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  • Re: The SaltnVinegar UE Diary

    hi guys
    reading this just reminded me of the last apex letter I had in November 2012 giving me 7 days to respond. unfortunately it completely slipped my mind .( I had stopped paying the DMP, not cca'd them yet)
    It relates to an old HBOS preference account so it would seem they could be up 2 creeks without any paddles

    Comment


    • Re: The SaltnVinegar UE Diary

      Thanks all

      I'm going to respond to Apex, not HL, as they still cannot seem to grasp the english language and understand I am not making a s77-79 request but something completely different.

      Its entertaining as they are digging a bigger hole by ignoring my request. This will be the last letter I'll be writing to them now other than one liners of 'refer to my previous letter' if they continue to bury their heads in the sand!

      Best
      SnV
      "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

      The consumer is that sleeping giant.!!



      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • Re: The SaltnVinegar UE Diary

        Originally posted by SaltnVinegar View Post
        Halifax/IF:
        • Type of account - Credit Card

        • Date commenced - Years and years ago!

        • Approx balance - Approx £800

        • Date last full payment - Unknown

        • Are you on arrangement or not paying - Not paying (already established UE)

        • Status - No DN received. Default issued with CRA May 2012

        • Account owner - FirstSource Solutions



        Key:
        Blue - Communication Sent
        Red - Communication Received

        2/5/2012 - CCA Request Sent
        7/6/2012 - Letter from Halifax/If stating that they cannot find my credit agreement and will not try to enforce the agreement while they try to find it
        June 2012 - Numerous letters from Wescot making threats
        2/7/2012 - Letter to Wescot - Account Sold While In Dispute
        7/10/2012 - Letter from Halifax/If stating account transferred to Capquest
        19/10/2012 11:05 - Telephone call from Capquest
        25/10/2012 - Introduction letter from Capquest
        26/10/2012 - Letter to Capquest - Account Sold While In Dispute
        26/10/2012 08:50 - Telephone call from Capquest
        29/10/2012 - Letter to Capquest - Telephone harassment at work letter
        2/11/2012 - Letter from Capquest asking for £1 for CCA request!
        13/11/2012 14:38 - Telephone call from Capquest
        17/11/2012 - Threat-O-Gram from Capquest
        21/11/2012 - Letter to Capquest - Our Templates | Unenforceability Templates | Final Response - Unenforceability (No CCA Received)
        1/12/2012 - Letter from Howard Cohen Solicitors stating that court action may be taken
        10/12/2012 - Another Letter to Capquest - Our Templates | Unenforceability Templates | Final Response - Unenforceability (No CCA Received)
        17/12/2012 - Letter from Capquest acknowledging complaint and stating account is on hold
        17/12/2012 - Letter from Capquest offering reduced settlement figure
        5/1/2013 - Letter from Capquest responding to complaint
        23/1/2013 - Letter from IF rejecting complaint
        23/2/2013 - Letter from Halifax/IF giving NOA to First Source Solutions
        28/2/2013 - Called at work by First Source Solutions
        28/3/2013 - Called at work by First Source Solutions
        Not a dicky bird for exactly a month then I get another phone call at work from these chancers. Looks like I will have to waste the cost of postage and send them a telephone harassment letter and No CCA Received letter combined.

        Best
        SnV
        "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

        The consumer is that sleeping giant.!!



        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

        Comment


        • Re: The SaltnVinegar UE Diary

          Originally posted by SaltnVinegar View Post
          Not a dicky bird for exactly a month then I get another phone call at work from these chancers. Looks like I will have to waste the cost of postage and send them a telephone harassment letter and No CCA Received letter combined.

          Best
          SnV
          Specific one for harassment at work --> Harassment by Telephone at Work - allaboutDEBT UK

          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

          Comment


          • Re: The SaltnVinegar UE Diary

            Originally posted by Never-In-Doubt View Post
            Specific one for harassment at work --> Harassment by Telephone at Work - allaboutDEBT UK

            Thanks Niddy thats perfik!

            As they guy who is calling me is both the registered CEO and holder of the companies CCL I assume its a one man and his dog operation.

            Hopefully the letters (plus the fact his client has admitted UE) will throw him right out of his depth.

            Best
            SnV
            "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

            The consumer is that sleeping giant.!!



