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  • BuzzyBee
    replied
    Re: clueless24 UE Diary

    Originally posted by Enforcer View Post
    You state 2007, are you sure of the date? Don't panic, there are loads of UE Barclaycards out there, wait for one of the team to reply to your post. Good luck!
    More to the point, when in 2007, before or after April 6th, which is when s.127(3) got repealed. There are lots of Barclaycards out there but they are all different, some were always Barclaycards, some started out as Morgan Stanley Dean Witter, others were Egg cards, etc.

    Leave a comment:


  • Enforcer
    replied
    Re: clueless24 UE Diary

    You state 2007, are you sure of the date? Don't panic, there are loads of UE Barclaycards out there, wait for one of the team to reply to your post. Good luck!

    Leave a comment:


  • Susie
    replied
    Re: clueless24 UE Diary

    not sure what to do, but I hope yout grandson gets better quickly

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Barclaycard

    Credit Card
    Commenced 2007?
    Bal £2.5k
    Last paid minimum payment made 24-2-10
    Arrangement. Ceased arrangement of £1pm in Oct 2010
    Status default
    Acc owner Barclaycard. Mercers, Moorcroft, Robinson Way, Barclays, Assigned to MKRR 28/10/11 Raven 24/4/13 MKDP, Rockwell, Hoist, Rob Way

    3-2-11 CCA request sent
    4-2-11 Delivered
    9-2-11 Received ack of request dated 8-2-11 dealing with request
    18-2-11 Received formal demand for full payment from barclaycard
    26-2-11 12 + 2 days up on the 23-2-11 no CCA recieved
    4-3-11 Received letter from moorcroft make payment within 7 days or debt collector may call or may be passed to solicitor.
    5-3-11 send account in default of CCA letter as advised
    12-3-11 Received letter from Moorcroft advising account is on hold whilst they investigate with their client, will communicate their response upon receipt
    13-4-11 Received CCA will e-mail Niddy for checking please
    14-4-11 Niddy says UE Whoo Hoo!!! send CCA Query T&C Supplied
    23-4-11 Received letter from Barclaycard in response to my letter re T&C supplied. Saying they have complied quoting section 78, 61, 82 etc, based upon this information they do not consider the account to be in dispute and will continue to pursue the debt. This they say is their final response.
    28-4-11 Niddy say's ignore and update
    20-6-11 Letter received today dated 20-6-11(Salford to Suffolk by post impressive same day delivery service) from Robinson Way Ltd DCA, pay up or else, we may advise our client to start court action if a court considers your failure to pay to be due to neglect, an order for payment may be made etc etc. this debt will not go away or be forgotten no matter how much I may like that to happen. Call now to pay or agree a payment plan.
    20-6-11 Niddy says ignore
    30-6-11 Letter received from Robinson Way Ltd NOTE...IMMEDIATE ACTION REQUIRED This is a notice about your unpaid account we have been instructed to recover, call us without delay,please tell us if you cannot pay, if you fail to pay and neglect to deal with this account we may take further action.
    7-7-11 I2D advised send letter UE CCA recieved.
    13-7-11 Letter from Rob Way immediate action required. You have not paid the sum you owe. Until it is paid your account will not be closed, but may stay registered as an unpaid debt in your name. We urge you to settle your account now and clear this up once and for all. Ring today etc etc.
    13-7-11 I2D advised ignore
    18-7-11 Letter from Rob Way. We have noted the dispute will let you know outcome. In the meantime we will stop all collection activity for this account.
    19-8-11 Letter from Rob Way advising we are still awaiting a response from the client concerned, we have reminded them that this query is outstanding. We will let you know the outcome when we receive the relevent details.
    24-9-11 Letter from Rob Way account returned to Original Creditor.
    29-10-11 Letter from Barclay Card advising that the account has been assigned and transferred to MKDP on the 18-10-11, this means that they now own the debt, please send your payment directly to them.
    9-3-12 Letter from MK Rapid Recoveries Further to our recent communication regarding transfer of ownership of your balance we have not received your offer of payment. Please call us to make payment arrangements, we will continue to contact you by phone or letter until we reach an agreement so we would advise you to contact us to resolve this matter.
    I2D send account sold in dispute
    19-3-12 Letter from MKRR. We have referred the matter to our client for further investigation. Account on hold.
    23-3-12 Letter from MKRR. You have failed to contact us to agree repayment of this debt call us immediately. Receiving incessant automated voice mails for me to contact them.
    Will send Telephone harassment template and await further correspondence.
    5-5-12 Letter from MKRR. Further to your recent communication with our Collections Department, please find enclosed a copy of your statements as requested. Contact us immediately to discuss repayment
    I2D p373 Ignore wait and see whats next.
    12-6-12 Letter from MKRR. Further to our recent communication regarding transfer of ownership of your balance, we have not received your offer of payment. We can offer an installment arrangement call us now, we will still continue to contact you by phone or letter so we would advise you to resolve this matter.
    I2D send final response UE general template
    25-6-12 Letter from MKRR. Regardless of our attempts to contact you by letter and phone we have not heard from you. Our team are able to help you settle this account call now.
    I shall ignore for now.
    28-6-12 Letter from MKDP. Further to your recent correspondence in regards to your account we have raised your concerns with barclaycard and we have received the enclosed information. As verified in the enclosed information you are liable and we will continue with our collection activities. Unfortunately we have not received a copy of the credit agreement but this will be sent to you as soon as it is received from Barclaycard. Should you remain unhappy with my response refer to the FOS.
    P400 I2D see what they do next.
    12-7-12 Letter from MKDP. Thank you for your letter account on hold whilst we investigate.
    5-11-12 Letter from MKDP Account still on hold whilst we await paperwork from Barclays

