Start of my diary

[nightwatch]

• 22nd June 2018, 11:25
• Originally posted by Strepsi View Post
  Type of Account: Sainsbury CC
  Date Commenced: 2013
  Approx Balance: £2500
  Date last paid: Approx beginning of 2016
  Are you on arrangement to pay or not paying: Not paying
  Status (Default/ in arrears/ up to date): Default
  Account Owner (DCA or Lender): Moorcroft then Wescot (I think), now with Cabot Financial
  
  
  4th October 2017
  Letter received from Sainsbury's
  
  "we are writing to notify you that Sainsburys bank has assigned all of it rights respective right title etc... to the Cabot Credit Management Group effective from the 31st August..."
  
  4th October 2017
  Letter received from Cabot confirming above.
  
  20th October 2017
  We really want to help...
  
  22nd November 2017
  We have previously explained that there are several options available and we want to help you find the most suitable solution...
  
  27 December (Second letter) 2017
  
  Your outstanding balance - potential legal action
  
  "Following our previous letter, we want to talk to you about your account but haven't heard from you...
  
  What legal action could mean
  "Our typical action would be to instruct a solicitor to issue amount due..."
  
  
  This debt started life with Moorcroft (which I cca'd), they returned postal order saying that they are no longer dealing with it. I can't remember if I then CCA'd Wescott, it has now been sold to Cabot, as mentioned.
  
  
  What would be the best course of action, it appears that they are quite keen. Should I send a CCA request or a SWID to Cabot. I am certain that this will be enforceable, mainly because of the date.
  
  Cheers
  
  I have sent info across to Niddy to take a look at, I have a feeling that this will be enforceable.

• 23rd June 2018, 09:59Originally posted by Strepsi View Post
  
  I have sent info across to Niddy to take a look at, I have a feeling that this will be enforceable.
  I have just been advised that this is unenforceable, gobsmacked to be honest!!!

• 26th June 2018, 13:20Originally posted by Strepsi View Post
  
  I have just been advised that this is unenforceable, gobsmacked to be honest!!!
  
  Which just shows that accounts opened after 2007 (your Sainsburys credit card was from 2013) can still be unenforceable in some instances
  
  Di

18th October 2018

• Received a letter this morning from Cabot Financial UK Ltd
  
  At the moment we don't have any repayments being received on your account or a commitment to a repayment plan...
  
  As a reasonable next action to recover the outstanding balance your account has been reviewed for legal action...you need to contact us within 28 days so that we can prevent this from happening.
  
  I requested SAR in July from Sainsbury's still not received information.

• 18th October 2018, 11:56
• You say Niddy said it was UE, did you receive a reply to a CCA request if so when and what was received, sorry but today I don't have time to go through all your diary to find the info,
  if you have not received your SAR I would write back to sainsburys asking why, make sure to enclose a copy of the original request

• 18th October 2018, 12:07
• Hi,
  
  I received in May of this year, I followed the correct protocol when making the request.

• 18th October 2018
• Sorry missed...what was received!?
  
  Three lots of information, - credit card statements, personal details sheet and two copies of "credit agreement regulated by the consumer credit act 1974".

ok you can wait and see what Cabot do next, if they do decide to threaten legal action you should receive a letter following new protocol which gives you 30 days to reply, it will have tick boxes for replys, DO NOT PANIC if you get one just post up on here straight away
NW x

[Strepsi]

• 22nd June 2018, 11:25
• Originally posted by Strepsi View Post
  Type of Account: Sainsbury CC
  Date Commenced: 2013
  Approx Balance: £2500
  Date last paid: Approx beginning of 2016
  Are you on arrangement to pay or not paying: Not paying
  Status (Default/ in arrears/ up to date): Default
  Account Owner (DCA or Lender): Moorcroft then Wescot (I think), now with Cabot Financial
  
  
  4th October 2017
  Letter received from Sainsbury's
  
  "we are writing to notify you that Sainsburys bank has assigned all of it rights respective right title etc... to the Cabot Credit Management Group effective from the 31st August..."
  
  4th October 2017
  Letter received from Cabot confirming above.
  
  20th October 2017
  We really want to help...
  
  22nd November 2017
  We have previously explained that there are several options available and we want to help you find the most suitable solution...
  
