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  • Slickfm
    replied
    Re: JASSASBLUE - UE Diary

    Welcome and good luck

    Leave a comment:


  • Enforcer
    replied
    Re: JASSASBLUE - UE Diary

    Well done. You see, you thought that you were in debt for a large amount. Hopefully you will soon realise that you do not owe this money!

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: JASSASBLUE - UE Diary

    Originally posted by jassasblue View Post
    Thank you, that does read better. Sorry I did read 1 per post but wasn't quite sure how to split them up.
    By writing one entry then submit it. Write another and submit that (reply to thread) etc etc

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: JASSASBLUE - UE Diary

    Good looking diary. Well done

    Leave a comment:


  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Thank you, that does read better. Sorry I did read 1 per post but wasn't quite sure how to split them up.

    Leave a comment:


  • IF
    replied
    Re: JASSASBLUE - UE Diary

    Hi jassablue, Hope you don't mind, I've split your 1st post, a separate post for each of your accounts so it's easier for Niddy to reply and help

    Leave a comment:


  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Thanks Mrs D, I've spent the last few days reading up on here with many more to come, I figure it's a long journey ahead, but one I'm prepared for. Onwards and upwards

    Leave a comment:


  • MrsD
    replied
    Re: JASSASBLUE - UE Diary

    what nonsense Stepchange blather on, no way can they stop your DMP because you are challenging the validity of your agreements.

    however, you've made a good decision, we'll help and you should have a read at some of the older diaries, and see how it all can go

    welcome and well done

    Leave a comment:


  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Account Owner Studio Catalogue

    Type of account Catalogue
    Date commenced 21/09/2004
    Approx balance £1299.59
    Date last paid DMP 25/12/2013
    Are you on arrangement or not paying DMP
    Status Default on credit file 25/05/14


    NOW SB - December 2019

    Letter Sent
    Letter Received

    03/01/14 CCA Letter Sent
    15/01/14 Reconstituted agreement and statement of account received,
    15/01/14 Email to Niddy for advice (signature electronic and definitely not mine!)

    Niddy's reply:
    It's unenforceable. Stop paying and send them the Missing PT's letter.

    Template to send back -> http://www.all-about-debt.co.uk/old/index.php/template-letters/unenforceability/s2-receiving-letters/118-cca-query-missing-prescribed-terms

    Now even though we know it's a fraudulent copy, at this stage we don't tell them. So obviously that's why we're sending the missing PT's template so as not to give away your ace card ie they sent a fake recon and faked your signature (fraud).

    They won't win if they took you to court, put it that way

    16/01/14 PT Letter sent
    25/01/14 Reply from Studio, clever nonsense and asking for payment, emailed to Niddy to be sure UE, ignore was the reply - cheers pal!

    08/02/14
    Letter received - thanking me for my £1 payment 9th January (this was for my CCA request and they've applied it to my account!). Letter states they are to reapply interest and charges to my account as I haven't paid. For every letter they will make a charge

    10/02/14 Copy of CCA letter issued and one liner asking to remove £1 as a payment off my account

    19/02/14 2 Letters from Studio - 1 stating £12 default charge added for non payment and the other contains this: 'As confirmed in a recent court case (Carey v HSBC 2009) Section 78 of the CCA 1974 requires creditors to provide a reconstituted copy of the credit agreement. It further states that of a copy of the original agreement is not required to be provided'. Then later 'We would remind you that the original credit agreement was sent with your order when the account was opened in September 2004. Our customers are asked to sign both copies, returning one copy and to keep their copy in a safe place should they decide to choose repayment by credit terms instead of full payment. By taking advantage of paying the minimum payment every 28 days you are as such subject to the terms and conditions as stated within the credit agreement' and so it goes on....