            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

            Comment


            • Re: The SaltnVinegar UE Diary

              Is it a certain Rob Rome...?
              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

              Comment


              • Re: The SaltnVinegar UE Diary

                Originally posted by Never-In-Doubt View Post
                Is it a certain Rob Rome...?
                No thats not the chap. I'll dig out the 'welcome' letter I had from them and get their CCL details.
                "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                The consumer is that sleeping giant.!!



                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • Re: The SaltnVinegar UE Diary

                  Originally posted by SaltnVinegar View Post
                  No thats not the chap. I'll dig out the 'welcome' letter I had from them and get their CCL details.
                  He's the boss of the firm you mentioned mate.... or used to be
                  I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                  If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                  Comment


                  • Re: The SaltnVinegar UE Diary

                    Originally posted by Never-In-Doubt View Post
                    He's the boss of the firm you mentioned mate.... or used to be
                    Looking at the CCL he's one of the bosses.

                    CCL license - 593512
                    Company number - 3999896

                    Charles Miller Smith
                    Iain James Regan
                    Mark Christopher Hooper
                    Rajesh Subramaniam
                    Robert Simon Rome

                    But its Rajesh Subramaniam thats been calling me. They'll still get the same letter
                    Last edited by SaltnVinegar; 29 March 2013, 08:46.
                    "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                    The consumer is that sleeping giant.!!



                    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                    Comment


                    • Re: The SaltnVinegar UE Diary

                      Originally posted by SaltnVinegar View Post
                      Black Horse:
                      • Type of account - Personal Loan

                      • Date commenced - Pre April 2007

                      • Approx balance - Approx £1200

                      • Date last full payment - Feb/March 2010?

                      • Are you on arrangement or not paying - Arrangement (stopped DMP payments July 2012)

                      • Status - Can't remember getting a DN. No default registered with CRA's (showing 6 months late payment markers).

                      • Account owner - Wescot

                      Blue - Communication Sent
                      Red - Communication Received

                      10/8/2012 - Notice of arrears received
                      20/8/2012 - Letter from Nationwide Collection Services Limited stating that I am overdue a payment on my payment arrangement
                      21/8/2012 - Payment break letter sent
                      29/8/2012 - Letter from Black Horse stating that they will reduce interest on agreement to 0%
                      3/9/2012 - Letter from Wescot introducing themselves
                      14/9/2012 - Letter from Wescot with I/E form asking me to complete to allow them to assess my ability to pay the debt
                      6/10/2012 - Letter from Wescot that they have established I live at my address and they may take further collection activity
                      24/10/2012 - Letter from Nelson Guest & Partners Solicitors
                      29/10/2012 - CCA Request sent to Wescot
                      1/12/2012 - CCA response from Wescot
                      3/12/2012 - CCA sent to Niddy

                      Word back from Niddy is no prescribed terms so currently:



                      19/12/2012 - Missing Prescribed Terms letter sent to Wescot
                      5/1/2013 - Letter from Wescot - Account is on hold
                      14/2/2013 - Letter from Nelson Guest & Partners Solicitors
                      22/2/2013 - Letter from Black Horse stating account has now been passed to Mackenzie Hall
                      21/3/2013 - Letter before action from Mackenzie Hall
                      21/3/2012 - Double whammy to MH - Missing Prescribed Terms and Sold In Dispute
                      30/3/2013 - Letter from Mackenzie Hall - account on hold
                      Well the double whammy to Muck Hall has worked. Account is on hold and if they do not get a response from Black Horse in 40 days they will close the account.

                      Day 1..............
                      "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                      The consumer is that sleeping giant.!!



                      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                      Comment


                      • Re: The SaltnVinegar UE Diary

                        Originally posted by SaltnVinegar View Post
                        Halifax/IF:
                        • Type of account - Credit Card

                        • Date commenced - Years and years ago!

