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  • Re: The SaltnVinegar UE Diary

    You noticed that we both had the same letters from Moorcroft for Amex on the same day, I was just reviewing my own diary when I saw a post from you in there from October last year where the UCA ones hit us both at the same time as well.

    Shall we say a virtual pint is the wager on who gets to bin Moorcroft off first and gets the next set of bottom feeders ?

    My estimate is that it will take me 5 months to get rid of these and for the next crowd to come out from whatever rock they are under, do you think you can do better ?

    Comment


    • Re: The SaltnVinegar UE Diary

      Originally posted by Bricktop View Post
      You noticed that we both had the same letters from Moorcroft for Amex on the same day, I was just reviewing my own diary when I saw a post from you in there from October last year where the UCA ones hit us both at the same time as well.

      Shall we say a virtual pint is the wager on who gets to bin Moorcroft off first and gets the next set of bottom feeders ?

      My estimate is that it will take me 5 months to get rid of these and for the next crowd to come out from whatever rock they are under, do you think you can do better ?
      it is!

      I think you're being pessimistic with 5 months - I was hoping to get them to drop the account a LOT quicker than that!
      "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

      The consumer is that sleeping giant.!!



      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • Re: The SaltnVinegar UE Diary

        Yeah but I am basing it on how long it took me to get rid of them the last time.

        They are like a dog humping your leg, no matter how much you try and shake them off the little blighters hang on in there for as long as possible

        Comment


        • Re: The SaltnVinegar UE Diary

          Originally posted by SaltnVinegar View Post
          Quick Quid:
          • Type of account - Payday Loan

          • Date commenced - Late 2009/Early 2010 (not sure exactly)

          • Approx balance - Approx £750

          • Date last full payment - Unknown

          • Are you on arrangement or not paying - Not paying

          • Status - Defaulted but no DN received. No CRA record.

          • Account owner - ArcEurope

          Key:
          Blue - Communication Sent
          Red - Communication Received

          17/7/2012 - Letter received from ArcEurope Limited threatening pay up in 10 days or we will take you to court.
          25/7/2012 - Email from ArcEurope stating that the account has been transferred to them for collection
          4/8/2012 - LBA from Trevor Munn Solicitors giving me 10 days to pay up or they will make an application for CCJ
          7/8/2012 - Response back to ArcEurope & Trevor Munn disputing account
          7/8/2012 - CCA Request to ArcEurope
          9/8/2012 - Letter from ArcEurope, account currently on hold, referred back to their client
          24/10/2012 - Letter from ArcEurope, Statement of payments, and Credit Agreement
          29/10/2012 - Response back to ArcEurope that account still in dispute
          30/10/2012 - CCA sent to Niddy for review
          3/11/2012 - Letter from ArcEurope, account currently on hold, referred back to their client
          8/11/2013 - Email from QQ - Account 90 days overdue
          12/11/2013 -
          Email from QQ - Account 90 days overdue
          Another email from QQ - you can tell that Xmas is just round the corner - obviously increasing their activity!
          "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

          The consumer is that sleeping giant.!!



          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment


          • Re: The SaltnVinegar UE Diary

            Originally posted by SaltnVinegar View Post
            American Express:
            • Type of account - Credit Card

            • Date commenced - Not sure approx Sept 2007

            • Approx balance - Approx £2900

            • Date last full payment - March/April 2010?

            • Are you on arrangement or not paying - Arrangement (stopped DMP payments July 2012)

            • Status - Default notice received but no default registered with CRA (just showing 6 months late payment markers)

            • Account owner - Moorcroft on behalf of Amex



            Key:
            Blue - Communication Sent
            Red - Communication Received

            16/8/2012 - Letter from RMA offering their 'free' debt management services though I have to phone them
            21/8/2012 - Payment break letter sent
            7/9/2012 - Letter from RMA that account may be passed to 'normal collections'
            6/10/2012 - Letter from RMA stating my account will be passed to mainstream collections
            11/10/2012 - Letter from Amex stating my account is being passed to an external DCA (UCA)
            16/10/2012 - Letter from UCA
            18/10/2012 09:54 - Telephone call from UCA
            29/10/2012 - Payment break letter sent to UCA
            29/10/2012 - CCA Request sent to UCA
            6/11/2012 - Letter from UCA
            11/12/2012 - CCA response from Amex. Will send to Niddy over the next couple of days to see if its UE or not
            6/11/2013 - Letter from Amex that account has been referred to Moorcroft for collection
            6/11/2013 - Letter from Moorcroft - account transferred to them cough up in 7 days
            11/11/2013 - Phone call from Moorcroft - VM message left
            Grrrrrrrrr

            Call to my mobile last night - I didn't hear it but a voice message was left and it was a very stern sounding lady calling from MDR which we all know is Moorcroft.