    07/03/14 Letter sent Creditor Refusal to accept UE status

    13/03/14 Letter from Studio refusing to accept UE, chasing for payment
    20/03/14 3 letters received today, 1 x default notice from DCS (Debt Collection & Security), 1 x notice of arrears with lots of extra charges, 1 x statement -
    all ignored
    17/04/14 Letter from DCS, transfer to Moorcroft Debt Collection, more charges added - ignored until they contact
    10/05/14 Letter from Akinika Debt Recovery, threatening, CCJ, Home Visit etc
    21/05/14 Letter from Akinika Debt Recovery offering a substantial discount on my balance, must call now - ignored as sent the below letter

    24/05/14 Letter sent to Akinika (Niddy special) as below
    I write with reference to your letter dated 7 May 2014 and note the content within.

    Last I heard Studio sold this to Moorcroft Debt Collection on 17th April; yet here you are trying to act all high and mighty less than only two weeks later? Tell you what, being Studio have instructed you to collect on this account you can be the ones who try again, by first sending a copy of the assignment notice from Studio giving you authority to deal with this matter because I was told only a couple of weeks ago that Moorcroft would be managing this account.

    On a separate matter, your threats are totally unlawful and quite misleading as is the use of bold highlighted font, with the intention to scare. As a result of your quite unlawful tactics to scare a debtor, I feel I am left with no alternative but to report you to the Financial Conduct Authority because under the new FCA Consumer Credit Sourcebook regulations it is clear your behaviour and use of language in this one letter breaches no less than 11 separate elements of CONC. That in my view is pretty severe and I hope the FCA punish you accordingly.I write with reference to your letter dated 7 May 2014 and note the content within.

    Last I heard Studio sold this to Moorcroft Debt Collection on 17th April; yet here you are trying to act all high and mighty less than only two weeks later? Tell you what, being Studio have instructed you to collect on this account you can be the ones who try again, by first sending a copy of the assignment notice from Studio giving you authority to deal with this matter because I was told only a couple of weeks ago that Moorcroft would be managing this account.

    On a separate matter, your threats are totally unlawful and quite misleading as is the use of bold highlighted font, with the intention to scare. As a result of your quite unlawful tactics to scare a debtor, I feel I am left with no alternative but to report you to the Financial Conduct Authority because under the new FCA Consumer Credit Sourcebook regulations it is clear your behaviour and use of language in this one letter breaches no less than 11 separate elements of CONC. That in my view is pretty severe and I hope the FCA punish you accordingly.

    05/06/14 Letter from Akinika acknowledging my complaint, account on hold while they investigate!
    11/07/14 Letter from Akinika, they reject my letter of complaint, they can't comment about Moorcroft but confirm Studio instruct them to deal with this undisputed debt. 'Undisputed' ?? They can't produce my credit agreement, do I need to reply, they've sent an income / expenditure form before further action! - ignored
    08/11/14 Letter from Wescot asking for payment - ignored
    18/11/14 Letter from Wescot saying they've done address checks etc again requesting payment - ignored
    28/11/14 Letter from Wescot offering 50% settlement offer of £671.80 - ignored
    14/12/14 Letter from Wescott offering instalment plan - ignored
    29/12/14 SWID sent to Wescot
    15/01/15 - Letter from Wescot acknowledging SWID, they are to contact Studio - account on hold
    09/02/15 Letter from Wescot, Studio have contacted them stating I was told in March 2014 they are no longer discussing this account with me as they have provided my Agreement (they fail tell Wescot they have forged a signature that isn't mine!!). Wescot state there is no dispute and collection to resume
    23/01/15 Final UE General template sent
    03/03/16 Letter from Lowell Portfolio - they have bought the debt and requesting payment
    07/03/16 SWID sent to Lowell
    31/03/16 Letter from Lowell acknowledging SWID, they have contacted Express Gifts - account on hold
    11/06/16 -
    3 x letters received from Lowells today, 1 x copy of agreement following CCA request, 1 x requesting payment as they've complied with my request and the 3rd see below!!:

    We purchased this account in good faith and were not aware of any outstanding disputes. We consider the best way to resolve this matter is to write off the outstanding balance, close the account and remove the default from my credit file.
    Last edited by jassasblue; 22 December 2019, 17:30.

