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  • #61
    Yes the time scales were followed and the SAR was supposed to be 2/3 weeks after the first letter to Cabot - which is this week.

    The letter from Cabot says we are still processing your request, we have contacted the original lender for the relevant information. As yet we can't provide the information.

    So as it says they have contacted Tesco -I should send the SAR anyway?

    Thank you for your help

    Comment


    • #62
      Originally posted by sezzalenny View Post
      The letter from Cabot says we are still processing your request, we have contacted the original lender for the relevant information. As yet we can't provide the information.

      So as it says they have contacted Tesco -I should send the SAR anyway?

      That's what I thought Cabot's letter would say. They're now trying to source the credit agreement from the original creditor which is why the debt is unenforceable. It may take them a while or they may never manage to find it or reconstitute it

      I wouldn't send a SAR to Tesco at this point but that can't really be decided until you reply to your other thread about the Letter Before Claim issue.

      Di

      Comment


      • #63
        Can anyone please help with the updated information below - I’m not really sure where to go from here as it’s an overdraft


        QUOTE=sezzalenny;n1368112]Re: Unenforceable Diary

        Actually I remember that I'm not supposed to upload a copy....

        The letter says....you will appreciate it is your responsibility to have funds available for the transactions you have instigated.....I can see it hasn't been credited since....letters have been sent about need to repay......I assume you quote various legislation in order to imply the charges and interest are unlawful....this is not the case
        Mention of legal proceedings in 2007 between them and office of fair trading....

        In summary the disputed charges were properly applied and the outcome of the legal proceedings confirms our position

        With these points in mind we have taken every reasonable step to contact you....please contact us to prevent it being passed to third party

        Although not the answer you were hoping for, I trust you will understand why we will not be upholding your complaint



        Letter dated - 8th June 2018 - We have sold your account to Cabot Financial UK Limited. They are now the owner of the account. They own the personal information associated with the account. It was sold on 23rd May 2018
        Cabot Uk Letter
        26.06.18
        29.07.18
        19.08.18
        15.09.18
        30.09.18 - if we dont hear from you we will appoint a solicitor

        23.10.18 - Mortimer Clark - we need to talk to you about the debt owed to Cabot Uk - contact us within 30 days or we will start court proceedings - we need to hear from you by 22nd November

        Form included - need more info/dispute debt etc - Any help or advise gratefully received :0)[/QUOTE]

        Comment


        • #64
          Hey guys, would anyone be able to have a look at this issue with my overdraft or point me in the direction of where best to look - thank you

          Comment


          • #65
            Ok.....so think its best to resend the overdraft CCA to Cabot UK and then return the solicitors letter just before the cut off date saying that I am waiting for more information. Might buy some time at least! :0)

            Comment


            • #66
              Originally posted by sezzalenny View Post
              , would anyone be able to have a look at this issue with my overdraft or point me in the direction of where best to look
              Can you signpost the full history of this debt because I can't see it on your thread. It's hard to comment without knowing the backstory.

              Di

              Comment


              • #67
                this is pretty much all I have.....

                HSBC -overdrafts - held since July 95
                2500 outstanding
                Status DMP
                Transferred to DMP 13/02/2010
                last part payment 11/06/2010
                Sent a CCA letter to them - not the overdraft letter
                23rd July 2015- letter received to say postal order returned and they need me to call to provide an upto date signature.
                19th August 2015 - Letter recieved to say they contacted payplan and if I don't contact they will pass to a debt recovery agent
                6th jan 2017 - final demand letter
                9th march 2017 - we need to speak to you about your debt letter
                29th march 2017 - we need to speak to you about your debt letter
                22nd April 2017 - we would like to offer a 30% settlement discount letter
                31st may 2017 - your account is being referred to Wescot
                4.6.17 0 Wescott letter - working on behalf of HSBC
                6.7.17 - wescott letter working on behalf of HSBC
                16.06.17 - wesvott letter - working on behalf of HSBC
                4.7.17 - wescott letter - working on behalf of HSBC
                5.12.17 - CSL Letter - wow want to work with you
                27.12.17 - CSL - we are trying to find SL
                5.1.18 - CSL letter - we are working with HSBC
                29.jan.18 - CSL - we still want to money
                16.02.18 - we will accept 1286
                CCA overdraft letter sent in May
                The response was a version of this
                ..you will appreciate it is your responsibility to have funds available for the transactions you have instigated.....I can see it hasn't been credited since....letters have been sent about need to repay......I assume you quote various legislation in order to imply the charges and interest are unlawful....this is not the case
                Mention of legal proceedings in 2007 between them and office of fair trading....