            Now I sent a letter many moons ago (before my UE diary days) asking for all phone numbers to be removed and not to call me so they have obviously not done this. I currently have 3 accounts with these scumbags but this is the only account where the OC had obtained my mobile number so assuming its this account.

            I'm not worried about the phone calls, I can deal with them fine (and I have the ability to block their number also which I've already done, but no doubt they will call from several), but I am going to nip this in the bud asap.

            Am going to send Pauls telephone harassment special letter along with a SWID letter just to rub it in a little more.

            Best
            SnV
            "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

            The consumer is that sleeping giant.!!



            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

            Comment


            • Re: The SaltnVinegar UE Diary

              Originally posted by SaltnVinegar View Post
              American Express:
              • Type of account - Credit Card

              • Date commenced - Not sure approx Sept 2007

              • Approx balance - Approx £2900

              • Date last full payment - March/April 2010?

              • Are you on arrangement or not paying - Arrangement (stopped DMP payments July 2012)

              • Status - Default notice received but no default registered with CRA (just showing 6 months late payment markers)

              • Account owner - Moorcroft on behalf of Amex



              Key:
              Blue - Communication Sent
              Red - Communication Received

              16/8/2012 - Letter from RMA offering their 'free' debt management services though I have to phone them
              21/8/2012 - Payment break letter sent
              7/9/2012 - Letter from RMA that account may be passed to 'normal collections'
              6/10/2012 - Letter from RMA stating my account will be passed to mainstream collections
              11/10/2012 - Letter from Amex stating my account is being passed to an external DCA (UCA)
              16/10/2012 - Letter from UCA
              18/10/2012 09:54 - Telephone call from UCA
              29/10/2012 - Payment break letter sent to UCA
              29/10/2012 - CCA Request sent to UCA
              6/11/2012 - Letter from UCA
              11/12/2012 - CCA response from Amex. Will send to Niddy over the next couple of days to see if its UE or not
              6/11/2013 - Letter from Amex that account has been referred to Moorcroft for collection
              6/11/2013 - Letter from Moorcroft - account transferred to them cough up in 7 days
              11/11/2013 - Phone call from Moorcroft - VM message left
              14/11/2013 - Phone call from Moorcroft at 19:48 - VM message left

              Not had opportunity yet to get to P.O. to send off the harassment and SWID letters yet, but Moorcroft have managed to sneak another phone call in, which although was blocked, they still were able to leave a voicemail message. Still thats fine - if they then want to deny they've ever called me (as did Capquest!) I have the evidence to prove otherwise.
              "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

              The consumer is that sleeping giant.!!



              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • Re: The SaltnVinegar UE Diary

                Originally posted by SaltnVinegar View Post
                Halifax/IF:
                • Type of account - Current Account/Overdraft

                • Date commenced - Years and years ago!

                • Approx balance - Approx £150

                • Date last full payment - Unknown

                • Are you on arrangement or not paying - Arrangement (stopped DMP payments July 2012)

                • Status - No DN received. Default registered with CRA August 2009

                • Account owner - Wescot


                14/11/2013 - Letter from IF - account written off - balance £0 - account closed
                So first and last update on this account. Received a letter today from IF that the account has been written off and that the balance is now £0!

                Only a small balance I know, but a small victory and some welcome news which makes a change from the usual increase in harassment this time of year!
                "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                The consumer is that sleeping giant.!!



                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • Re: The SaltnVinegar UE Diary

                  Nice one......
                  I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                  If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                  Comment


                  • Re: The SaltnVinegar UE Diary

                    Well done SnV
                    "If wishes were horses, beggars would ride"

                    Comment


                    • Re: The SaltnVinegar UE Diary

                      A nice small Christmas present.
                      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                      Comment


                      • Re: The SaltnVinegar UE Diary

                        Originally posted by cymruambyth View Post
                        A nice small Christmas present.
                        I don't spend £ 150 on presents......
                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Re: The SaltnVinegar UE Diary

                          Originally posted by Deepie View Post
                          Nice one......
                          Originally posted by IF View Post
                          Well done SnV
                          Originally posted by cymruambyth View Post
                          A nice small Christmas present.
                          Thanks everyone! - A nice small Christmas present indeed! With my other IF account being confirmed UE by them also my 'relationship' with them is at an end (shame!)

                          Originally posted by Deepie View Post
                          I don't spend £ 150 on presents......
                          LOL - I think IF have a little bit more than that though!
                          "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                          The consumer is that sleeping giant.!!