    12-1-13 Letter from MKDP. Final response enclosing statements of account and copy of signed application form. You are liable and you must pay we will continue with our collection activity. CONTACT US NOW TO AVOID etc.
    13-1-13 Niddy checked paperwork and says UE ignore for now. Application form received missing PT
    19-2-13 Letter from MKRR Further to our letter offering you help to clear this balance we have not received your offer of payment. Contact us immediately to avoid further action.
    Send missing PT & telephone harassment
    6-3-13 Letter from MKDP I write further to your request for a true copy of the credit agreement. please accept this as our final response. I enclose a copy of BC resolution letter dated 14-1-13 (first time I have seen this) BC have fulfilled their obligation under sec78 and we no longer regard your account in dispute. We will continue collection activity we are within our rights to telephone you when you refuse to enter into dialogue but can confirm that all communication will be in writing for 3 months and then reviewed. If your not happy go to the FOS
    P439 Await next move
    8-3-13 Letter from MKRR FINAL NOTICE. You have not taken up our offer of help, and as a legal requirement, we must now inform you that we are instructing our pre-legal department to review your account for further action. They may commence litigation against you which could increase the amount payable due to costs incurred in line with your agreement. we may get a court order, charging order or deduct money from your salary. Contact us immediately.
    p502 Send Account UE template
    26-3-13 Letter from MKRR FINAL DEMAND. As you have not taken up our offer of help your account is now with the pre legal department. This has left us with no option but to transfer your account to Raven Recoveries to resolve this on our behalf. This may involve applying to the courts for a CCJ, Instructing a bailiff to remove goods from your property etc etc. this is your final opportunity to avoid this happening contact us immediately to avoid this happening.
    p503 I shall ignore for now and see what comes next.
    31-3-13 Letter from MKDP Further to your recent letter (9-3-13 Account UE) You have had our final response on the 4-3-13 our complaints process has been exhausted no further correspondence will be entered into if you dont like it go to FOS.
    p513 Wait and see what comes next and may challenge later

    24-4-13 Letter from Raven Recoveries dated 19-4-13. Owing to you not having a payment arrangement with MKRR they have instructed us to collect the o/s balance from you. Full balance payable upon receipt of this letter. Failure to make contact within 7 days of this letter being issued will leave us no further options than to assess your account for alternative action to recover the balance.
    p525 I shall await the next letter.
    5-6-13 Letter from Raven. Despite numerous previous letters you have not paid the o/s balance. Payment should be made on receipt of this letter unless you can provide us with a reason for not being able to make full payment.
    No threats as yet so will wait and see what comes next.
    4-7-13 Letter from Raven Rec You leave us with no option but to pass this account to Keynes Collections for litigation consideration to resolve this on our behalf. there may be further fees and charges added.
    I shall ignore for now.

    27-9-13 Letter from Keynes NOTICE OF INTENDED LEGAL ACTION. You have failed to respond or agree a repayment plan we have been instructed by MKDP to collect the outstanding balance. This letter constitutes a formal demand and is made in accordance with the practice direction, your attention is drawn to para 4 of annex A concerning the Courts power to impose sanctions for failure to comply with the practice direction.
    Unless full payment or a plan is made within 14 days legal action may be taken without further notice. This letter contains matters of legal significance and you should therefore take independent legal advice if you are unsure as to its contents.
    Sent threat by creditor.

    23-10-14 Annual statement from MKDP

    1-12-14 Letter from MKRR Final Demand, you have failed to take up our offer of help your account is now being assessed with our pre-legal department, this could leave us with no other option than to apply to the courts for a CCJ which if successful will enable us to- instruct a bailiff or sheriff,obtain a charge on your property, deduct money from your salary, request your attendance at court for an examination of your financial means. This is your final chance contact us immediately.
    3-12-14 Sent Threat by Creditor

    19-10-15 Letter from Hoist NOA Rob Way have been appointed will be in touch.
    Wait and see what comes next also posted on Important announcement thread.

    30-10-15 Letter from Rob Way Acc remains O/S please arrange a repayment plan.
    Ignored

    19-11-15 Letter from Rob Way What are you able to pay?
    Ignored

    19-5-16 Letter from Rob Way your account is now due to be transferred to How Cohen who will consider court action.
    Ignored.

    2-6-16 Letter from How Cohen Solicitors dated 25-5-16 NOTICE OF IMPENDING LEGAL ACTION you have 10 days to make proposals on how you will pay we are instructed to issue proceedings, you will owe court fees £185.00, costs £80.00 and interest £1,143.17.
    Have received this today can someone steer me in the right direction please? I have been somewhat distracted of late as my youngest grandson is seriously ill in hospital and all my time has been taken up with looking after my family.
    I am a little worried about the time scales to reply as this will date 8 from the day of the letter. Any help as always is much appreciated.

    Leave a comment:


  • SaltnVinegar
    replied
    Re: clueless24 UE Diary

    Hi there

    All quiet on the western front? Any news?

    Best
    SnV

    Leave a comment:


  • Still Waving
    replied
    Re: clueless24 UE Diary

    I usually leave mine blank too, though one bank did return it and my letter as they wanted the P.0. made out to them.

    Sit tight and see what response you get.

    Leave a comment:


  • cymruambyth
    replied
    Re: clueless24 UE Diary

    Companies often return the £1; as long as they acknowledge your request it will go ahead. That is why I have left POs blank so that I could reuse them

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Thank you SW And nanna, The cheque was made out to D'Fax as the letter was from them. Should I have left it blank, do I need to resend?

    Leave a comment:


  • Still Waving
    replied
    Re: clueless24 UE Diary

    Ideally they should have passed the £1 payment on to the original creditor along with the CCA request, as it is they who would process the request. Was the payee left blank, or did you make it out to Dry'Fax or Arrow?