  27 December (Second letter) 2017
  
  Your outstanding balance - potential legal action
  
  "Following our previous letter, we want to talk to you about your account but haven't heard from you...
  
  What legal action could mean
  "Our typical action would be to instruct a solicitor to issue amount due..."
  
  
  This debt started life with Moorcroft (which I cca'd), they returned postal order saying that they are no longer dealing with it. I can't remember if I then CCA'd Wescott, it has now been sold to Cabot, as mentioned.
  
  
  What would be the best course of action, it appears that they are quite keen. Should I send a CCA request or a SWID to Cabot. I am certain that this will be enforceable, mainly because of the date.
  
  Cheers
  
  I have sent info across to Niddy to take a look at, I have a feeling that this will be enforceable.

• 23rd June 2018, 09:59Originally posted by Strepsi View Post
  
  I have sent info across to Niddy to take a look at, I have a feeling that this will be enforceable.
  I have just been advised that this is unenforceable, gobsmacked to be honest!!!

• 26th June 2018, 13:20Originally posted by Strepsi View Post
  
  I have just been advised that this is unenforceable, gobsmacked to be honest!!!
  
  Which just shows that accounts opened after 2007 (your Sainsburys credit card was from 2013) can still be unenforceable in some instances
  
  Di

18th October 2018

• Received a letter this morning from Cabot Financial UK Ltd
  
  At the moment we don't have any repayments being received on your account or a commitment to a repayment plan...
  
  As a reasonable next action to recover the outstanding balance your account has been reviewed for legal action...you need to contact us within 28 days so that we can prevent this from happening.
  
  I requested SAR in July from Sainsbury's still not received information.

• 18th October 2018, 11:56
• You say Niddy said it was UE, did you receive a reply to a CCA request if so when and what was received, sorry but today I don't have time to go through all your diary to find the info,
  if you have not received your SAR I would write back to sainsburys asking why, make sure to enclose a copy of the original request

• 18th October 2018, 12:07
• Hi,
  
  I received in May of this year, I followed the correct protocol when making the request.

• 18th October 2018
• Sorry missed...what was received!?
  
  Three lots of information, - credit card statements, personal details sheet and two copies of "credit agreement regulated by the consumer credit act 1974".

[Strepsi]

You say Niddy said it was UE, did you receive a reply to a CCA request if so when and what was received, sorry but today I don't have time to go through all your diary to find the info,
if you have not received your SAR I would write back to sainsburys asking why, make sure to enclose a copy of the original request

Sorry missed...what was received!?

Three lots of information, - credit card statements, personal details sheet and two copies of "credit agreement regulated by the consumer credit act 1974".

[Strepsi]

Hi,

I received in May of this year, I followed the correct protocol when making the request.

[nightwatch]

You say Niddy said it was UE, did you receive a reply to a CCA request if so when and what was received, sorry but today I don't have time to go through all your diary to find the info,
if you have not received your SAR I would write back to sainsburys asking why, make sure to enclose a copy of the original request

[Strepsi]

Originally posted by Strepsi View Post
Type of Account: Sainsbury CC
Date Commenced: 2013
Approx Balance: £2500
Date last paid: Approx beginning of 2016
Are you on arrangement to pay or not paying: Not paying
Status (Default/ in arrears/ up to date): Default
Account Owner (DCA or Lender): Moorcroft then Wescot (I think), now with Cabot Financial


4th October
Letter received from Sainsbury's

"we are writing to notify you that Sainsburys bank has assigned all of it rights respective right title etc... to the Cabot Credit Management Group effective from the 31st August..."

4th October
Letter received from Cabot confirming above.

20th October
We really want to help...

22nd November
We have previously explained that there are several options available and we want to help you find the most suitable solution...

27 December (Second letter)

Your outstanding balance - potential legal action

"Following our previous letter, we want to talk to you about your account but haven't heard from you...

What legal action could mean
"Our typical action would be to instruct a solicitor to issue amount due..."


This debt started life with Moorcroft (which I cca'd), they returned postal order saying that they are no longer dealing with it. I can't remember if I then CCA'd Wescott, it has now been sold to Cabot, as mentioned.


What would be the best course of action, it appears that they are quite keen. Should I send a CCA request or a SWID to Cabot. I am certain that this will be enforceable, mainly because of the date.

