last DMP payment was June 2011 - cancelled it to explore the UE route
STATUS: Default 23/09/10
ACC OWNER: MINT (WESCOT 18/11/11)...NELSON GUEST SOLICITORS (09/03/12)...Credit Security Limited 29/3/12...Regal Credit Consultants (24/07/12)


10th June 2011 CCA Request sent
11th July 2011 Received what looks like a signed application form, copies of terms and conditions, a credit card agreement with no signature box, copy of general conditions (leaflet), letter regarding replacement card , copy of latest statements emailed Niddy to check - Niddy declares it UE
13th July sent the CCA Query Missing Prescribed Terms Letter
20th July 2011 Received Mint card statement
21st July 2011 Received letter stating under S78 they are compliant if they provide a true copy......that there is no obligation for them to provide a copy of the original agreement bearing signatures....no reason to enter further correspondence with us..do not consider account to be in dispute ignoring
17th August 2011 Received Mint card statement still zero interest added
14th Sept 2011 FINAL DEMAND pay up in 14 days else pass to dca
15th Sept 2011 Statement still zero interest
18th Nov 2011 Received from WESCOT - RBS instructed them to take over balance on this account
27th Jan 2012 WESCOT ..FINAL NOTICE ..latest enquiries have now confirmed you are resident at address..unless contact within 10 days further collections activity will be taken ..may include legal action..door step collections visit
31st Jan 2012 sent the Sold in Dispute Letter cheers I2D
16th Feb 2012 WESCOT - have contacted MINT and have been advised they complied with request on 30/06/11 - WESCOT believe dispute to be resolved and full balance or agreed monthly installments are required.....blah..14 days to contact them if we still believe valid dispute else will pass to recovery team.
09 March 2012 NELSON GUEST SOLICITORS on behalf of wet cloths!!..unless full payment or repayment plan in 10 days, further recovery action WILL be taken.
19 March 2012 WESCOT Previously advised considering doorstep collection visit...instructions will now be provided to our agent to make an appointment with us to visit home address to agree how we will repay debt...to avoid please call IMMEDIATELY ignoring til they appear on our doorstep and will deal with them if they do!!

29th March 2012 Credit Security Limited instructed by WETCLOTHS to recover debt. Unless valid reason for non payment settlement required in 7 days. ignoring
12 April 2012 Credit security ltd Demand money immediately, failure could result in debt collector calling ignoring

19 April 2012 Credit Security Ltd - Re Wescot Credit Services - Royal Bank of Scotland..now left with one course of action but before referring for recovery by doorstep agent and in final gesture to resolve matter our clients are prepared to accept reduced sum in settlement knocked a grand off - ignoring as not paying as UE!!!
28 July 2012 letter from Mint stating that Regal Credit Consultants is now acting as their new collection agent and will contact us to discuss repayments.here we go again, i feel some "Olympic Ignoring" coming on!
13th August 2012 Regal Credit Consultants wish to discuss repayment
14th August 2012 sending Regal the "account sold in dispute" letter
17th August phone calll from Regal on answer phone "hello, hello" followed by sound of typing on a computer and hung up
23rd August 2012 Regal acknowledge letter of complaint..looking into it
05th Sept 2012 Regal spoken to MINT who say they have complied with CCA request on 30th June 2011..therefore have approval to continue collection..account on hold 2 weeks for us to put repayment proposal together..this is final response...or suggest financial ombudsman
08th Sept 2012 Final Response CCA received letter sent
14th Sept 2012 Regal acknowledge recent correspondance and have forwarded to client before responding

26th Sept 2012 Regal say as they have not received reasons for non-payment then SCOT CALL may visit (what happened to getting back to us re previous letter??? - plebs!!)

Updated - do we ignore or send the "bugger off" to doorstep visits letter

[Deepie]

Re: the-predator-puppets UE diary

what do we send them now..or ignore??

