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  • Re: spent2much UE diary

    Just when I thought these jokers were running out of letters...
    "Your behaviour" bit is brill
    When Gold isn't enough, there is SA Gold! New to the forum and find the UE route a bit scary? Take a look at my diary here and judge for yourself. I am now saving the money each month that was making little difference to the balance and not a bit of difference to my credit file as a result of finding AAD.



    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

    Comment


    • Re: spent2much UE diary

      Originally posted by missy View Post
      Just when I thought these jokers were running out of letters...
      "Your behaviour" bit is brill
      like that is going to make me pay up :
      _______________________________________



      Comment


      • Re: spent2much UE diary

        You could always "find the tone of your letter offensive and unacceptable."

        Comment


        • Re: spent2much UE diary

          Or

          Dear sirs,

          Thank you for your letter dated xxxxxxxxxx and it's content are noted with utter amusement. No debt to your client is acknowledged.

          You have stated that my behaviour in this matter will not be tolerated. On the contrary, your letter is both incorrect and offensive.

          There was no need to investigate my whereabouts. Had you asked, I could have told you for free.

          Now, do the job that you are being paid for with due diligence. This account is in dispute with Simply Be and has been so since xxxxxx, when your client failed to satisfy the most rudimentary of statutory requests under s78 of the Consumer Credit Act 1974. As professional Debt Collectors, you will know that until this request is fully satisfied, the account is totally Unenforceable.

          I suggest that you contact your client again and urge them to comply with my lawful statutory request before you issue any further vexatious and unlawful threats. You will be aware of the penalties if you do.

          Comment


          • Re: spent2much UE diary

            Originally posted by vint1954 View Post
            Or

            Dear sirs,

            Thank you for your letter dated xxxxxxxxxx and it's content are noted with utter amusement. No debt to your client is acknowledged.

            You have stated that my behaviour in this matter will not be tolerated. On the contrary, your letter is both incorrect and offensive.

            There was no need to investigate my whereabouts. Had you asked, I could have told you for free.

            Now, do the job that you are being paid for with due diligence. This account is in dispute with Simply Be and has been so since xxxxxx, when your client failed to satisfy the most rudimentary of statutory requests under s78 of the Consumer Credit Act 1974. As professional Debt Collectors, you will know that until this request is fully satisfied, the account is totally Unenforceable.

            I suggest that you contact your client again and urge them to comply with my lawful statutory request before you issue any further vexatious and unlawful threats. You will be aware of the penalties if you do.
            that is brilliant i am sending that today and thank you for taking the time to write that i appreciate it very much
            _______________________________________



            Comment


            • Re: spent2much UE diary

              update

              this was supposed to update an account i don't know how to do it with the new forum layout , anyone know how please
              _______________________________________



              Comment


              • Re: spent2much UE diary

                Originally posted by Spent2much View Post
                update

                this was supposed to update an account i don't know how to do it with the new forum layout , anyone know how please
                Press bottom right of post...where it says .....Reply with Quote.
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • Re: spent2much UE diary

                  Originally posted by Spent2much View Post
                  Type of account (overdraft Lloydstsb) husband's

                  Date commenced (2003)

                  Approx balance (£384.89)original balance was £525

                  Date last paid (22 June 2012)

                  Are you on arrangement or not paying (was on dmp now stopped paying)

                  Status (default/cca being sent )

                  Account owner (moorcroft)

                  9/7/12 cca request sent
                  13/7/12 request from moorcroft for £1.00 so they can deal with the cca request
                  16/7/12 sent moorcroft £1 postal order
                  1/8/12 moorcroft have sent postal order back saying it needs to be sent to and written out to LloydsTsb
                  14/11/12 moorcroft asking for payment or may start legal proceedings.
                  Letter from Moorcrof today, say they need a £1 before they can process mt request .
                  this is an overdraft account i thought no £1 payment was needed

                  14/11/2012

                  Our records show that we have not received a payment from you since 02/08/12.

                  We must therefore ask you to make an immediate payment to us or contact this office within the next 48 hours.

