I'm felling good today
I've written to Apex and rejected the 'gift'. I've also made it clear that a financial settlement is in order imo and I've intimated I may still report them to the FOS.
I've also written to Experto Credite who have taken over from Apex. I've sent them the 'harrassment' letter. It may slow them down a bit
. it takes time to send out letters.Finally I've written to RBS as they're the source of all this and I've reminded them of that! I've made a complaint about their conduct and the conduct of Apex and Experto and reminded RBS that I am making monthly payments and that it was agreed that no further action would be taken. Lets see what comes back.
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