                In summary the disputed charges were properly applied and the outcome of the legal proceedings confirms our position

                With these points in mind we have taken every reasonable step to contact you....please contact us to prevent it being passed to third party

                Although not the answer you were hoping for, I trust you will understand why we will not be upholding your complaint

                Letter dated - 8th June 2018 - We have sold your account to Cabot Financial UK Limited. They are now the owner of the account. They own the personal information associated with the account. It was sold on 23rd May 2018
                Cabot Uk Letter
                26.06.18
                29.07.18
                19.08.18
                15.09.18
                30.09.18 - if we dont hear from you we will appoint a solicitor

                23.10.18 - Mortimer Clark - we need to talk to you about the debt owed to Cabot Uk - contact us within 30 days or we will start court proceedings - we need to hear from you by 22nd November - form included with the letter

                Comment


                • #68
                  Originally posted by sezzalenny View Post
                  HSBC -overdrafts - held since July 95
                  2500 outstanding
                  Status DMP
                  Transferred to DMP 13/02/2010
                  last part payment 11/06/2010
                  Sent a CCA letter to them - not the overdraft letter
                  23rd July 2015- letter received to say postal order returned and they need me to call to provide an upto date signature.

                  19th August 2015 - Letter recieved to say they contacted payplan and if I don't contact they will pass to a debt recovery agent
                  6th jan 2017 - final demand letter
                  9th march 2017 - we need to speak to you about your debt letter
                  29th march 2017 - we need to speak to you about your debt letter
                  22nd April 2017 - we would like to offer a 30% settlement discount letter
                  31st may 2017 - your account is being referred to Wescot
                  4.6.17 0 Wescott letter - working on behalf of HSBC
                  6.7.17 - wescott letter working on behalf of HSBC
                  16.06.17 - wesvott letter - working on behalf of HSBC
                  4.7.17 - wescott letter - working on behalf of HSBC
                  5.12.17 - CSL Letter - wow want to work with you
                  27.12.17 - CSL - we are trying to find SL
                  5.1.18 - CSL letter - we are working with HSBC
                  29.jan.18 - CSL - we still want to money
                  16.02.18 - we will accept 1286
                  CCA overdraft letter sent in May
                  The response was a version of this
                  ..you will appreciate it is your responsibility to have funds available for the transactions you have instigated.....

                  . . . . . Although not the answer you were hoping for, I trust you will understand why we will not be upholding your complaint

                  Letter dated - 8th June 2018 - We have sold your account to Cabot Financial UK Limited. They are now the owner of the account. They own the personal information associated with the account. It was sold on 23rd May 2018
                  Cabot Uk Letter
                  26.06.18
                  29.07.18
                  19.08.18
                  15.09.18
                  30.09.18 - if we dont hear from you we will appoint a solicitor

                  23.10.18 - Mortimer Clark - we need to talk to you about the debt owed to Cabot Uk - contact us within 30 days or we will start court proceedings - we need to hear from you by 22nd November - form included with the letter

                  Unless I've misunderstood (correct me if I have) you sent HSBC a s 77-79 CCA Request in June 2015. Their response was to ask for your signature. They didn't say the CCA Request was inappropriate since the debt was an overdraft.

                  Nearly three years later (May 2018) you sent HSBC this forum's CCA Overdraft Template Letter. HSBC appeared to have treated it as a complaint. They rejected your 'complaint' in a lengthy letter.

                  A month later they assigned your account to Cabot Financial (UK) Ltd.

                  You have not responded/replied to any letters from Cabot so unsurprisingly they have instructed Mortimer Clarke solicitors to issue legal proceedings which is why they've sent you a Letter Before Claim..

                  If I've got that scenario right then I see no harm in you sending Cabot a s 77 - 79 CCA Request since they may not know whether the debt was an overdraft, loan or credit card - at least not without contacting the original creditor (HSBC) which takes time.

                  You can then send back the LBC to Mortimer Clarke (before deadline 22nd November) ticking Box D (I dispute the debt) saying that Cabot have not complied with your CCA Request and enclose a copy of it.

                  Unless I have completely misunderstood your thread update

                  Di

                  Comment


                  • #69
                    Thanks Diane, thats pretty much it. Just to confirm - Do I send a standard CCA request or the CCA overdraft letter?

                    Comment


                    • #70
                      Diana Mayhew Just getting the 77-79 CCA letter ready and I see on the letter from Mortimer Clarke that it states the type of account was a current account. Do you think that the 77-79 CCA letter is still the best to send?

                      Thank you for looking

                      Comment

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