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  • #46
    Re: fwil's diary

    Moorcroft Debt Recovery is a Debt Collection Company. ... They will attempt to collect the debts before selling the debt to a third party debt collection agency (debt buyers). These debt buyers purchase debts at a percentage of the outstanding ...
    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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    • #47
      Re: fwil's diary

      Sorry, yes its obviously not been sold. So, I'm thinking I should ignore anything from Moorcroft until it gets sold?

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      • #48
        Re: fwil's diary

        If an account gets sold then you would receive notification from the seller & purchaser usually in the same envelope .
        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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        • #49
          Re: fwil's diary

          if you wish you could send a 'Sold in dispute' letter to moorcroft, even if it has not been sold to them it has been passed to them for collection ( we don't have a passed while in dispute template ) it can be a sign that you have pointed out your request has not been dealt with, also can add more time before they take it any further xx
          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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          • #50
            Re: fwil's diary

            Thanks, have finally subscribed to aad+ and had a look at the templates. I'll write to Moorcroft using bits of the 'in dispute' template with bits of the 'CCA signature requested' as explanation for the dispute. Unless anyone thinks this is a bad idea?

            I'm not sure of the worst possible outcome if I don't reply within 7 days to Moorcroft (they say they would suggest further action to OC).

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            • #51
              Re: fwil's diary

              I would just send the SWID letter as it is, let Moorcroft find out what the dispute is about. and further action could be we can't do anything pass it on

              let us know what you get back xx
              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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              • #52
                Re: fwil's diary

                DCAs always use the term "further action" to try and scare you. As NW says, it might be that they pass it on to another DCA, send it back to the OC or it could be that they'll write to you again. Moorcroft are quite easy to deal with...I've seen them off a few times.
                Let your smile change the world but don't let the world change your smile


                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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                • #53
                  Re: fwil's diary

                  Finally got an answer from Tesco regarding providing a CCA.

                  They say they're unable to provide it as the account is closed. Under the Act we only have a duty to give info only to a debtor under a running account credit agreement. We've enclosed the cheque provided with your request.

                  Hoping this is good news but not sure? Its with Moorcroft who want an update after i told them i was awaiting the CCA.

                  Thanks for any advice.

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                  • #54
                    Re: fwil's diary

                    They are muppets. A "running agreement" does not mean it's live. It means that you have a credit limit and if you pay it off it's available again.

                    Best response is none. They are default of your s.78 request.
                    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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                    • #55
                      Re: fwil's diary

                      Originally posted by Never-In-Doubt View Post
                      They are muppets. A "running agreement" does not mean it's live. It means that you have a credit limit and if you pay it off it's available again.

                      Best response is none. They are default of your s.78 request.
                      Thanks. I'd prefer to reply to Moorcroft who've given 7 days before taking further. I know I probably don't need to but would it do any harm to tell them I haven't had the CCA so it is still sold in dispute I may mention that they hadn't actually enclosed the cheque either!

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                      • #56
                        Re: fwil's diary

                        Originally posted by fwil View Post
                        Thanks. I'd prefer to reply to Moorcroft who've given 7 days before taking further. I know I probably don't need to but would it do any harm to tell them I haven't had the CCA so it is still sold in dispute I may mention that they hadn't actually enclosed the cheque either!
                        Yes it could do harm because you're potentially giving them opportunity to rectify the default. Right now they're in default of your s.78 request so you don't want to be giving them any hints to put that right.

                        Best thing to do now is give them static and wait and see how Moorcroft react.
                        "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                        The consumer is that sleeping giant.!!



                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • #57
                          Re: fwil's diary

                          Originally posted by SaltnVinegar View Post
                          Yes it could do harm because you're potentially giving them opportunity to rectify the default. Right now they're in default of your s.78 request so you don't want to be giving them any hints to put that right.

                          Best thing to do now is give them static and wait and see how Moorcroft react.
                          Thanks. Sorry, should I know what you mean by give them static? Do nothing, i guess?

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                          • #58
                            Re: fwil's diary

                            Originally posted by fwil View Post
                            Thanks. I'd prefer to reply to Moorcroft who've given 7 days before taking further. I know I probably don't need to but would it do any harm to tell them I haven't had the CCA so it is still sold in dispute I may mention that they hadn't actually enclosed the cheque either!
                            do that at your own peril.... I wouldn't.
                            I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                            If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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                            • #59
                              Re: fwil's diary

                              ok, thanks

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                              • #60
                                Re: fwil's diary

                                silence - sometimes - can be the best way forward. Replying *can* create manual intervention which means less chance of getting to SB.....

                                #justSayin
                                I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                                If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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