                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                          Comment


                          • Re: The SaltnVinegar UE Diary

                            Originally posted by SaltnVinegar View Post
                            Quick Quid:
                            • Type of account - Payday Loan

                            • Date commenced - Late 2009/Early 2010 (not sure exactly)

                            • Approx balance - Approx £750

                            • Date last full payment - Unknown

                            • Are you on arrangement or not paying - Not paying

                            • Status - Defaulted but no DN received. No CRA record.

                            • Account owner - ArcEurope


                            Key:
                            Blue - Communication Sent
                            Red - Communication Received

                            16/8/2010 - Payment arrangement offer sent
                            18/8/2010 - Payment arrangement accepted
                            8/2/2012 - Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc
                            8/2/2012 - Email to QQ questioning threats as on payment arrangement
                            8/2/2012 - Email from QQ - Apologizing email sent in error
                            17/2/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc
                            17/2/2012 - Another Email to QQ questioning threats as on payment arrangement
                            17/2/2012 - Response from QQ that their records indicate payment not made in over 70 days
                            17/2/2012 - Email to QQ providing evidence payments made (recorded delivery)
                            17/2/2012 - Response from QQ that their records indicate payment not made since Nov 2011 and its up to me to find where they have gone!
                            17/2/2012 - Further Email to QQ providing evidence payments made (recorded delivery and cashed Postal Order numbers)
                            17/2/2012 - Response from QQ that being investigated and will be updated in 3-7 working days
                            18/2/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            23/2/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                            23/2/2012 - Another email from QQ saying thankyou for contacting to pay by cheque and enclosing cheque instructions!
                            24/2/2012 - Another email from QQ refusing continued agreed payments and demanding balance over 12 months
                            27/2/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            28/2/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                            28/2/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            3/3/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            20/6/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            20/6/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                            23/6/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            23/6/2012 - Response back to QQ - restating payment plan and requesting they accept it
                            23/6/2012 - Response from QQ - Collection activity will continue unless acceptable payment arrangement made
                            23/6/2012 - Further email from QQ offering to accept payments over 9 months
                            23/6/2012 - Further Response back to QQ - enclosed I/E showing what I can afford and disputing balance due to lost payments
                            25/6/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            25/6/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                            5/7/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            5/7/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                            6/7/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                            13/7/2012 - Email from QQ notice of deferral to 3rd party debt collectors
                            17/7/2012 - Letter received from ArcEurope Limited threatening pay up in 10 days or we will take you to court.
                            25/7/2012 - Email from ArcEurope stating that the account has been transferred to them for collection
                            4/8/2012 - LBA from Trevor Munn Solicitors giving me 10 days to pay up or they will make an application for CCJ
                            7/8/2012 - Response back to ArcEurope & Trevor Munn disputing account
                            7/8/2012 - CCA Request to ArcEurope
                            9/8/2012 - Letter from ArcEurope, account currently on hold, referred back to their client
                            24/10/2012 - Letter from ArcEurope, Statement of payments, and Credit Agreement
                            29/10/2012 - Response back to ArcEurope that account still in dispute
                            30/10/2012 - CCA sent to Niddy for review
                            3/11/2012 - Letter from ArcEurope, account currently on hold, referred back to their client
                            8/11/2013 - Email from QQ - Account 60 days overdue
                            12/11/2013 -
                            Email from QQ - Account 60 days overdue
                            14/11/2013 - Email from QQ - Account 60 days overdue
                            *Sigh*

                            Another email from Quickquid. It would appear that my account has been recycled back into the automated email mixing pot. I've found the time to update the thread with the previous email history so am expecting soon to get an email from their 'final resolution team'!

                            I guess a year of silence isn't too bad, though they've done nothing to address the issues in the complaint (other than ignore it), so they're not off to a good start!

                            Best
                            SnV
                            "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                            The consumer is that sleeping giant.!!



                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                            Comment


                            • Re: The SaltnVinegar UE Diary

                              Originally posted by SaltnVinegar View Post
                              American Express:
                              • Type of account - Credit Card

                              • Date commenced - Not sure approx Sept 2007

                              • Approx balance - Approx £2900

                              • Date last full payment - March/April 2010?