                        • Approx balance - Approx £800

                        • Date last full payment - Unknown

                        • Are you on arrangement or not paying - Not paying (already established UE)

                        • Status - No DN received. Default issued with CRA May 2012

                        • Account owner - FirstSource Solutions



                        Key:
                        Blue - Communication Sent
                        Red - Communication Received

                        2/5/2012 - CCA Request Sent
                        7/6/2012 - Letter from Halifax/If stating that they cannot find my credit agreement and will not try to enforce the agreement while they try to find it
                        June 2012 - Numerous letters from Wescot making threats
                        2/7/2012 - Letter to Wescot - Account Sold While In Dispute
                        7/10/2012 - Letter from Halifax/If stating account transferred to Capquest
                        19/10/2012 11:05 - Telephone call from Capquest
                        25/10/2012 - Introduction letter from Capquest
                        26/10/2012 - Letter to Capquest - Account Sold While In Dispute
                        26/10/2012 08:50 - Telephone call from Capquest
                        29/10/2012 - Letter to Capquest - Telephone harassment at work letter
                        2/11/2012 - Letter from Capquest asking for £1 for CCA request!
                        13/11/2012 14:38 - Telephone call from Capquest
                        17/11/2012 - Threat-O-Gram from Capquest
                        21/11/2012 - Letter to Capquest - Our Templates | Unenforceability Templates | Final Response - Unenforceability (No CCA Received)
                        1/12/2012 - Letter from Howard Cohen Solicitors stating that court action may be taken
                        10/12/2012 - Another Letter to Capquest - Our Templates | Unenforceability Templates | Final Response - Unenforceability (No CCA Received)
                        17/12/2012 - Letter from Capquest acknowledging complaint and stating account is on hold
                        17/12/2012 - Letter from Capquest offering reduced settlement figure
                        5/1/2013 - Letter from Capquest responding to complaint
                        23/1/2013 - Letter from IF rejecting complaint
                        23/2/2013 - Letter from Halifax/IF giving NOA to First Source Solutions
                        28/2/2013 - Called at work by First Source Solutions
                        28/3/2013 - Called at work by First Source Solutions
                        4/4/2013 - Letter to First Source Solutions combining harassment at work template and Final Response - Unenforceability (No CCA Received)
                        Well letter got sent off today to First Source with another double whammy with harassment at work template and final response template.

                        They're a bit screwed as I have a letter from Halifax stating they cannot find a copy of the original so until that situation is resolved they're not going to get anywhere.
                        "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                        The consumer is that sleeping giant.!!



                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • Re: The SaltnVinegar UE Diary

                          Hate it when they call you at work. Should NOT be allowed, deliberate attempt to cause embarrassment! Cougar (part of Credit Solutions) where the only ones that tried this on me. On behalf of Crap one. Didn't like it when I harvested a load of e mail addresses and blasted them and their related companies!

                          Comment


                          • Re: The SaltnVinegar UE Diary

                            Originally posted by SaltnVinegar View Post
                            Black Horse:
                            • Type of account - Personal Loan

                            • Date commenced - Pre April 2007

                            • Approx balance - Approx £1200

                            • Date last full payment - Feb/March 2010?

                            • Are you on arrangement or not paying - Arrangement (stopped DMP payments July 2012)

                            • Status - Can't remember getting a DN. No default registered with CRA's (showing 6 months late payment markers).

                            • Account owner - Wescot

                            Blue - Communication Sent
                            Red - Communication Received

                            10/8/2012 - Notice of arrears received
                            20/8/2012 - Letter from Nationwide Collection Services Limited stating that I am overdue a payment on my payment arrangement
                            21/8/2012 - Payment break letter sent
                            29/8/2012 - Letter from Black Horse stating that they will reduce interest on agreement to 0%
                            3/9/2012 - Letter from Wescot introducing themselves
                            14/9/2012 - Letter from Wescot with I/E form asking me to complete to allow them to assess my ability to pay the debt
                            6/10/2012 - Letter from Wescot that they have established I live at my address and they may take further collection activity
                            24/10/2012 - Letter from Nelson Guest & Partners Solicitors
                            29/10/2012 - CCA Request sent to Wescot
                            1/12/2012 - CCA response from Wescot
                            3/12/2012 - CCA sent to Niddy

                            Word back from Niddy is no prescribed terms so currently:



                            19/12/2012 - Missing Prescribed Terms letter sent to Wescot
                            5/1/2013 - Letter from Wescot - Account is on hold
                            14/2/2013 - Letter from Nelson Guest & Partners Solicitors
                            22/2/2013 - Letter from Black Horse stating account has now been passed to Mackenzie Hall
                            21/3/2013 - Letter before action from Mackenzie Hall
                            21/3/2012 - Double whammy to MH - Missing Prescribed Terms and Sold In Dispute
                            30/3/2013 - Letter from Mackenzie Hall - account on hold
                            5/4/2013 - Letter from Mackenzie Hall containing CCA but no prescribed terms (same single page Wescot sent back in December '12)
                            As above really. Got back from the post office today after sending latest bunch of letters and waiting for me at home was a letter from Muck Hall.