    Leave a comment:


  • nanna58
    replied
    Re: clueless24 UE Diary

    Sorry c24 don't remember seeing this before sure someone in the know will be long soon xxx

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    MBNA

    Credit Card
    Commenced 17-2-07
    Bal £12k
    Last paid 5-3-10 required monthly minimum amount
    Arrangement £1pm last paid 1-11-10
    Status Default
    Acc owner MBNA, AIC, Fredricksons, ARC, Arrow, Rossendales, Dms. R'wells, Drydenfairfax Solicitor

    3-2-11 CCA request sent
    7-2-11 Delivered
    21-2-11 CCA received
    25-2-11 E-mailed Niddy the CCA
    26-2-11 NIDDY SAY UE WHOOO HOOO!!! sent CCA query copy doc supplied
    25-3-11 Received letter from Allied International Credit they are reviewing my file with Collection & Litigation Dept to consider if further action is required. However a one off early settlement offer is available at a 50% discount on the balance o/s to be paid on or before the 31st March and neither we nor our client will pursue you further in regards to the above account.
    23-3-11 Ignore letter above
    18-6-11 Received letter today from MBNA dated 24-5-11 (I have kept the envelope) in response to my letter of the 26-2-11 as above ? copy doc supplied. Saying they have supplied a true copy under sec 78, goes on to confirm date and how account was opened tick box, on line etc. We are satisfied that the regulated credit agreement into which we entered satisfies all relevant legal and regulatory requirements. As such there is no need to seek an enforcement order in order to exercise our rights
    20-6-11 Niddy advises to ignore and update when I hear from FOS re PPI mis-sold
    24-6-11 Letter from FOS upholding claim for miss-selling of PPI. MBNA have agreed to make a proposed offer of settlement and will write within 8 weeks but will be following FOS general approach for miss-sold policy.
    8-7-11 Letter from F.O.S advising that MBNA will aim to complete the payment within the next 8 weeks
    11-7-11 Letter received from MBNA (dated 8-7-11) We are taking further action to recover your debt. Following previous correspondence, which confirmed the termination of your MBNA credit agreement, please note you are still required to repay your debt. We have decided that we will take the action of placing your debt with a DCA to collect on our behalf. We will pass all your details to Fredrickson Int.
    Letter from Fredrickson Int (dated 11-7-11) Do not ignore immediate payment required, we have been instructed by MBNA who have passed this account to us for collection of the outstanding balance. You must contact us immediately.
    11-7-11 sent Acc sold whilst in default.
    29-7-11 Received letter from Fred Int. We have referred the matter to our client and will revert to you as soon as we are in receipt of instructions. In the meantime we confirm that we have placed the account on hold.
    10-9-11 Letter re PPI reclaim advising that a cheque will be sent within next 28 days to settle claim. I bet they don't as account is in default, but it would be nice.
    Cheque arrived today, anyone need a sub?
    18-11-11 Letter from Fred Int Account on hold for 28 days to give me time to contact our client send £1 for info etc.
    17-12-11 Letter from Fred Int This debt must be paid within 7 days otherwise we will take immediate action, court fees of £190 and solicitors costs of £100 will be added to the debt. If a judgement or decree remains unsatisfied we may seek an enforcement or instruct a bailiff or sherrif officer to recover assets to discharge the o/s debt.
    12-1-12 Letter from Fred Int we have referred the matter to our client and will revert to you as soon as we are in receipt of instructions, in the meantime we confirm that we have placed the account on hold.
    24-1-12 Letters from MBNA and Arrow (notice of assignment) advising Fred Int will manage account and I should contact them asap to arrange repayment.
    4-4-12 Letter from ARC Europe Ltd. The account remains unpaid and has now been passed to us for collection. We wish to make it quite clear that unless a substantial payment is made to us within the next ten days along with a firm offer to clear the rest of the overdue balance, we will have to notify our client and seek further instructions on what action they want us to take to recover this debt. We therefore suggest that it is very much in your interest to call us immediately on receipt of this letter. DO NOT IGNORE THIS LETTER OR THE TIME LIMITS WE HAVE REFERRED TO.
    Sent Account sold in dispute.
    17-4-12 Letter from ARC. ARC is a debt collection agent acting in good faith on the instructions received from a "disclosed" principle, namely, Arrow. We are therefore authorised to write to you in connection with the above matter and have acted in accordance with our clients instructions and within current legislation and guidance. We reserve the right to produce our correspondence to any Tribunal, regulatory body or investigating authority to prove our compliance and good conduct in this matter. Our client is unaware of an outstanding dispute on this account we have referred your request for a copy of your agreement to our client, account on hold pending further instructions from our client.

    10-5-12 Letter from ARC enclosing CCA a signed copy of the agreement (not signed as did it on line but know that it's irrelevant) which shows you agreed to the T&C of the contract, we require payment on this account. We wish to make it quite clear that unless payment is made in the next 14 days we will have to notify our client that we do not have a repayment plan and in those circumstances we will obtain our clients instructions on what further action they want us to take to recover this debt. Call us immediately.
    Sent Query CCA template again

    20-5-12 Letter from Arc in response to letter of the 10-5-12, We are instructed that the documents sent to you on the 9-5-12 are in the valid form. You may want to seek independent legal advice on this matter.
    Pay the balance. Provide a full financial statement showing incoming, outgoings and a list of creditors with your token offer of payment, contact CAB, CCCS, Payplan and ND for free advice. We wish to make it quite clear that unless a payment is made to us within the next 14 days, along with a firm offer to clear the rest of the overdue balance, we will notify our client that we do not have a repayment arrangement with you and in those circumstances we will obtain our clients instructions on what further action they want us to take to recover this debt. Call us immediately.
    I2D p378 Ignore for now

    9-6-12 Letter from ARC. We refer to our previous letter and note that we have not received any or insufficient response the balance remains unpaid we are now obliged to report this to our client with regards to further action we must now take. We reserve the right to produce this letter to show compliance and good conduct. It had been our genuine intention to avoid referring the matter to our client but without your proposals we must obtain their firm instructions. Call and pay now.
    I2D p382 Send Final response general template

