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  • The Tech Clerk
    replied
    Lowell discontinue a few reported lately. God one for you

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  • Timewilltell
    replied
    Another fine day at the office!!

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  • cowbopper
    replied
    Diana MayhewJoanna Connolly Great News. With no documentation in place, and no consistency in what they did have, Lowell have officially discontinued their claim. Big Thanks to everyone who’s supported, especially Di and her crew at Joanna Connolly.

    Leave a comment:


  • Joanna Connolly Solicitors
    replied
    Originally posted by cowbopper View Post
    make an unsubstantiated claim, on the hope that the poor defendant in a case is either clueless or hopeless.

    That’s exactly why they do it, sadly.

    Di

    Leave a comment:


  • cowbopper
    replied
    Originally posted by Diana Mayhew View Post


    I doubt their conduct would be considered as bullying, but if they lost the case and their claim were to be dismissed due to the absence of evidence (required compliant documents) then they would be at risk of the DJ making an order for costs against them even in the Small Claims Track.

    Di
    Well, let’s hope this is the case.

    It is madness that they can make an unsubstantiated claim, on the hope that the poor defendant in a case is either clueless or hopeless.

    Defence is being submitted today, so will keep my thread updated as to progress.

    Leave a comment:


  • Joanna Connolly Solicitors
    replied
    Originally posted by ca71 View Post

    Can their conduct be considered bullying and/or vexatious if they pursue a line of action that is bound to fail? Is there any recourse, do you think?

    I doubt their conduct would be considered as bullying, but if they lost the case and their claim were to be dismissed due to the absence of evidence (required compliant documents) then they would be at risk of the DJ making an order for costs against them even in the Small Claims Track.

    Di

    Leave a comment:


  • ca71
    replied
    Originally posted by Diana Mayhew View Post


    Lowell may be parasites, but they're not very clever parasites if they issue a claim when they know the DN is "unavailable" and you have evidence of that which was sent to you in response to your SAR to them

    Di
    Can their conduct be considered bullying and/or vexatious if they pursue a line of action that is bound to fail? Is there any recourse, do you think?

    Leave a comment:


  • Joanna Connolly Solicitors
    replied
    Originally posted by cowbopper View Post

    Absolute parasites

    Lowell may be parasites, but they're not very clever parasites if they issue a claim when they know the DN is "unavailable" and you have evidence of that which was sent to you in response to your SAR to them

    Di

    Leave a comment:


  • cowbopper
    replied
    Originally posted by Diana Mayhew View Post


    Words fail me. How cruel and heartless of Lowell to issue a claim knowing it would probably arrive during the Christmas and New Year bank holiday period.

    I've received your email and replied.

    I'm reposting the debt history below to remind me of the story so far - especially the bit about Lowell admitting the DN is not available





    Di
    Absolute parasites

    Leave a comment:


  • cowbopper
    replied
    Receive a goodwill cheque from HSBC on Saturday. Today from Cabot, relating to the same account, a 9 days to contact us or we'll send someone round your house threatagram. Arse and Elbow come to mind.

    Leave a comment:


  • Joanna Connolly Solicitors
    replied
    Originally posted by cowbopper View Post

    The loveliest New Years Gifts today...... A County Court claim received for this account today (account 1 - Capital one with lowell). Copy sent to Di

    Words fail me. How cruel and heartless of Lowell to issue a claim knowing it would probably arrive during the Christmas and New Year bank holiday period.

    I've received your email and replied.

    I'm reposting the debt history below to remind me of the story so far - especially the bit about Lowell admitting the DN is not available


    Originally posted by cowbopper View Post
    As a bit of background, I was made redundant in 2012 and we very quickly fell into persistent arrears around 2013. Defaults were issued and we entered into a DMP in 2013 but this was cancelled by Stepchange in 2018 . . . and a massive thanks to Di for getting me started.

    1. CAPITAL ONE CREDIT CARD


    Date commenced March 2010
    Approx balance 1100
    Date last DMP payment June 2018.
    Last Full payment approx March 2013
    Default: September 2013
    Account owner: Lowell Portfolio 1 Ltd
    Notes: Lowell sometimes send letters which also include debt 2.
    ACTIONS:
    Send S.78 after receipt of SAR


    03/03/2018: Cap 1 Statement of activity
    18/07/2018: Cap 1 We have not received your DMP payment letter
    03/09/2018: Cap 1 Statement of activity
    03/09/2018: Cap 1 Please contact us letter
    10/06/2019: Cap 1 advise of change of ownership to Lowell portfolio I ltd
    10/06/2019: Lowell welcome letter
    25/06/2019: Lowell please contact us letter
    10/07/2019: Lowell please contact us letter
    25/07/2019: Lowell Assessing your account for legal action letter
    27/08/2019: Lowell Pre Legal Assessment letter
    24/10/2019: Lowell Annual Statement
    21/11/2019: Lowell Solictors send notice of acting
    30/11/2019: Lowell Solicitors Letter of claim received
    17/12/2019: Lowell Solicitors response to letter requesting documents
    20/12/2019: Lowell Solicitors Confirm receipt of response to Pre action letter. The letter includes copies of: Notice of assignment and Notice of acting
    26/02/2020: Lowell Solicitors Account update: Advise client is continuing to compile a response
    27/03/2020: Lowell Solicitors Account update: Advise client is continuing to compile a response
    21/04/2019: Lowell Solicitors have provided: a copy of the agreement; statement from the original creditor (which they advise will arrive in parts because of size); No default notice was included, and they confirm they are unable to obtain a copy. They advise the account defaulted in September 2013
    15/05/2020 SAR sent to Capital One
    05/06/2020: SAR request denied, cap1 request 'original signature' and copy of id
    17/08/2020: SAR sent to Lowell (incidentally included as part of request for debt 2)
    24/08/2020: SAR in progress
    03/09/2020: SAR received from Lowell.
    23/10/2020: letter from Lowell advising that they are sending account to Lowell Solicitors and enclose notice of acting from same.
    03/11/2020: Text Re letter sent
    09/11/2020: Letter of claim received
    28/11/2020: Text from Cabot re:Contact
    30/12/2020: County Court Claim Recieved

    Di

    Leave a comment:


  • The Tech Clerk
    replied
    No they have Been sending out to masses they have been informed bad service collections etc for a few decades I wonder if FCA etc are investigating ??? As once they do something later events are brought into open results of any investigation. ???? Many of us have had 2 cheques £25. & £50

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  • cowbopper
    replied
    Originally posted by The Tech Clerk View Post
    Just banked mine
    Im trying to work out what its for?? Is it because they never responded to my SAR or because they lumped accounts together and sold them on like that. I have no idea.

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  • The Tech Clerk
    replied
    Just banked mine

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  • cowbopper
    replied
    Originally posted by Diana Mayhew View Post


    Exactly

    Di
    The loveliest New Years Gifts today...... A County Court claim received for this account today (account 1 - Capital one with lowell). Copy sent to Di.

    Secondly, me and my other half have both received compensation cheques from HSBC of £50 each for "the quality of service recieved by our collections and/or recoveries team....did not meet the standard we would expect". Should we be cashing these???

    Leave a comment:

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