I would send this now if it were me----> Final Response - Unenforceable (CCA Received)

[the-puppets]

Re: the-predator-puppets UE diary

MINT CARD (Other half's credit card)

TYPE OF ACCOUNT : CC
DATE COMMENCED: 03/04
APPROX BALANCE: £4000
DATE LAST PAID:May 2010 usual amount, tokens til Dec 2010, then DMP from Dec 2010 to June 2011 last paid
DMP OR NOT PAY: DMP Last DMP payment was June 2011 - cancelled it to explore the UE route
STATUS: Default 23/09/10
ACC OWNER: MINT (WESCOT 18/11/11)...NELSON GUEST SOLICITORS (09/03/12)...Credit Security Limited 29/3/12...Regal Credit Consultants (24/07/12)


10th June 2011 CCA Request sent
11th July 2011 Received what looks like a signed application form, copies of terms and conditions, a credit card agreement with no signature box, copy of general conditions (leaflet), letter regarding replacement card , copy of latest statements emailed Niddy to check - Niddy declares it UE
13th July sent the CCA Query Missing Prescribed Terms Letter
20th July 2011 Received Mint card statement
21st July 2011 Received letter stating under S78 they are compliant if they provide a true copy......that there is no obligation for them to provide a copy of the original agreement bearing signatures....no reason to enter further correspondence with us..do not consider account to be in dispute ignoring
17th August 2011 Received Mint card statement still zero interest added
14th Sept 2011 FINAL DEMAND pay up in 14 days else pass to dca
15th Sept 2011 Statement still zero interest
18th Nov 2011 Received from WESCOT - RBS instructed them to take over balance on this account
27th Jan 2012 WESCOT ..FINAL NOTICE ..latest enquiries have now confirmed you are resident at address..unless contact within 10 days further collections activity will be taken ..may include legal action..door step collections visit
31st Jan 2012 sent the Sold in Dispute Letter cheers I2D
16th Feb 2012 WESCOT - have contacted MINT and have been advised they complied with request on 30/06/11 - WESCOT believe dispute to be resolved and full balance or agreed monthly installments are required.....blah..14 days to contact them if we still believe valid dispute else will pass to recovery team.
09 March 2012 NELSON GUEST SOLICITORS on behalf of wet cloths!!..unless full payment or repayment plan in 10 days, further recovery action WILL be taken.
19 March 2012 WESCOT Previously advised considering doorstep collection visit...instructions will now be provided to our agent to make an appointment with us to visit home address to agree how we will repay debt...to avoid please call IMMEDIATELY ignoring til they appear on our doorstep and will deal with them if they do!!

29th March 2012 Credit Security Limited instructed by WETCLOTHS to recover debt. Unless valid reason for non payment settlement required in 7 days. ignoring
12 April 2012 Credit security ltd Demand money immediately, failure could result in debt collector calling ignoring

19 April 2012 Credit Security Ltd - Re Wescot Credit Services - Royal Bank of Scotland..now left with one course of action but before referring for recovery by doorstep agent and in final gesture to resolve matter our clients are prepared to accept reduced sum in settlement knocked a grand off - ignoring as not paying as UE!!!
28 July 2012 letter from Mint stating that Regal Credit Consultants is now acting as their new collection agent and will contact us to discuss repayments.here we go again, i feel some "Olympic Ignoring" coming on!
13th August 2012 Regal Credit Consultants wish to discuss repayment
14th August 2012 sending Regal the "account sold in dispute" letter

17th August phone calll from Regal on answer phone "hello, hello" followed by sound of typing on a computer and hung up

23rd August 2012 Regal acknowledge letter of complaint..looking into it
08th Sept 2012 Regal spoken to MINT who say they have complied with CCA request on 30th June 2011..therefore have approval to continue collection..account on hold 2 weeks for us to put repayment proposal together..this is final response...or suggest financial ombudsman

what do we send them now..or ignore??