    13-6-12 Letter from ARC Europe. Whilst we note the comments of your letter 4-6-12 we are instructed that the documents sent to you with our letter dated 9-5-12 are in valid form, you may want to seek independent legal advice on this matter. The balance remains outstanding. We understand you received a payment of £1300.00 in response to your PPI query. We wish to make it quite clear that unless a payment is made to us within the next 10 days along with a firm offer to clear the rest of the overdue balance, we will have to notify our client and obtain instructions on what further action they want us to take. In this respect you may wish to use your PPI refund towards clearing the balance outstanding.
    I2D p386 Send one liner asking them to read letter of the 4-6-12 and enclose copy.
    21-6-12 Letter from ARC. We refer to our previous letters and that we have still not received your response. you should be aware that we have now reported this fact to our client which will allow it to consider the further action that has to be taken to recover this debt. When that action is taken, both this letter and our previous letter can be produced to prove that you were given every opportunity to enter into negotiations but you failed to accept that invitation. Call and pay now
    I2D send enough is enough template
    28-6-12 Several phone calls so have sent Telephone Harassment letter
    30-6-12 Letter from ARC. We are acting in good faith for Arrow, we have acted within current legislation we reserve the right to produce our correspondence to any tribunal, regulatory body or investigating authority to prove our compliance and good conduct in this matter. We are instructed that the documents sent are valid and the agreement is enforceable. You may want to seek independent legal advice on this matter. Balance must be paid forthwith or client will accept a repayment plan please send a list of all creditors, a full financial statement I&E etc. Please take this as our final response on the matter pay within 14 days or we will notify client and we will obtain our clients further instructions etc.
    We acknowledge your request that we do not telephone you and will comply with that request provided you send payment as requested or your tenable dispute/defense within 14 days on which we can refer to our client for further instructions.

    3-9-12 Letter from Rossendales.(dated 20-8-12)Your debt has been passed to us. We are instructed that you have ignored previous requests for payment and we intend to recover your outstanding debt immediately. Unless you pay us the debt amount within 7days or contact us immediately with your proposals recovery action will commence.
    p433 Will ignore the letter and see what they send next and send telephone harassment letter.

    14-9-12 Letter from Rossendales. You have failed to respond to our previous letter. This may result in further action being taken against you. You should be in no doubt that payment of that which you owe will be pursued and the company will utilise its expertise in the management of data. TO PREVENT THIS MATTER PROCEEDING FURTHER YOU SHOULD MAKE A PAYMENT IN FULL NOW. Phone immediately to avoid action if we do not hear from you within 7 days collection procedures will continue.
    p443 Send Account sold in dispute.

    15-9-12 Letter from R'dales in response to telephone harassment letter, the contents have been noted to file. We can confirm that the outstanding balance is in relation to MBNA the agreement was originally taken out on xx/xx/2007 whilst you were at the address of,(it lists the address I am at now and not the address I was at, at the time I took out the loan) Contact our office now to discuss repayment subsequently preventing further recovery action being taken.

    10-1-13 Letter from R'Dales Your debt has been passed to us by the above clients (Arrow) we are instructed that you have ignored previous requests for payment and we intend to recover your outstanding debt immediately. You have 7 days or recovery action will commence..
    p455 Account sold in dispute letter sent.

    19-1-13 Letter from R'Dales. Account on hold whilst we investigate.
    27-3-13 Letter from R'Dales Further to your recent request please find enclosed copy documents to support the recovery of the account.
    p509 Send missing PT

    6-4-13 Letter from R'dales account on hold whilst we investigate.
    18-4-13 Letter from R'dales. We are still investigating your complaint I will write again within the next 10 days.

    19-4-13 Letter from R'dales. We are acting on behalf of Arrow a debt purchasing company who bought your debt from Virgin Money in your name which appears to be related to the address (I'm at now). We sent you a copy of your credit agreement in Sep 2012 but enclose another copy. If you wish to discuss settlement please call our office.

    28-05-13 Letter from Debt managers (Services) Ltd. First contact from this lot, As you have been advised by our client Arrow Global (No I haven't) your overdue account has been referred to ourselves for immediate collection. All future contact and payments should be made direct to us. Balance must be paid in full today.
    Sent account sold in dispute.
    12-6-13 Letter from DMS offering a generous discount if I contact them to arrange repayment of this debt.
    I shall ignore for now.
    17-6-13 Letter from DMS Account on hold whilst we investigate your complaint.
    2-7-13 Letter from DMS Account still on hold whilst we investigate.
    30-7-13 Letter from DMS Acc on hold whilst we investigate.
    21-8-13 Letter from DMS Further to my letter dated the 30-7-13 our client has advised that you need to make your CCA request to them as they are now the legal owners of the account, please send your request direct to Arrow Global as our file on this matter is now closed.

    2-12-13 Letter from R'well We have been instructed by Arrow to contact you regarding the account, it must be paid in full within the next 10 days otherwise we will take immediate action.
    Sent Account sold in dispute.
    14-12-13 Letter from R'well We note your comments and have sought further information from our client.

    13-3-14 Letter from R'well A copy of the executed agreement and statement is enclosed we have satisfied your request to provide a copy. Having satisfied the agreement advise you that is fully enforceable, no further correspondence, mbna no longer own the account if I want further docs I must sent a fresh request to Arrow with £1 fee. I have 30 days to pay outstanding amount, collection and defaults will continue.
    Sent Missing prescribed terms
    28-3-14 Letter from R'well. We note your comments and have sort further info from our client.
    7-4-14 letter from R'well. Enclosing another copy of cca, request satisfied, no further correspondence, enforceable will continue to collect, under cca request we do not have to provide a copy of the cca, MBNA were unable to locate a copy of the signed agreement but would not have opened a credit facility without a signed agreement.
    16-5-14 Letter from R'well We note your comments that you believe the agreement is unenforceable, clients have confirmed it is enforceable. In addition arrow have also advised that they have not received an official request for docs from you under cca, only a request for a copy of your agreement. You should submit a fresh request to Arrow with £1 fee. Provide us with a repayment plan within next 30 days and return enclosed I&E form.
    14-6-14 Letter from R'well. We are here to help reduction for settlement, we need to talk please contact us.
    14-7-14 Letter from R'well We want to work with you and may be able to offer a reduced settlement, your account may be passed to Fenton Cooper.
    I shall wait and see what comes next.
    12-8-14 Letter from F'Cpr we are now dealing with this account on behalf of Arrow G please call us.
    I shall see what comes next.
    8-10-14 Letter from Arrow notification of account transfer to a new agency now with dry'fax please call them to make payments.
    I shall wait to see what comes next.