                            Single page CCA with no prescribed terms - same as Wescot sent in December last year.

                            Mucky Hall will be getting the missing prescribed terms template same as Wescot did. Will be interesting to see if they have more perseverance than Wescot or whether they'll hand the account back same as Wescots did.

                            Best
                            SnV
                            "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                            The consumer is that sleeping giant.!!



                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                            Comment


                            • Re: The SaltnVinegar UE Diary

                              Originally posted by Enforcer View Post
                              Hate it when they call you at work. Should NOT be allowed, deliberate attempt to cause embarrassment! Cougar (part of Credit Solutions) where the only ones that tried this on me. On behalf of Crap one. Didn't like it when I harvested a load of e mail addresses and blasted them and their related companies!
                              These guys have picked up where Capquest left off. Trouble is for them the number they have is main reception so all calls are recorded, so if they try to deny calling me at work (which Capquest stupidly did), I have proof to the contrary

                              I actually use calling me at work as leverage over DCA's for unreasonable behaviour. Capquest are the only DCA who have somehow managed to get hold of my work number as I changed employers a few years ago and have no debts since.

                              I think Capquest must have traced me via my previous employer, or have even taken a punt by looking at my LinkedIn page. Either way I have refused to answer security questions so its no bother

                              Best
                              SnV
                              "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                              The consumer is that sleeping giant.!!



                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                              Comment


                              • Re: The SaltnVinegar UE Diary

                                Originally posted by SaltnVinegar View Post
                                Halifax/IF:
                                • Type of account - Credit Card

                                • Date commenced - Years and years ago!

                                • Approx balance - Approx £800

                                • Date last full payment - Unknown

                                • Are you on arrangement or not paying - Not paying (already established UE)

                                • Status - No DN received. Default issued with CRA May 2012

                                • Account owner - FirstSource Solutions



                                Key:
                                Blue - Communication Sent
                                Red - Communication Received

                                2/5/2012 - CCA Request Sent
                                7/6/2012 - Letter from Halifax/If stating that they cannot find my credit agreement and will not try to enforce the agreement while they try to find it
                                June 2012 - Numerous letters from Wescot making threats
                                2/7/2012 - Letter to Wescot - Account Sold While In Dispute
                                7/10/2012 - Letter from Halifax/If stating account transferred to Capquest
                                19/10/2012 11:05 - Telephone call from Capquest
                                25/10/2012 - Introduction letter from Capquest
                                26/10/2012 - Letter to Capquest - Account Sold While In Dispute
                                26/10/2012 08:50 - Telephone call from Capquest
                                29/10/2012 - Letter to Capquest - Telephone harassment at work letter
                                2/11/2012 - Letter from Capquest asking for £1 for CCA request!
                                13/11/2012 14:38 - Telephone call from Capquest
                                17/11/2012 - Threat-O-Gram from Capquest
                                21/11/2012 - Letter to Capquest - Our Templates | Unenforceability Templates | Final Response - Unenforceability (No CCA Received)
                                1/12/2012 - Letter from Howard Cohen Solicitors stating that court action may be taken
                                10/12/2012 - Another Letter to Capquest - Our Templates | Unenforceability Templates | Final Response - Unenforceability (No CCA Received)
                                17/12/2012 - Letter from Capquest acknowledging complaint and stating account is on hold
                                17/12/2012 - Letter from Capquest offering reduced settlement figure
                                5/1/2013 - Letter from Capquest responding to complaint
                                23/1/2013 - Letter from IF rejecting complaint
                                23/2/2013 - Letter from Halifax/IF giving NOA to First Source Solutions
                                28/2/2013 - Called at work by First Source Solutions
                                28/3/2013 - Called at work by First Source Solutions
                                4/4/2013 - Letter to First Source Solutions combining harassment at work template and Final Response - Unenforceability (No CCA Received)
                                9/4/2013 - Called at work by First Source Solutions
                                Hmmm seems my letter hasn't sunk in yet as called at work again today by these muppets. Refused to answer security questions so they didn't get anywhere. Had no written correspondence from them at all other than the 'introduction' letter included in a letter sent by Halifax in February so they can write to me if they want to discuss anything.
                                "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                                The consumer is that sleeping giant.!!



                                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                                Comment

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