    Leave a comment:


  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Account Owner Argos

    Type of account Store Card
    Date commenced 16/11/2004
    Approx balance £1590.23
    Date last paid DMP 16/12/2013
    Are you on arrangement or not paying DMP
    Status Default on credit file 06/04/14 UPDATE Removed April 2020 due to age

    NOW SB - April 2020

    Letter Sent
    Letter Received

    03/01/14 CCA Letter Sent
    20/01/14
    No response yet
    29/01/14 Agreement received (21 pages of small print) emailed to Niddy

    Niddy says ignore

    03/02/14 Missing PT's template sent
    14/02/14 Letter received from Argos - Unfortunately we are unable to locate the signed copy of your agreement. We make no admissions whether or not the agreement was actually signed by yourself and reserve the right to undertake a more thorough search should it become necessary for us to enforce the agreement in court. We accept that unless we are able to locate the signed agreement or otherwise prove that it was signed by you it is unenforceable against you.

    Finally after 6 years it looks like I'll get a default, this letter is very safe

    25/02/14 Default notice received from Argos and notification saying DCA to be assigned. Argos never stopped the interest during my DMP, in fact I owe more now after 5 years of DMP than when I started!!!!

    26/03/14 Letter from FRS Financial Recovery Services Letter, Pre Litigation Warning,
    29/03/14 SWID sent
    03/04/14 Letter from FRS - Notice of Intended Recovery, threatening they may refer for a home visit or legal action to obtain a CCJ - I think this has crossed with the SWID letter so ignored
    01/05/14 Letter from FRS - they are delighted to offer me a settlement opportunity of minus 20% - ignored!
    12/05/14 Letter from FRS - asking me to call to make payment - ignored!

    24/05/14 Letter from Moorcroft Debt Recovery they are now collecting the balance, request I ring to make arrangement to pay.
    03/06/14 Letter from Argos responding to my SWID 29/3/14 - They confirm that they are unable to locate my credit agreement as they have previously notified me. However they do not accept that the agreement is unenforceable and they have sent me a statement, they are to continue with Debt Collection activities. Good luck with that then Argos!
    12/06/14 Letter from Moorcroft, chasing payment and notifying me that they intend to arrange a doorstep recovery visit, consider legal action and adverse entry on my credit file - ignored
    25/06/14 Letter from Moorcroft - monthly instalment offer -
    ignored
    11/07/14 Letter from Moorcroft - Commencement of legal action by external solicitors
    15/07/14 Letter sent to Moorcroft Template Threat Received - Standard Threat-o-Gram sent
    06/08/14 Letter from Moorcroft - requesting payment or threat of further debt recovery action - ignored
    06/08/14 Letter sent to Moorcroft - SWID
    17/08/14 Letter from Moorcroft - Account on hold until they contact Argos
    04/09/14 Letter from Moorcroft - Argos confirm they wrote to me 12/02/14, 26/04/14, 30/05/14, Argos advise the balance is now payable to Moorcroft. What they fail to mention is they can't find my credit agreement!!!!
    22/09/14 Template confirming no CCA & copy of letter from Argos sent to Moorcroft
    02/10/14 Letter from Moorcroft, account returned to Argos, they are no longer dealing.
    27/10/16 Letter from Moorcroft - they are acting as a collection agent for Argos - ignored
    12/11/16 Letter from Moorcroft -
    threatening further action if I don't respond either a home visit, legal action by Solicitors or an adverse entry on by credit file (hmm there's already a default showing from 2014!) - ignored
    10/12/16 Letter from Moorcroft, threatening further action if I don't respond by 13/12/16
    13/12/16 Letter sent with a copy of the letter I sent on 22/09/14
    28/12/16 Letter received from Moorcroft, account closed on their system, it is in the process of being returned to Argos following my letter 13/12/16 - result!