                  Unless payment of this amount is received in the next 7 days we may remommend to our client that we take further debt recovery action against you without further notice.


                  Neither we nor our client wish to take this step and if you call us on the above number we would be happy to agree a repayment plan that you can afford and maintain.

                  Any payment may be attached to this letter and made payable to Moorcroft debt Recovery Ltd.

                  Yours sincerely.


                  30/11/12 Moorcroft,Our records show that despite our previous letters to you,payment has still not been received

                  your account is in arrears for the sum of £1.00
                  Contact your dmc to arrange payment , contact us if you are no longer dealing with this third party .

                  As a result of arrears the account has been passed to Home Collections Division for possible action

                  Threat of recovery action



                  21/1/13 from LloydsTsb account passed to Robinson Way

                  24/1/13 from robbers way
                  do not ignore they have been authorised to revover this debt in full , threat of court action




                  28/1/13 sent account sold while in dispute letter
                  1/2/13 from Robbers way

                  Your account has been passed to me for review. I am concerned that an affordable payment plan has not been agreed for payement of your account.

                  i want to make it simple for you to pay your account. Start to pay this account by making a MONTHLY PAYMENT OF JUST £30,(on due day of your choice), this can be agreed simply and quickly in one phone call to us. Or if you prefer, set the direct debit up online at http://www.robway.co.uk


                  If that is not affordable we need to hear from you, call us now, or email us at payline@robinson-way.com. Your circumstances will be considered.



                  If an affordable payment plan is not agreed with you, I will have no alternative but to pass your account for further action. Once your account leaves my hands there will be little more i can do to help you.


                  collections manager.


                  7/02/13

                  Please note we have noted the dispute/query you have raised.

                  We will make the necessary enquiries and let you know the outcome in due course.
                  Stopped all recovery action for time being

                  11/02/13 LloydsTsb
                  Cannot deal request until hubby sends a letter signed with his signature


                  13/02/13 to LloydsTsb CCA Request-Demand of Signature



                  18/02/2013 LloydsTsb

                  After looking into your complaint there is no record of you requesting a copy of the credit agreement for this account before now. I can assure you if we had been in reciept of this letter we would have responded sooner. Credit agreements do not apply to bank accounts and for this reason we cannot provide you with a copy of your credit agreement for the account requested.

                  I appreciate your concern with the fees which applied to your account. I can see you had a planned overdraft limit of £500. In providing you with this limit, we requested you to monitor the account and stay within its limit. I can see you last used your account on 26th february 2007 when you transferred £129.00 out of your account to leave £499.89 overdrawn. The transaction which took you overdrawn was the interest which we had pre notified you of. As such your account exceeded the planned overdraft and you were in an unplanned overdraft which was subject to unplanned overdraft fees as outlined in the terms and conditions of your account.

                  Fees continued to apply to your account until 2July 2007 , when we were made aware you were experiencing financial difficulties. From 26th Feb to 2 July 2007 £137.54 fees were applied correctly to your account.

                  When we were made aware you were experiencing difficulties and were dealing with Payplan we suspended all fees on the account and accepted the payments which were being made. Your account closed on 15 September 2008 with a debit balance of £599.68 and transferred to our Recoveries department as a longer repayment term was required . I can assure you no fees have been applied since 2 July 2007.

                  I appreciate you would rather make arrangements directly with us regarding payments, however, it is not practical for this to happen. It is normal for us to assign external recovery agents to act on our behalf (moorcroft) fromMay2011to August 2012. Due to no payments being made since then we assigned robinson way to contact you to discuss repayments.

                  To restore your confidence in us I have arranged for £137.54 fees to be credited to the account . Plese allow ten working days for the refunds to be processed at which point the amount owed will reduce to £384.89 . I will inform Robinson way of the revised balance.

                  21/02/13 LloydsTsb (no account number on this letter but i assume its for this account as hubbys tsb credit card is with 1st credit.

                  I was most concerned to receive your letter. Thank you for contacting us.