Cheers


I HAVE BEEN INFORMED FROM NIDDY THAT THIS IS UE

Received a letter this morning from Cabot Financial UK Ltd

At the moment we don't have any repayments being received on your account or a commitment to a repayment plan...

As a reasonable next action to recover the outstanding balance your account has been reviewed for legal action...you need to contact us within 28 days so that we can prevent this from happening.

I requested SAR in July from Sainsbury's still not received information.

[Strepsi]

• 19th April 2017, 23:00Re: Start of my diary
  
  Hsbc 1998
• Amount 1831
• Overdraft Current Account
  
  10th June 2016 HSBC
  Please be advised that your account is today being referred to Wescot Credit Services Ltd who will be contacting you within the next 14 days...
  
  15th June 2016 Wescot
  Wescot is a specialist debt collection agency...
  
  25th June 2016
  Our enquiries have confirmed you are resident...
  
  5th July 2016 40% Reduced Settlement Offer
  We have written to you on several occasions asking you to contact us...
  
  Date updated 5th May 2017
  Really don't want to be vague, but received exactly same letters, same fornats and wording other than amount and account details.
  
  From same entities HSBC, Arrow Global and Capquest.

Letter received from Capquest today

thank you for your recent correspondence.

we write to confirm your request has been forwarded and we await receipt of copy documentation from the originating creditor.

upon receipt of the relevant information, the same will be forwarded with immediate effect.

your account will be on hold pending the documentation.


*no postal order returned on this request....

[Strepsi]

• 19th April 2017, 22:48Re: Start of my diary
  
  Hsbc
• Flexi loan /05/2006
• 4800
  
  This one has always perplexed me, I have CCA'd Moorcroft but they returned my postal order as they were no longer dealing with it.
  
  15th June 2016
  Wescot is a specialist debt collection agency and we have been instructed by our client HSBC to make contact with you to discuss the outstanding balance on this account and the repayment options available based on your personal circumstances...
  
  25th June 2016
  Our enquiries have confirmed that you are resident at the address above but we have not yet had contact from you...
  
  5th July 4
• 0% Reduced Settlement Offer
  We have written to you on several occasions asking you to contact us about this account however to date we have not received a response. In an attempt to close this matter our client has agreed we can offer you a 40% discount to settle your account...

• 8th October 2018, 15:32Originally posted by Strepsi View Post
  
  I have never sent a CCA request for this as, I aren't entirely sure what it would be classed as. It was a loan for a certain amount say £5000, you had to make a minimum payment each month (which was £200), we paid it off a few times but the facility was always there, so when needed we would use again.
  
  This morning received letter from Capquest advising that they will instruct 'resolvecall' to reconnect, if we don't reply by the 20th of this month.
  
  Cheers
  it is known as a "revolving credit account", so as long as your CCA request asks for the agreement under s77-79 it is covered under that,
  
  quote
  "I hereby formally request a copy of my Consumer Credit Agreement, pursuant to s.77-79 of the Consumer Credit Act 1974 (CCA1974)"
  
  this is where Arrow make the mistake of thinking it is an overdraft so they don't send for the agreement, but try and get round it by telling you it is an overdraft so not covered by the CCA act,
  
  Pop a request for one off to Capquest, with a short line at the bottom saying you do not give permission for anyone to call at your property , nothing of a personal matter will be discussed on your door step.

13th October

• Received postal order from Arrow (Capquest), along with compliment slip advising that postal order's no longer required for CCA requests.

Letter received from Capquest today

thank you for your recent correspondence.

we write to confirm your request for your CCA has been forwarded and we await receipt of copy documentation from the originating creditor.

upon receipt of the relevant information, the same will be forwarded with immediate effect. We have returned your postal order under separate cover as there is no charge for your request.

your account will be on hold pending the documentation.

[Joanna Connolly Solicitors]

[B]Originally posted by Strepsi View Post
Type of Account: Barclaycard CC
Date Commenced: 14/11/2013
Approx Balance: £4990
Date last paid: Approx beginning of 2016

Are you on arrangement to pay or not paying: Not paying
Status (Default/ in arrears/ up to date): Default
Account Owner (DCA or Lender): Asset Link

Had a phone call from Jo Connolly (apologies if spelt surname wrong). Letting me know we have got a result to say I am thrilled (if not relieved) is an understatement.