                              • Are you on arrangement or not paying - Arrangement (stopped DMP payments July 2012)

                              • Status - Default notice received but no default registered with CRA (just showing 6 months late payment markers)

                              • Account owner - Moorcroft on behalf of Amex



                              Key:
                              Blue - Communication Sent
                              Red - Communication Received

                              16/8/2012 - Letter from RMA offering their 'free' debt management services though I have to phone them
                              21/8/2012 - Payment break letter sent
                              7/9/2012 - Letter from RMA that account may be passed to 'normal collections'
                              6/10/2012 - Letter from RMA stating my account will be passed to mainstream collections
                              11/10/2012 - Letter from Amex stating my account is being passed to an external DCA (UCA)
                              16/10/2012 - Letter from UCA
                              18/10/2012 09:54 - Telephone call from UCA
                              29/10/2012 - Payment break letter sent to UCA
                              29/10/2012 - CCA Request sent to UCA
                              6/11/2012 - Letter from UCA
                              11/12/2012 - CCA response from Amex. Will send to Niddy over the next couple of days to see if its UE or not
                              6/11/2013 - Letter from Amex that account has been referred to Moorcroft for collection
                              6/11/2013 - Letter from Moorcroft - account transferred to them cough up in 7 days
                              11/11/2013 - Phone call from Moorcroft - VM message left
                              14/11/2013 - Phone call from Moorcroft at 19:48 - VM message left
                              15/11/2013 - Phone call from Moorcroft at 14:26 - VM message left
                              Bless their little cotton socks - they're still trying to call even though their number is being blocked!
                              "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                              The consumer is that sleeping giant.!!



                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                              Comment


                              • Re: The SaltnVinegar UE Diary

                                Originally posted by SaltnVinegar View Post
                                Quick Quid:
                                • Type of account - Payday Loan

                                • Date commenced - Late 2009/Early 2010 (not sure exactly)

                                • Approx balance - Approx £750

                                • Date last full payment - Unknown

                                • Are you on arrangement or not paying - Not paying

                                • Status - Defaulted but no DN received. No CRA record.

                                • Account owner - ArcEurope


                                Key:
                                Blue - Communication Sent
                                Red - Communication Received

                                16/8/2010 - Payment arrangement offer sent
                                18/8/2010 - Payment arrangement accepted
                                8/2/2012 - Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc
                                8/2/2012 - Email to QQ questioning threats as on payment arrangement
                                8/2/2012 - Email from QQ - Apologizing email sent in error
                                17/2/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc
                                17/2/2012 - Another Email to QQ questioning threats as on payment arrangement
                                17/2/2012 - Response from QQ that their records indicate payment not made in over 70 days
                                17/2/2012 - Email to QQ providing evidence payments made (recorded delivery)
                                17/2/2012 - Response from QQ that their records indicate payment not made since Nov 2011 and its up to me to find where they have gone!
                                17/2/2012 - Further Email to QQ providing evidence payments made (recorded delivery and cashed Postal Order numbers)
                                17/2/2012 - Response from QQ that being investigated and will be updated in 3-7 working days
                                18/2/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                23/2/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                                23/2/2012 - Another email from QQ saying thankyou for contacting to pay by cheque and enclosing cheque instructions!
                                24/2/2012 - Another email from QQ refusing continued agreed payments and demanding balance over 12 months
                                27/2/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                28/2/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                                28/2/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                3/3/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                20/6/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                20/6/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                                23/6/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                23/6/2012 - Response back to QQ - restating payment plan and requesting they accept it
                                23/6/2012 - Response from QQ - Collection activity will continue unless acceptable payment arrangement made
                                23/6/2012 - Further email from QQ offering to accept payments over 9 months
                                23/6/2012 - Further Response back to QQ - enclosed I/E showing what I can afford and disputing balance due to lost payments
                                25/6/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                25/6/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                                5/7/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                5/7/2012 - Email from QQ final resolution team - Account will be sold to 3rd party collection agency
                                6/7/2012 - Another Email from QQ - Account 60 days overdue and threats of DCA's, doorstep collection etc!!
                                13/7/2012 - Email from QQ notice of deferral to 3rd party debt collectors
                                17/7/2012 - Letter received from ArcEurope Limited threatening pay up in 10 days or we will take you to court.
                                25/7/2012 - Email from ArcEurope stating that the account has been transferred to them for collection
                                4/8/2012 - LBA from Trevor Munn Solicitors giving me 10 days to pay up or they will make an application for CCJ
                                7/8/2012 - Response back to ArcEurope & Trevor Munn disputing account
                                7/8/2012 - CCA Request to ArcEurope
                                9/8/2012 - Letter from ArcEurope, account currently on hold, referred back to their client
                                24/10/2012 - Letter from ArcEurope, Statement of payments, and Credit Agreement
                                29/10/2012 - Response back to ArcEurope that account still in dispute
                                30/10/2012 - CCA sent to Niddy for review
                                3/11/2012 - Letter from ArcEurope, account currently on hold, referred back to their client
                                8/11/2013 - Email from QQ - Account 60 days overdue
                                12/11/2013 -
                                Email from QQ - Account 60 days overdue
                                14/11/2013 - Email from QQ - Account 60 days overdue
                                19/11/2013 - Email from QQ - Account 60 days overdue
                                Ah bless - another QQ email
                                "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                                The consumer is that sleeping giant.!!



                                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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