    18-10-14 Letter from Dry'Fax Solicitors. Our client is keen to agree how you will repay the balance, we will continue to contact you by telephone, if we do not hear from you within the next 7 days our client may instruct us to issue legal proceedings which could result in CCJ
    Sent SWID & Telephone Harassment (signed for on the 22-10-14)
    20-10-14 Sent CCA request

    22-10-14 Letter from Dry'Fax Solicitors. We have written to you and advised you that it is our clients intention to take legal action should acceptable proposals not be made to repay this debt. In the event if we do not hear from you by the 3-11-14 we hold instructions to issue legal proceedings with a view to obtaining a CCJ once judgement has been obtained we may.
    1) Application for an attachment of earning.(not working but they can take my DLA if they want)
    2) Application for a warrant of control, this enables a bailiff to attend the address to take goods to the value of the judgement. (YIKES !!!!!!!!!!!!)
    3) Application for a charge on your property (I do not own my home it is a Local Authority)
    No further notice will be provided and if legal proceedings are issued there will be additional costs incurred which you may be liable for. If you are unable to make immediate payment, please contact us immediately.
    Sent one liner acknowledging letter and asking them to deal with my letter of the 18-10-14

    29-10-14 Send LBA
    22-11-14 Letter from Dry'Fax We are investigating your complaint and hope to resolve within 8 weeks.
    29-11-14 Letter from Dry'fax We do not believe we have been unreasonable in in the amount of times we have called you but agree to delete my phone number from their records and only contact in writing therefore unable to record your complaint as upheld. We have made a request to our client for a copy of your CCA and account on hold whilst this is dealt with.

    15-12-14 Letter from Arrow thank you for your letter of the 20-10-14 sent to Dry Fax it has been passed to us as the assignees we acknowledge request for CCA. We will now process request with original creditor and will revert in due course. All collection activity suspended pending provision of the documentation. Your payment of £1 is returned.
    Good Evening Folks, Does anyone have any thoughts on the return of my £1 cheque is it significant in any way? Do I need to do anything,

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: clueless24 UE Diary

    Send that yes. It's been a year odd since you last sent it

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Barclaycard

    Credit Card
    Commenced 2007?
    Bal £2.5k
    Last paid minimum payment made 24-2-10
    Arrangement. Ceased arrangement of £1pm in Oct 2010
    Status default
    Acc owner Barclaycard. Mercers, Moorcroft, Robinson Way, Barclays, Assigned to MKRR 28/10/11 Raven 24/4/13 MKDP

    3-2-11 CCA request sent
    4-2-11 Delivered
    9-2-11 Received ack of request dated 8-2-11 dealing with request
    18-2-11 Received formal demand for full payment from barclaycard
    26-2-11 12 + 2 days up on the 23-2-11 no CCA recieved
    4-3-11 Received letter from moorcroft make payment within 7 days or debt collector may call or may be passed to solicitor.
    5-3-11 send account in default of CCA letter as advised
    12-3-11 Received letter from Moorcroft advising account is on hold whilst they investigate with their client, will communicate their response upon receipt
    13-4-11 Received CCA will e-mail Niddy for checking please
    14-4-11 Niddy says UE Whoo Hoo!!! send CCA Query T&C Supplied
    23-4-11 Received letter from Barclaycard in response to my letter re T&C supplied. Saying they have complied quoting section 78, 61, 82 etc, based upon this information they do not consider the account to be in dispute and will continue to pursue the debt. This they say is their final response.
    28-4-11 Niddy say's ignore and update
    20-6-11 Letter received today dated 20-6-11(Salford to Suffolk by post impressive same day delivery service) from Robinson Way Ltd DCA, pay up or else, we may advise our client to start court action if a court considers your failure to pay to be due to neglect, an order for payment may be made etc etc. this debt will not go away or be forgotten no matter how much I may like that to happen. Call now to pay or agree a payment plan.
    20-6-11 Niddy says ignore
    30-6-11 Letter received from Robinson Way Ltd NOTE...IMMEDIATE ACTION REQUIRED This is a notice about your unpaid account we have been instructed to recover, call us without delay,please tell us if you cannot pay, if you fail to pay and neglect to deal with this account we may take further action.
    7-7-11 I2D advised send letter UE CCA recieved.
    13-7-11 Letter from Rob Way immediate action required. You have not paid the sum you owe. Until it is paid your account will not be closed, but may stay registered as an unpaid debt in your name. We urge you to settle your account now and clear this up once and for all. Ring today etc etc.
    13-7-11 I2D advised ignore
    18-7-11 Letter from Rob Way. We have noted the dispute will let you know outcome. In the meantime we will stop all collection activity for this account.
    19-8-11 Letter from Rob Way advising we are still awaiting a response from the client concerned, we have reminded them that this query is outstanding. We will let you know the outcome when we receive the relevent details.
    24-9-11 Letter from Rob Way account returned to Original Creditor.
    29-10-11 Letter from Barclay Card advising that the account has been assigned and transferred to MKDP on the 18-10-11, this means that they now own the debt, please send your payment directly to them.
    9-3-12 Letter from MK Rapid Recoveries Further to our recent communication regarding transfer of ownership of your balance we have not received your offer of payment. Please call us to make payment arrangements, we will continue to contact you by phone or letter until we reach an agreement so we would advise you to contact us to resolve this matter.
    I2D send account sold in dispute
    19-3-12 Letter from MKRR. We have referred the matter to our client for further investigation. Account on hold.
    23-3-12 Letter from MKRR. You have failed to contact us to agree repayment of this debt call us immediately. Receiving incessant automated voice mails for me to contact them.
    Will send Telephone harassment template and await further correspondence.
    5-5-12 Letter from MKRR. Further to your recent communication with our Collections Department, please find enclosed a copy of your statements as requested. Contact us immediately to discuss repayment
    I2D p373 Ignore wait and see whats next.
    12-6-12 Letter from MKRR. Further to our recent communication regarding transfer of ownership of your balance, we have not received your offer of payment. We can offer an installment arrangement call us now, we will still continue to contact you by phone or letter so we would advise you to resolve this matter.
    I2D send final response UE general template
    25-6-12 Letter from MKRR. Regardless of our attempts to contact you by letter and phone we have not heard from you. Our team are able to help you settle this account call now.
    I shall ignore for now.
    28-6-12 Letter from MKDP. Further to your recent correspondence in regards to your account we have raised your concerns with barclaycard and we have received the enclosed information. As verified in the enclosed information you are liable and we will continue with our collection activities. Unfortunately we have not received a copy of the credit agreement but this will be sent to you as soon as it is received from Barclaycard. Should you remain unhappy with my response refer to the FOS.
    P400 I2D see what they do next.
    12-7-12 Letter from MKDP. Thank you for your letter account on hold whilst we investigate.
    5-11-12 Letter from MKDP Account still on hold whilst we await paperwork from Barclays