[the-puppets]

Re: the-predator-puppets UE diary

MINT CARD (Other half's credit card)

TYPE OF ACCOUNT : CC
DATE COMMENCED: 03/04
APPROX BALANCE: £4000
DATE LAST PAID:May 2010 usual amount, tokens til Dec 2010, then DMP from Dec 2010 to June 2011 last paid
DMP OR NOT PAY: DMP Last DMP payment was June 2011 - cancelled it to explore the UE route
STATUS: Default 23/09/10
ACC OWNER: MINT (WESCOT 18/11/11)...NELSON GUEST SOLICITORS (09/03/12)...Credit Security Limited 29/3/12...Regal Credit Consultants (24/07/12)


10th June 2011 CCA Request sent
11th July 2011 Received what looks like a signed application form, copies of terms and conditions, a credit card agreement with no signature box, copy of general conditions (leaflet), letter regarding replacement card , copy of latest statements emailed Niddy to check - Niddy declares it UE
13th July sent the CCA Query Missing Prescribed Terms Letter
20th July 2011 Received Mint card statement
21st July 2011 Received letter stating under S78 they are compliant if they provide a true copy......that there is no obligation for them to provide a copy of the original agreement bearing signatures....no reason to enter further correspondence with us..do not consider account to be in dispute ignoring
17th August 2011 Received Mint card statement still zero interest added
14th Sept 2011 FINAL DEMAND pay up in 14 days else pass to dca
15th Sept 2011 Statement still zero interest
18th Nov 2011 Received from WESCOT - RBS instructed them to take over balance on this account
27th Jan 2012 WESCOT ..FINAL NOTICE ..latest enquiries have now confirmed you are resident at address..unless contact within 10 days further collections activity will be taken ..may include legal action..door step collections visit
31st Jan 2012 sent the Sold in Dispute Letter cheers I2D
16th Feb 2012 WESCOT - have contacted MINT and have been advised they complied with request on 30/06/11 - WESCOT believe dispute to be resolved and full balance or agreed monthly installments are required.....blah..14 days to contact them if we still believe valid dispute else will pass to recovery team.
09 March 2012 NELSON GUEST SOLICITORS on behalf of wet cloths!!..unless full payment or repayment plan in 10 days, further recovery action WILL be taken.
19 March 2012 WESCOT Previously advised considering doorstep collection visit...instructions will now be provided to our agent to make an appointment with us to visit home address to agree how we will repay debt...to avoid please call IMMEDIATELY ignoring til they appear on our doorstep and will deal with them if they do!!

29th March 2012 Credit Security Limited instructed by WETCLOTHS to recover debt. Unless valid reason for non payment settlement required in 7 days. ignoring
12 April 2012 Credit security ltd Demand money immediately, failure could result in debt collector calling ignoring

19 April 2012 Credit Security Ltd - Re Wescot Credit Services - Royal Bank of Scotland..now left with one course of action but before referring for recovery by doorstep agent and in final gesture to resolve matter our clients are prepared to accept reduced sum in settlement knocked a grand off - ignoring as not paying as UE!!!
28 July 2012 letter from Mint stating that Regal Credit Consultants is now acting as their new collection agent and will contact us to discuss repayments.here we go again, i feel some "Olympic Ignoring" coming on!
13th August 2012 Regal Credit Consultants wish to discuss repayment
14th August 2012 sending Regal the "account sold in dispute" letter

17th August phone calll from Regal on answer phone "hello, hello" followed by sound of typing on a computer and hung up
23rd August 2012 Regal acknowledge letter of complaint..looking into it

Updated

[MrsD]

Re: the-predator-puppets UE diary

I would send MKRR the account sold in dispute, keeps a nice papertrail

[the-puppets]

Re: the-predator-puppets UE diary

BARCLAYCARD (Other-half's credit card)

TYPE OF ACCOUNT : CC
DATE COMMENCED: 02/94
APPROX BALANCE: £10,000
DATE LAST PAID:May 2010 usual amount, tokens til Dec 2010, then DMP from Dec 2010 to June 2011 last paid
DMP OR NOT PAY: DMP Last DMP payment was June 2011 - cancelled it to explore the UE route
STATUS: Up to date (we were just making min payment amounts via the DMP)20th Oct 2011 MERCERS sent us a default notice
ACC OWNER: Barclaycard (MERCERS started writing to us 20/10/11 - RESOLVECALL started writing to us 24/11/11, CALDER mentioned in statement 23/01/12, MKDP LLP/MK Rapid Recoveries 20/03/12)