    19/01/17 Letter from Fredrickson, Argos instructed them to contact me regarding payment of the account, all communication to be sent to them, request to contact for payment and balance increased now £1726.35
    10/02/17 Letter from Fredrickson, requesting payment or further action
    11/02/17 SWID sent to Fredrickson
    24/02/17 Letter from Fredrickson, account on hold, information requested from Argos
    15/03/17 Letter from Fredrickson account still on hold while Argos investigate
    21/03/17
    Letter received from Argos, they are requesting a £1.00 fee for the CCA, do I send this? I sent a SWID to Fredrickson. - ignored as per advice
    09/04/17 Letter from Fredrickson, account on hold while Argos dealing, I haven't sent the £1 for CCA as I did this in 2014
    07/05/19 Letter from Argos Card, they have sold the debt to Arrow Global Limited on 27/02/19, also in the same envelope letter from Arrow Capquest stating the balance is now due to them and requesting payment - ignored

    19/09/19 Letter from Capquest, They are instructing Resolvecall to visit my property if I do not contact before 02/10/19 - ignored
    13/10/19 Letter from Resolvecall acting on behalf of Capquest, they are sending a representative to my property - ignored
    31/01/20 - Yearly statement received from Arrow Global - ignored
    Last edited by jassasblue; 4 April 2020, 12:48.

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  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Account Owner Moorcroft Debt Recovery, previously Citi Cards

    Type of account
    Credit Card
    Date commenced Unknown poss 95 - 96
    Approx balance £1476.34
    Date last paid DMP 13/12/2013
    Are you on arrangement or not paying DMP
    Status Dropped off Credit File

    NOW SB - December 2019

    Letter Sent
    Letter Received

    03/01/14 CCA Letter Sent
    13/01/14 Letter received from Moorcroft saying contact Citi Financial for CCA
    16/01/14 CCA Letter sent to Citi Financial
    01/02/14 Letter Received from Citi Cards
    unfortunately we are no longer able to assist you as your card account has been sold to third party organisation. All information requests (other than data subject information requests under the Data Protection Act 1998) must be requested directly from the third party organisation who purchased your account. They haven't returned my PO either !!
    03/02/14 2nd CCA Letter sent to Moorcroft with copy of Citi Cards Letter
    13/02/14 Letter received from Moorcroft - Account in dispute, they are to contact OC, advised I suspend payment and await further outcome.
    07/03/14 Letter from Moorcroft, failed to pay arrangement, doorstep visit arranged.
    01/10/15 Annual Statement received from Moorcroft - ignored

    01/09/17 Annual Statement received from Moorcroft - ignored
    08/09/17 Letter from Moorcroft asking me to ring them to make arrangements to pay - ignored
    22/09/17 Letter from Moorcroft with Monthly Instalment offer - ignored
    06/10/17 Letter from Moorcroft - further debt recovery action to be taken - ignored
    20/10/17 Letter from Moorcroft - discount offer - ignored
    01/12/17 Letter from Moorcroft - they are sending a representative to my house - ignored
    12/12/17 Mr Holmes called to my house but I was out - he also spoke to my neighbour!!!
    29/12/17 Letter from Moorcroft 70% settlement offer - ignored
    04/08/18 Letter from Moorcroft - debt collection to commence - ignored
    16/08/18 Letter from Moorcroft - they haven't heard from me asking me to call them - ignored
    01/09/18 Annual statement received - ignored
    03/09/18 Letter from Moorcroft offering monthly payments - ignored
    17/09/18 Letter from Moorcroft - further debt recovery action to be taken - ignored
    08/09/17 Letter from Moorcroft asking me to ring them to make arrangements to pay - ignored
    22/09/17 Letter from Moorcroft with Monthly Instalment offer - ignored
    06/10/17 Letter from Moorcroft - further debt recovery action to be taken - ignored
    20/10/17 Letter from Moorcroft - discount offer - ignored
    01/12/17 Letter from Moorcroft - they are sending a representative to my house - ignored
    12/12/17 Mr Holmes called to my house but I was out - he also spoke to my neighbour!!!
    29/12/17 Letter from Moorcroft 70% settlement offer - ignored
    04/08/18 Letter from Moorcroft - debt collection to commence - ignored
    16/08/18 Letter from Moorcroft - they haven't heard from me asking me to call them - ignored
    01/09/18 Annual statement received - ignored
    03/09/18 Letter from Moorcroft offering monthly payments - ignored
    17/09/18 Letter from Moorcroft - further debt recovery action to be taken - ignored
    02/11/18 Letter from Moorcroft 70% settlement offer - ignored
    18/01/19 Letter from Moorcroft - requesting I contact them to arrange payment - ignored
    01/02/19 Letter from Moorcroft - further request to contact them, they have purchased this account and require payment, doorstep collection to commence
    16/02/19 Letter from Moorcroft - requesting I contact them to make payment and avoid further action - ignored
    02/03/19 Letter from Moorcroft - Monthly Instalment Offer - as I've ignored all letters they are expecting £100 per month based on my financial position !!!!!
    16/03/19 Letter from Moorcroft - further debt recover action now initiated, doorstep visit arranged
    Last edited by jassasblue; 30 January 2020, 15:06.