    12-1-13 Letter from MKDP. Final response enclosing statements of account and copy of signed application form. You are liable and you must pay we will continue with our collection activity. CONTACT US NOW TO AVOID etc.
    13-1-13 Niddy checked paperwork and says UE ignore for now. Application form received missing PT
    19-2-13 Letter from MKRR Further to our letter offering you help to clear this balance we have not received your offer of payment. Contact us immediately to avoid further action.
    Send missing PT & telephone harassment
    6-3-13 Letter from MKDP I write further to your request for a true copy of the credit agreement. please accept this as our final response. I enclose a copy of BC resolution letter dated 14-1-13 (first time I have seen this) BC have fulfilled their obligation under sec78 and we no longer regard your account in dispute. We will continue collection activity we are within our rights to telephone you when you refuse to enter into dialogue but can confirm that all communication will be in writing for 3 months and then reviewed. If your not happy go to the FOS
    P439 Await next move
    8-3-13 Letter from MKRR FINAL NOTICE. You have not taken up our offer of help, and as a legal requirement, we must now inform you that we are instructing our pre-legal department to review your account for further action. They may commence litigation against you which could increase the amount payable due to costs incurred in line with your agreement. we may get a court order, charging order or deduct money from your salary. Contact us immediately.
    p502 Send Account UE template
    26-3-13 Letter from MKRR FINAL DEMAND. As you have not taken up our offer of help your account is now with the pre legal department. This has left us with no option but to transfer your account to Raven Recoveries to resolve this on our behalf. This may involve applying to the courts for a CCJ, Instructing a bailiff to remove goods from your property etc etc. this is your final opportunity to avoid this happening contact us immediately to avoid this happening.
    p503 I shall ignore for now and see what comes next.
    31-3-13 Letter from MKDP Further to your recent letter (9-3-13 Account UE) You have had our final response on the 4-3-13 our complaints process has been exhausted no further correspondence will be entered into if you dont like it go to FOS.
    p513 Wait and see what comes next and may challenge later

    24-4-13 Letter from Raven Recoveries dated 19-4-13. Owing to you not having a payment arrangement with MKRR they have instructed us to collect the o/s balance from you. Full balance payable upon receipt of this letter. Failure to make contact within 7 days of this letter being issued will leave us no further options than to assess your account for alternative action to recover the balance.
    p525 I shall await the next letter.
    5-6-13 Letter from Raven. Despite numerous previous letters you have not paid the o/s balance. Payment should be made on receipt of this letter unless you can provide us with a reason for not being able to make full payment.
    No threats as yet so will wait and see what comes next.
    4-7-13 Letter from Raven Rec You leave us with no option but to pass this account to Keynes Collections for litigation consideration to resolve this on our behalf. there may be further fees and charges added.
    I shall ignore for now.

    27-9-13 Letter from Keynes NOTICE OF INTENDED LEGAL ACTION. You have failed to respond or agree a repayment plan we have been instructed by MKDP to collect the outstanding balance. This letter constitutes a formal demand and is made in accordance with the practice direction, your attention is drawn to para 4 of annex A concerning the Courts power to impose sanctions for failure to comply with the practice direction.
    Unless full payment or a plan is made within 14 days legal action may be taken without further notice. This letter contains matters of legal significance and you should therefore take independent legal advice if you are unsure as to its contents.
    Sent threat by creditor.

    23-10-14 Annual statement from MKDP

    1-12-14 Letter from MKRR Final Demand, you have failed to take up our offer of help your account is now being assessed with our pre-legal department, this could leave us with no other option than to apply to the courts for a CCJ which if successful will enable us to- instruct a bailiff or sheriff,obtain a charge on your property, deduct money from your salary, request your attendance at court for an examination of your financial means. This is your final chance contact us immediately.
    I was thinking that I should resend Threat by creditor (previously sent 30-9-13) does anyone have any thoughts please?

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  • Deepie
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Only received the letter today and have till the 20th to reply, Can someone help with this one please?

    ​Just edit the 1st paragraph

    Leave a comment:


  • clueless24
    replied
    Re: clueless24 UE Diary

    Originally posted by clueless24 View Post
    Lloyds TSB

    Credit Card
    Commenced approx 2006
    Approx balance £8k
    Date last paid in full 1-3-10 (token £1 03/10 until 09/2010)
    Arrangement £1 per month ceased 09/2010
    Status Default
    Owner Lloyds TSB


    3-2-11 Sent CCA request
    4-2-11 Delivered
    18-2-11 Recieved CCA
    24-2-11 E-mailed Niddy the CCA
    26-2-11 NIDDY SAYS UE WHOOO HOO!!!! Have sent CCA query copy doc supplied letter

    12-3-11 Recieved response from LTSB have recieved my complaint and have sent it to Brighton Card Customer relations dept, may take 4 weeks to respond..

