Originally posted by glimmer
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I would send a Subject Access Request to StepChange to get the full history of exactly who they've been paying and when.
It's possible that some of your debts may have been assigned (sold) to debt purchasers without you knowing especially if any Notice of Assignment was served on an address where you weren't living (you say you've moved several times in another thread I've read).
The NOA is important because they should serve it on you not your DMP provider, although they may try to say StepChange were acting as your agent if argued.
Wait until 25th May and then you won't have to pay the £10 fee for your SAR
Di
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