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  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Account Owner Allied International Credit, previously Amex
    • Type of account Credit Card
    • Date commenced 11/04/2006
    • Approx balance £3112.91
    • Date last paid DMP 13/12/2013
    • Are you on arrangement or not paying DMP
    • Status Default 26/07/2008 UPDATE October 16 - Default removed due to age
    NOW SB - December 2019

    Letter Sent
    Letter Received

    03/01/14 CCA Letter Sent 03/01/2014
    20/01/14 No reply yet
    21/01/14 Letter from Amex returning CCA letter requesting signature and also asking for any previous names (I've changed back to my maiden name 7 years ago)
    24/01/14 Letter Sent http://www.all-about-debt.co.uk/old/...d-of-signature
    07/02/14 Letter from Amex with copy agreement emailed to Niddy
    09/02/14 Niddy says UE, send missing PT's
    10/02/14 Missing PT's sent

    17/02/14 Letter from AIC dated 12/02/14 demanding payment - ignored as crossed with missing PT's
    22/02/14 Letter from Amex, my Missing PT's letter passed to their Complaints Dept!
    06/03/14 Letter from Amex disputing my UE claim as I effectively signed when I applied online for the card by ticking a box!

    Niddy says: The Consumer Credit Act 1974 (Electronic Communications) Order 2004 came into force in December 2004 meaning any online agreements entered into prior to this date still need a signed executed credit agreement. As yours was after this date the tick in the box is fine, however they should supply a copy of the actual tick-in-the-box as opposed to a signed application, if you see what I mean?

    It's all very well them saying you did this, so they need to send a copy then to prove it!

    01/04/14 Letter from Amex, account transferred to DCA UCA - ignoring until I hear from UCA
    03/04/14 Letter from UCA requesting I call to discuss payment terms
    10/04/14 SWID sent to UCA
    17/04/14 Letter from NCO (where have UCA gone?!) acknowledged my letter 10/04/14 - passed to Amex complaints department - ignored
    20/05/14 Letter from Amex, they've investigated my complaint and sent another letter showing an empty box which I must have ticked when applying (that's my signature!) plus on the basis I used the card they can only assume I was provided with the Agreement etc etc. They are no longer going to discuss this matter and will continue with collection activity
    14/10/14 Letter from Amex stating assigned to Firstsource Advantage for collection - ignored
    17/10/14 Letter from Firstsource Advantage asking for payment - ignored
    01/11/14 Letter from UCA stating NCO now the branding name - confused or what!
    12/11/14 Letter from Firstsource Advantage offering payment arrangement - ignored
    12/01/15 Letter from Firstsource Advantage (in India!) offering payment arrangement - ignored
    03/03/15 Letter from Firstsource Advantage stating account transferred to Firstsource Solutions UK to allow me to pay the UK office - ignored!
    26/08/15 - Statement received - ignored
    26/09/15 - Statement received - ignored
    04/01/19 - Letter from AMEX they have referred the debt to First Source Solutions UK - ignored
    08/01/19 - Letter from First Source Uk - requesting payment - ignored
    08/02/19 - Letter from First Source UK - settlement offer payable by instalments - ignored
    20/03/19 - Letter from First Source UK - settlement offer for full and final of £2018.18 - ignored
    Last edited by jassasblue; 30 January 2020, 15:05.