[COLOR=navy]10th Jun 2011 CCA Request sent[/COLOR
17th Jun 2011 Barclaycard acknowledged receipt of cca request - are dealing with it and will respond asap (not sure why but they sent 3 copies of same letter!!!!)
22nd Jul Statement (guess they are still looking for cca!)
20th Aug 2011 Statement
25th Aug 2011 Repayment reminder (if we fail to pay then will revert back to standard interest rate...they never lowered it!!!)
22nd Sep 2011 Statement and a second letter stating repayment plan cancelled, pay up or account will pass to MERCERS who will be instructed to issue a default notice (go on then, still no cca!!)
23rd Sep 2011 Received a "reconstituted" copy cca - terms to follow under seperate cover - emailing to niddy
28th Sep 2011 Niddy says....
29th Sep 2011 Received terms/conditions
30th Sep sent the"You sent Terms/Conditions" not a CCA letter
05th Oct 2011 Barclaycard reply and quote stuff countering our claim and believe their credit agreement to be fully compliant and will oppose allegations claiming otherwise and will continue to pursue the debt. This is their final response.
20th Oct 2011 MERCERS sent us a default notice
22nd Oct 2011 Statement (still adding interest and charges)
21st Nov 2011 Statement (still adding interest and charges)
22nd Nov 2011 MERCERS - passing account to local debt collector who may call at our home
23rd Nov 2011 sent harassment of doorstep visit letter to MERCERS
24th Nov 2011 RESOLVECALL wish us to make contact to discuss payment options, failure to contact MAY result in personal visit
08th Nov 2011 RESOLVECALL made a doorstep visit and left a card merry christmas!! we were out so jog on!!!
10th Dec 2011 sent harassment of doorstep visit letter to RESOLVECALL (bit late getting to post office!)
14th Dec 2011 RESOLVECALL made another doorstep visit and left a card just keep joggining on!!!
16th Dec 2011 RESOLVE CALL "case referred to is not applicable to your circumstances. As part of credit agreement that you signed and entered onto, you agreed to repay the full outstanding balance and that where necessary, the creditor could recover the debt by outsourcing the debt to a third party, which included by way of doorstep collection. Therefore the licence you state has been revoked and is irrelevant, which for the avoidance of doubt we do not agree to, is not bindinging on us as it does not fulfill the relevant principles of contract law.......blah blah" (think they've missed the point about a signed contract they don't seem to be able to produce!!!) ALSO Received from BARCLAYCARD "...Sorry to learn of your dissatisfaction,...Your correspondance is being dealt with ...aim to resolve by 28th Dec...(we haven't sent them anything recently..unless Resolvecall forwarded the harassment letter???)
22nd Dec 2011 BARCLAYCARD statement received..still adding tonnes of interest/charges
23rd Dec 2011 MERCERS 48 hours notice to stop further action ....ignoring immediately!!!
30th Dec 2011 BARCLAYCARD ref previous letter (see above 16 dec) unfortunately cannot provide response at present will contact again by 26th Jan (whatever it is they're taking their time over it!!!)
31st Dec 2011 BARCLAYCARD FINAL RESPONSE advise account seriously overdue, entitled to attempt contact to recover amounts owed. Taken steps to ensure no visits to home...need to contact MERCER to discuss repayments. Placed 30 day hold on interest, charges, collections activity. After that time if still overdue MERCERS will continue to attempt to contact. For purpose of FOS consider this our FINAL RESPONSE.
05th Jan 2012 MERCERS -"you recently advised us that you'd like some time to review your financial situation before making an offer of repayment"...suspend fees etc 30 days..if don't contact will assume we are able to meet standard payments, fees and interest will be reinstated (don't recall advising them of any such thing..last we sent was threat of harassment of doorstep visit letter)
23 Jan 2012 BARCLAYCARD Statement states that CALDER FINANCIAL DEBT COLLECTIONS AGENCY are now dealing with account - no interest and charges showing
22 Feb 2012 BARCLAYCARD statement states that CALDER FINANCIAL DEBT COLLECTIONS AGENCY are now dealing with account -INTEREST NOW BACK ON!! ignoring
06 March 2012 BARCLAYCARD Formal Demand for payment..as not complied with default notice outstanding balance due in full..balance will continue to accrue interest...will no longer send statements....If payment not made or agreement reached by 8th March debt collector/legal proceedings may be taken.ignoring
03rd April 2012 BARCLAYCARD informing us account passed to MKDPP LLP/MK Rapid Recoveries 20/03/12 just keep passing it on - ignoring again!