    9-4-11 Letter from SCM Solicitors I am required to pay balance in full within 7 days from the date of the letter (6-4-11) to avoid court proceedings being issued against me. Call them to arrange amicable agreement to pay off debt without the need to instigate etc etc.
    10-4-11 Send Threat by lender/DCA to commence litigation letter, will send special delivery as advised

    12-5-11 Received letter from SCM enclosing another CCA with some additional paperwork. In response to my letter of the 10-4-11 as above Will e-mail Niddy for advise
    16-5-11 Niddy advises sending Enough is Enough letter

    30-5-11 Recieved response from SCM Solicitors to enough is enough template. Say's please find enclosed a re-constituted credit agreement together with 2 amendments to the T&C. Please forward your repayment proposals to this office for consideration.
    20-6-11 Niddy says in breach ignore for time being

    22-7-11 Letter from Rob Way. Our client has authorised us to recover the full amount you owe, please pay the full amount you owe without delay or call us directly to agree an affordable payment plan. We may advise our client to start court action etc.
    Ignore for now

    1-8-11 Letter recieved today dated 1-8-11 from Rob Way. SECURITY TELEMESSAGE Recent actions on your account are giving cause for concern please contact us immediately. Please do not delay
    I2D ignore for now

    12-8-11 Letter received from Rob Way IMMEDIATE ACTION REQUIRED This is notice about your unpaid account which our client has instructed us to recover.ACT NOW call us without delay, if you fail to pay and neglect to deal with this account further action may be taken.
    13-8-11 Niddy says send Final Responce UE

    10-9-11 Letter from LTSB advising they have have complied with CCA and will not correspond further regarding the provision of copy agreements. We have enclosed with this letter a copy of the reconstituted version of your executed agreement and a signed statement of your account. We have satified under section 78 etc. There is no requirment under the CCA to provide you with a copy of the original signed agreement, but not withstanding that fact enclosed a copy of the front page of the original agreement proving your signature the PT would have been validly incorporated into the agreement on the reverse of the enclosed sheet or a seperate sheet. Goes on to quote Ray Watson and debt is enforceable pay up.
    10-9-11 I2D says ignore for now.

    19-9-11 Letter from Rob Way.
    We refer to your recent letter in which you claim this account is not enforceable. We are satisfied that the documentation provided is sufficient to demonstarate liability and we will not enter into repetetive correspondence regarding this.
    Your data will continue to be processed in line with the principles of the DPA 1998 and the account will continue to be reported to CRA's where appropriate. If you neglect to make payment to us, further action may be taken against you.We require your payment proposals within 14 days.
    19-9-11 Niddy says ignore for now

    29-9-11 Letter from Rob Way immediate action required, until it is paid your account will not be closed but may stay registered as an unpaid debt in your name. We urge you to settle your account now and clear this up once and for all. Ring us today.
    I2D ignore for now

    12-10-11 2 letters today 1 from Rob Way dated 10/10/11 IMMEDIATE ACTION REQUIRED NOTICE OF INTENDED LEGAL ACTION. Your account is still unpaid in spite of previous letters and calls and may now be passed to our solicitor for legal action to be taken. You have 10 days to pay.
    1 letter from Lloyds TSB dated 7-10-11 If you do not pay off the full amount outstanding we will allocate your payment to the outstanding balance in specific order. Since no interest or charges are being applied to your account, your payment will be used to pay off your outstanding balance. it lists 2 payments £1.00 on the 15-10-10 & £4.00 on the 9-11-10. I was going into hospital and paid £4 for the next 4 months. I had an arrangement of £1pm (ceased payments in Nov 2010) Goes on to say if I have a problem with my aggrement please try to settle it with them first.
    12-10-11 I2D says ignore the one from Lloyds send Threat by creditor to commence litigation to Rob Way.

    24-10-11 Letter from Rob Way We refer to your letter in which I claim this account is UE, they are satisfied they have provided docs to demonstrate liability and will not enter into repetitive correspondence. We require your payment proposals within 14 days or else!!!!
    P277 Swanfan says ignore for now.

    12-11-11 Letter from Horwich Farrelly we may advise our client to commence court action against you as a result of your failure to settle this account. Even at this late stage you can avoid court action by making a payment to us or by making a proposal that you can afford.
    If I wish to make a proposal please set out a simple statement of your means and any circumstances you wish us to consider. Any queries please call us or our client Robinson Way.
    P290 I2D ignore for now

    9-12-11 Letter from Credit Security Ltd, Debt Enforcement Office, The Old Courthouse, Whitchurch. We have been instructed by our client to recover the o/s debt. Unless there is a valid reason for non payment settlement is required within 7 days.
    Garlock. send account sold in dispute

    24-12-11 Letter from Credit Security Ltd. We acknowledge receipt of your template letter dated the 9/12/11 and would advise you that sending one letter dated 6/12/11 does not amount to continual harassment. In order that we may request a copy Credit Agreement we would appreciate receiving a payment for the sum of £1 payable to LTSB. When repling will you kindly provide full details of your dispute and reason for non payment in order that this matter be resolved without further delay.
    Niddy. ignore for now

    20-6-12 (p389) Letter from Lloyds. As we haven't been able to agree a suitable repayment plan we've transfered your Lloyds TSB debt to debt collection agency MOORCROFT group plc. We've instructed Moorcroft to arrange collection of the outstanding amount. please call Moorcroft now to pay.
    I2D p390 agrees with my thinking and will ignore for now

    25-6-12 Letter from Moorcroft. It is a legal requirement to send a notice of intended litigation before legal proceedings in the county court are issued. We believe that this letter fulfils this requirment even if it is not actually read by you.Payment should be submitted in full within 7 days or contact made with this office immediately. Both our client and we do not wish to take this action but if agreement cannot be reached by the 27/6/12 a claim may be issued by solicitors instructed to act on behalf of our client without further notice. We would draw to your attention that if judgement and an order for repayment in full is obtained and remains unpaid, a range of court enforcement options are available to our client and an application for one of these may be considered. Call us today.
    p396 Send Threat by creditor to commence actions
    27-6-12 Sent Telephone Harrassment letter to Moorcroft