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  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Account Owner Barclaycard (formerly Skycard)
    • Type of account Credit Card
    • Date commenced 14/12/2005
    • Approx balance £4459.67
    • Date last paid DMP 13/12/2013
    • Are you on arrangement or not paying DMP
    • Status Arrangement on Credit File UPDATE Barclaycard agreed to remove entry as should have been defaulted in 2008
    NOW SB - December 2019

    Letter Sent
    Letter Received

    03/01/14 CCA Letter Sent

    11/01/14 Letter from Barclaycard, dealing with CCA request
    15/01/14 Barclaycard letter received, they are unable to provide a copy of the terms of my credit agreement. Account suspended immediately and they accept account unenforceable.
    15/01/14
    Email to Niddy to confirm.

    Niddy's reply:


    that's also

    send this back -> http://www.all-about-debt.co.uk/old/...escribed-terms

    16/01/14 PT Letter sent
    28/01/14 Reply to Missing PT's. We are unable to provide all the documentation and information required by section 78 of the Consumer Credit Act 1974. You can however request a SAR for £10. We accept that we are prevented from enforcing our agreement while this state of affairs continues yada yada yada We would however like you to pay in accordance with your statements. We may issue a default notice and instruct a third party to demand payment.


    This letter is very safe in my clutches, payment? Hahaha bye bye Barclaycard - letter filed and ignored!

    13/02/14 Letter and statement from Barclaycard, my payment plan cancelled, now in arrears, interest and charges to be resumed - ignored.
    20/06/14 Default notice received from Mercers
    11/07/14 Letter from Barclaycard asking me to call and pay as account overdue -
    ignored

    2 accounts with Barclaycard, this one and the next post up.

    20/01/20 - 2 letters received, 1 x Barclaycard, they've assigned and transferred account to Hoist Finance UK Holdings 3 Ltd who have chosen Robinson Way Ltd to act on their behalf - ignored as per Di
    20/01/20 - Other letter Hoist Finance - Notice of Assignment to Robinson Way - ignored as per Di
    24/01/20 - Letter from Robinson Way asking me to register online for their Portal and to call immediately to arrange a payment plan
    29/01/20 - Text received asking me to call Robinson Way to discuss payment options
    30/01/20 - Text received asking me to call Robinson Way asap to discuss payment
    31/01/20 - Text received urgent that I call Robinson Way before action
    31/01/20 - Voicemail received urgent I contact Robinson Way - no idea where they got my mobile number from, I've not had it long and certainly never given it to Barclaycard!
    08/02/20 - Daily texts and voicemails received from Robinson Way asking me to contact asap - all ignored

    14/02/20 - Changed my mobile number due to constant harassment from Robinson Way
    12/03/20 - Letter from Robinson Way, they are unable to contact me (you don't say!), they request I contact them as a matter urgency regarding the outstanding balance - ignored
    Last edited by jassasblue; 12 March 2020, 20:08.

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  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Account Owner Barclaycard
    • Type of account Credit Card
    • Date commenced 15/08/2004
    • Approx balance £1679.19
    • Date last paid DMP 13/12/2013
    • Are you on arrangement or not paying DMP
    • Status Arrangement on Credit File UPDATE Barclaycard agreed to remove entry as should have been defaulted in 2008
    NOW SB - December 2019

    Letter Sent
    Letter Received


    03/01/14 CCA Letter Sent
    11/01/14 Letter from Barclaycard, dealing with CCA request
    15/01/14 - Barclaycard letter received, they are unable to provide a copy of the terms of my credit agreement. Account suspended immediately and they accept account unenforceable.
    15/01/14 Email to Niddy to confirm.