Thanks very much Di for the initial conversation/advice and obviously Jo and rest of her team.

We're pleased you're happy with the outcome.

I'll also point out that this account was opened in 2013 not pre-2007.

And yes you did spell Joanna Connolly's name correctly

Di

[cymruambyth]

Brilliant news on court, always a great feeling of relief! Once again congratulations to Jo and her team they are all a fantastic bonus for the forum.
They can keep on sending statements of account for as long as they want. They tick just a legal box, which can be worthless if everything else hasn’t been complied with.

[Strepsi]

Originally posted by Strepsi View Post
Type of Account: Barclaycard CC
Date Commenced: 14/11/2013
Approx Balance: £4990
Date last paid: Approx beginning of 2016

Are you on arrangement to pay or not paying: Not paying
Status (Default/ in arrears/ up to date): Default
Account Owner (DCA or Lender): Asset Link

Currently being challenged in court!
Had a phone call from Jo Connolly (apologies if spelt surname wrong). Letting me know we have got a result to say I am thrilled (if not relieved) is an understatement.

Thanks very much Di for the initial conversation/advice and obviously Jo and rest of her team. Of course thanks to this forum. Still along road that needs to be travelled...


Received Statement of Account from Link.

They are asking for us to contact. (Obviously we won't be doing so).

How long will I keep receiving these for..., should they have not just written it off!!!

[Strepsi]

it is known as a "revolving credit account", so as long as your CCA request asks for the agreement under s77-79 it is covered under that,

quote
"I hereby formally request a copy of my Consumer Credit Agreement, pursuant to s.77-79 of the Consumer Credit Act 1974 (CCA1974)"

this is where Arrow make the mistake of thinking it is an overdraft so they don't send for the agreement, but try and get round it by telling you it is an overdraft so not covered by the CCA act,

Pop a request for one off to Capquest, with a short line at the bottom saying you do not give permission for anyone to call at your property , nothing of a personal matter will be discussed on your door step,

( or tell them it has been a very naughty step and is not allowed visitors)
NW

Received postal order from Arrow (Capquest), along with compliment slip advising that postal order's no longer required for CCA requests.

[Strepsi]

Type of account Barclay Card

• Date commenced 2004
• Approx balance 7000
• Date last paid 2016
• Are you on arrangement or not paying?
• Status (Defaulted)
• Account owner Hoist - Managed by Robinson Way

14th November 2016, 15:58
Re: Start of my diary

Originally posted by Strepsi View Post
Just received letter from Robinson Way relating to HPH LTD (Barclaycard) amount of £7273, account opened 2004.

Following your request, we have today asked for a copy of agreement... your account has been placed on hold temporarily pending receipt of documentation.

Will keep posted.



'Please note we have not yet received a response from the original creditor.

This note is to let you know that we are continuing to seek an update and we will let you know the response as soon as we can. Action on your account has been temporarily stopped whilst we await a resolution.

Thank you for your patience.'

File away?


11th October 2018, 11:03

Originally posted by Strepsi View Post

Update still no credit agreement!

But received letter informing me that...

to advise that Hoist Portfolio Holding Ltd (HPH) has assigned all of its respective rights, interest, benefits and entitlement in respect of the above referenced account to Hoist Finance UK Holdings 1 Ltd (HFUKH1L).

The assignment has simply taken place as part of a Hoist Finance Group restructure where ownership of your account has been transferred from one part of the Hoist Finance Group to another.





Is this a Barclaycard ? I take it it says Robinson way are the agents,
Hoist are doing some restructuring, they are just making sure they have informed you, a few of us have had them, just file it away

[nightwatch]

Intrum

Dear Mrs... (No mention of Mr),

Please find enclosed annual statement detailing all financial transactions from 1st Oct - 30st Sep...


This isn't the information that I asked for, is it?

If it in reply to a CCA request, no
it is just what it says a statement, they are supposed to send one every year

Just file it

[Strepsi]

Intrum

Dear Mrs... (No mention of Mr),

Please find enclosed annual statement detailing all financial transactions from 1st Oct - 30st Sep...


This isn't the information that I asked for, is it?