    3-7-12 Letter from Moorcroft. Account on hold whilst they refer to their client

    6-7-12 Letter from Moorcroft Compliance Department. Quite a long and what would seem quite a personalised letter regarding the two letters I sent as above on the 25-6 & 27-6-12. First part asks me to prove that I have asked them not to contact me by phone. Second part confirms that account is on hold and even if they havn't complied with the CCA doesnt mean I don't owe it and refer me to a recent OFT press release 'Consumers warned on 'unenforcable debt' claims'. Then quotes S77,78,79 of the CCA1974.
    With the above in mind we would ask that you provide specific details of any reason why you believe you are not liable for this debt. Account will remain on hold and this will remain the position to allow you the opportunity to respond to this letter, our request for specific information regarding your liability and for us to revert back to you with our clients response. If not happy FOS leaflet enclosed.
    p407 I2D send Final response UE CCA received.
    12-7-12 Letter from Lloyds TSB in response to letter sent 25-6-12 to Moorcroft. Sorry you had to complain, We have provided you with a copy that complies with the requirements of the CCA 1974 and the Consumer credit (cancellation notice and copies of documents) regulations 1983, SI 1983/1557 (the regulations). We do not have to produce an actual copy of the document signed the purpose is to allow debtors access to their terms and conditions of their CA and providing the debtor with a true copy of the t&c of the agreement we have complied with s78, blah, blah, blah. Turning to your allegations of harassment it is the banks obligation as a responsible lender to advise customers as soon as reasonable that they are in arrears. The bank will give no undertaking not to contact you to ask for payment particularly as your alleged dispute is unfounded. Then quotes Carey. This is our final response you can now go to the FOS.
    2-8-12 Letter from Moorcroft account on hold whilst we refer to our client.

    1-9-12 Letter from Moorcroft. Our client has instructed us to continue to assist in the recovery of this account. Not aware of any dispute, TSB have complied with CCA enclosed a copy of TSB response from 9-7-12. Set up a payment arrangement asap, I&E forms enclosed, Should you believe you are not liable for this account please provide us with specific reasons without this we can't help you and account becomes live again. Account on hold for 14 days till I respond.
    p432 I shall ignore for now


    22-9-12 Letter from Moorcroft. You have not responded to our previous correspondence you now have 28 days to respond if you do not we shall close our file and return the account to Lloyds

    5-11-12 Letter from Lloyds we are changing how we pay things (if you have any ppi we will pay it to your account to clear debt first)

    3-1-13 Text from IQor asking me to contact them urgently on an important business matter. Ignored

    9-1-13 Letter from LTSB we have transferred your account to a DCA IQor to arrange collection of the outstanding amount. Contact them asap to arrange repayment. I shall ignore for now and await contact from Iqor.

    11-1-13 Letter from IQor. Your debt has been passed to us for collection. Resolve immediately or we may commence legal action in the county court. We may also instruct a doorstep collector to visit your home.
    p459 Account sold in dispute letter sent.

    23-1-13 Letter from Iqor. Further to your request under the CCA 1974 sec77/78 for a copy of your original agreement we note that we have not recieved the £1 fee and for that reason we have not progressed your request further. Should you wish to continue with this request, please forward us the prescribed fee of £1 and your request in writing.
    p478 Sent letter saying read my last letter I don't need to send £1.

    30-3-13 Letter from LTSB We have recieved a copy of correspondence you have sent to IQOR regarding the account.I have not seen the documentation that has passed between you it is clear they believe you feel the account is in dispute/UE. We have complied on 16-2-2011 and final response issued on 9-7-2012. We believe this debt is enforcable and will continue to contact you about repayments using collection agents please speak to them to arrange repayment. We will not respond to you directly again.
    p515 Wait and see what comes next

    18-4-13 Constant phone calls day and night from Iqor, will send telephone harassment letter.
    Letter from Iqor It is critical that you ring us immediately as we may be able to offer you a substantial discount if you settle your account now. To avoid any further action we urge you to act now.

    10-5-13 Letter from GBP Solicitors, we have been contacted by Iqor in relation to monies owed to Ltsb, if full payment, or your proposals for payment are not received by Iqor within 10 days from the date of this letter (6-5-13) it is likely that we will be instructed to commence legal proceedings against you. Any legal action will include a claim for legal costs and interest that may accrue.
    Please note we are instructed NOT to enter into correspondence with you at this stage but to refer the matter to our client Iqor. Please contact them directly to avoid the necessity of such action.
    p530 I shall ignore for now.
    24-5-13 Letter from GPB Solicitors (dated 21-5-13). You have failed to make payment and we have been instructed to recover the sum. Full payment within 10 days otherwise a county court claim may be issued without further warning. The total amount will increase by £190. You must contact us now (They told me I couldn't contact them in the letter of the 10-5-13) If you fail to respond to this letter and we do obtain a judgement against you it will impair your credit file may lead to further enforcement action, you may have your belongings seized or an attachment of earnings etc.
    p531 Threat by creditor sent
    5-6-13 Letter from iqor we have referred to our client and be in touch.
    28-2-14 Letter from Lloyds Annual Statement
    21-7-14 Letter from Lloyds Your account has been assigned to Cabot.
    Will wait and see what comes next.
    24-9-14 Letter from Cabot Please call us so that we can help you to make payment arrangements.
    I
    will wait to see what comes next.
    11-11-14 Letter from Cabot as we have not heard from you we are referring your account to Marlin FS they will want to speak to you within the next 7 days review your situation and find a solution. Also enclosed in the same envelope a letter from Marlin FS saying they have been instructed by Cabot in the recovery of my account, I need to call them and agree repayment.
    Will wait to see what comes next and update as urgent.

    17-11-14 Letter from Marlin IMPORTANT NOTICE Your creditor has confirmed that there is no reasonable repayment plan and the above debt remains outstanding. We are now in the process of advising our client to take Litigation against you. Currently it is our intention to instruct a solicitor to issue court proceedings against you to seek a CCJ. I will be allowed to submit defence etc. Please contact us immediately, if a plan is not reached within 7 days of the date of this letter (13-11-14) we will advise your creditor to proceed with the above course of action.

    Only received the letter today and have till the 20th to reply, Can someone help with this one please?

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