    Niddy's reply:



    that's also

    send this back -> http://www.all-about-debt.co.uk/old/...escribed-terms

    16/01/14 Above letter PT sent
    28/01/14 Reply to Missing PT's. We are unable to provide all the documentation and information required by section 78 of the Consumer Credit Act 1974. You can however request a SAR for £10. We accept that we are prevented from enforcing our agreement while this state of affairs continues yada yada yada We would however like you to pay in accordance with your statements. We may issue a default notice and instruct a third party to demand payment.

    This letter is very safe in my clutches, payment? Hahaha bye bye Barclaycard - letter filed and ignored!

    26/03/14 Letter from Barclaycard payment reminder - ignored
    26/04/14 Letter from Barclaycard, account to be defaulted and transferred to Mercer group (part of Barclays) - ignored
    28/06/14 Letter from Mercer threatening doorstep collection visit

    15/07/14 Letter sent to Mercers Template Harassment & Threat of Doorstep-Visit
    25/07/14 Letter received from Barclaycard re my letter above, Mercers no longer deal with any of Barclaycard accounts, they also do not instruct home visits, both Barclaycard accounts on hold for 30 days. They advise me to get in touch to make arrangements to pay!

    2 accounts with Barclaycard, this one and the next post down.

    20/01/20 - 2 letters received, 1 x Barclaycard, they've assigned and transferred account to Hoist Finance UK Holdings 3 Ltd who have chosen Robinson Way Ltd to act on their behalf - ignored as per Di
    20/01/20 - Other letter Hoist Finance - Notice of Assignment to Robinson Way - ignored as per Di=T
    24/01/20 - Letter from Robinson Way asking me to register online for their Portal and to call immediately to arrange a payment plan
    29/01/20 - Text received asking me to call Robinson Way to discuss payment options
    30/01/20 - Text received asking me to call Robinson Way asap to discuss payment
    31/01/20 - Text received urgent that I call Robinson Way before action
    31/01/20 - Voicemail received urgent I contact Robinson Way - no idea where they got my mobile number from, I've not had it long and certainly never given it to Barclaycard!
    08/02/20 - Daily texts and voicemails received from Robinson Way asking me to contact asap - all ignored

    14/02/20 - Changed my mobile number due to constant harassment from Robinson Way
    12/03/20 - Letter from Robinson Way, they are unable to contact me (you don't say!), they request I contact them as a matter urgency regarding the outstanding balance - ignored
    Last edited by jassasblue; 12 March 2020, 20:07.

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  • jassasblue
    replied
    Re: JASSASBLUE - UE Diary

    Account Owner Marlin Europe, previously Lloyds TSB
    • Type of account Credit Card
    • Date commenced 25/03/2002
    • Approx balance £4639.18
    • Date last paid DMP 13/12/2013
    • Are you on arrangement or not paying DMP
    • Status Default 24/09/2010 UPDATE October 16 Default now removed due to age
    NOW SB - December 2019

    Letter Sent
    Letter Received

    03/01/14 CCA Letter Sent
    09/01/14 Letter from Marlin, agreement requested from Lloyds Bank
    17/02/14 Letter from Marlin, overdue payment - plus balance £4638.18 they've credited £1 to my account!!!
    25/03/14
    Letter from Marlin, they thank me for my request for statements and enclose copies from 2008, re my CCA request, they are still attempting to source the agreement - ignored
    15/06/14 Statement of account from Marlin - ignored
    21/01/15 Statement of account from Marlin - ignored

    03/03/15 Letter received from Marlin stating they are now part of the Cabot Credit Management group, Cabot Financial are now asking for payment - ignored
    11/05/16 Letter from Cabot Financial asking for payment - ignored
    Last edited by jassasblue; 30 January 2020, 15:04.

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