20 April 2012 MKRAPID RECOVERIES not received offer of payment...offer instalment arrangement...please call else will continue to telephone or letter ignoring

20th August 2012 MKRAPID RECOVERIES have not received offer of payment....please contact..blah blah

updated...ignoring still

[the-puppets]

Re: the-predator-puppets UE diary

Bring it on.....

[the-puppets]

Re: the-predator-puppets UE diary

MINT CARD (Other half's credit card)

TYPE OF ACCOUNT : CC
DATE COMMENCED: 03/04
APPROX BALANCE: £4000
DATE LAST PAID:May 2010 usual amount, tokens til Dec 2010, then DMP from Dec 2010 to June 2011 last paid
DMP OR NOT PAY: DMP Last DMP payment was June 2011 - cancelled it to explore the UE route
STATUS: Default 23/09/10
ACC OWNER: MINT (WESCOT 18/11/11)...NELSON GUEST SOLICITORS (09/03/12)...Credit Security Limited 29/3/12...Regal Credit Consultants (24/07/12)


10th June 2011 CCA Request sent
11th July 2011 Received what looks like a signed application form, copies of terms and conditions, a credit card agreement with no signature box, copy of general conditions (leaflet), letter regarding replacement card , copy of latest statements emailed Niddy to check - Niddy declares it UE
13th July sent the CCA Query Missing Prescribed Terms Letter
20th July 2011 Received Mint card statement
21st July 2011 Received letter stating under S78 they are compliant if they provide a true copy......that there is no obligation for them to provide a copy of the original agreement bearing signatures....no reason to enter further correspondence with us..do not consider account to be in dispute ignoring
17th August 2011 Received Mint card statement still zero interest added
14th Sept 2011 FINAL DEMAND pay up in 14 days else pass to dca
15th Sept 2011 Statement still zero interest
18th Nov 2011 Received from WESCOT - RBS instructed them to take over balance on this account
27th Jan 2012 WESCOT ..FINAL NOTICE ..latest enquiries have now confirmed you are resident at address..unless contact within 10 days further collections activity will be taken ..may include legal action..door step collections visit
31st Jan 2012 sent the Sold in Dispute Letter cheers I2D
16th Feb 2012 WESCOT - have contacted MINT and have been advised they complied with request on 30/06/11 - WESCOT believe dispute to be resolved and full balance or agreed monthly installments are required.....blah..14 days to contact them if we still believe valid dispute else will pass to recovery team.
09 March 2012 NELSON GUEST SOLICITORS on behalf of wet cloths!!..unless full payment or repayment plan in 10 days, further recovery action WILL be taken.
19 March 2012 WESCOT Previously advised considering doorstep collection visit...instructions will now be provided to our agent to make an appointment with us to visit home address to agree how we will repay debt...to avoid please call IMMEDIATELY ignoring til they appear on our doorstep and will deal with them if they do!!

29th March 2012 Credit Security Limited instructed by WETCLOTHS to recover debt. Unless valid reason for non payment settlement required in 7 days. ignoring
12 April 2012 Credit security ltd Demand money immediately, failure could result in debt collector calling ignoring

19 April 2012 Credit Security Ltd - Re Wescot Credit Services - Royal Bank of Scotland..now left with one course of action but before referring for recovery by doorstep agent and in final gesture to resolve matter our clients are prepared to accept reduced sum in settlement knocked a grand off - ignoring as not paying as UE!!!
28 July 2012 letter from Mint stating that Regal Credit Consultants is now acting as their new collection agent and will contact us to discuss repayments.here we go again, i feel some "Olympic Ignoring" coming on!
13th August 2012 Regal Credit Consultants wish to discuss repayment
14th August 2012 sending Regal the "account sold in dispute" letter

17th August phone calll from Regal on answer phone "hello, hello" followed by sound of typing on a computer and hung up

Updated..guess they got letter..see what happens next :