                  As your concerns relate to issues outside this control of this office, I have passed your concerns on to LloydsTSB's customer service recovery centre. It may take a while to gather all the facts together, but they will try to come back to you with a full response within the next few working days.

                  I think this letter has crossed with the one received a few days ago.

                  27/04/13 Robbers way

                  IMPORTANT PLEASE CONTACT US
                  Your account still remains unpaid despite previous letters and calls. Your account is due to be transferred to our solicitors, Horwich Farrelly in the next 10 days, who may consider court action.

                  If you would rather agree an affordable payment plan directly with us to prevent this account being passed to our solicitors, please contact us without delay.


                  Just trying to update this, I'm now confused, 27 th April 13 Robinson Way threatened to transfer this account to their solicitors Horwich farrelly, and then 15 May 2013 drysden/fairfax wrote saying their client has instructed them to collect this debt.

                  18/5/13 sent SWID to drysdenfairfax



                  24/5/13 drysdenfairfax- pay up or may consider court action
                  19/6/13 Robinson way doorspet visit threat
                  26/7/13 Account passed to Capquest
                  This letter is to inform you that your LtSB overdraft account has been referred to capquest to manage.

                  We have made enquires with experian crb who have confirmed that this is the current address for you.

                  it is our aim to agree a suitable plan with you to repay this debt. Our experienced team of negotiatiors are here to assit you in arranging a suitable arrangement . It is important an agreement is reached .

                  If contact is not made by this date your account will escalate to the next stage of recoveries (NO DATE WAS GIVEN)


                  [/QUOTE]

                  update
                  Last edited by Spent2much; 1 August 2013, 06:06.
                  _______________________________________



                  Comment


                  • Re: spent2much UE diary

                    good morning, i just sussed it out but thank you for pointing it out
                    _______________________________________



                    Comment


                    • Re: spent2much UE diary

                      Just wait until they contact you again

                      Comment


                      • Re: spent2much UE diary

                        Originally posted by Spent2much View Post
                        Type of account (credit card)husband's

                        Date commenced (2003)

                        Approx balance (£467

                        Date last paid (22 June 2012)

                        Are you on arrangement or not paying (was on dmp now stopped paying)

                        Status (default/cca being sent )

                        Account owner (Capitol one)


                        9/7/12 cca request sent

                        1/9/12 account passed to Fredrickson
                        21/9/12 Fredrickson demanding payment
                        24/9/12 sent account sold while in dispute letter to Fredrickson and also to Cap One
                        6/10/12 from Fredrickson account on hold while they refer back to Cap One
                        10/10/12 Fredrickson ,.their client has complied with the cca request 16th July 2012
                        (we have not received a thing)
                        12/10/12 threat of court action
                        15/10/12 sent letter before action.
                        22/10/12 Fredrickson threat before action postcard
                        24/10/12 Fredrickson ,they have referred the account back to Cap One ,no longer instructed to deal with it.



                        11/01/13
                        from cap one letter scanned

                        24/01/13 sent a one liner asking Cap One to re-send the two letters they said they sent in July and Oct 2012
                        08/02/13 from Cap One
                        Thank you for your recent letter.

                        I would like to be able to help you with your query, but unfortunatley you did not sign letter.
                        To enable me to answer your query, please write to us at the address belwo including an example of your signature and your 16 digit account number as a reference:
                        Alternatively, you can call one of our specialist account managers who will go throught a security check with you and answer your query immediatley.

                        I'm sorry for the inconveience this may cause you. I realise how frustrating it is to have to to the trouble of contacting us again. However, we need to do this to protect the security of your account and personal detals.

                        02/03/2013 from Bryan Carter solicitors LLP

                        We write with regard to theis outstanding debt.
                        Payment must be made in full withing the next fourteen days failing which we will remommend to our client that proceedings be issued without further notice.
                        Sould proceedings be issued, additional charges will be added to the existing balance as shown below.
                        Outstanding balance £467.90
                        Interest £37.90
                        Court fees £30.00
                        Solicitors costs £50.00
                        New £585.33 if proceedings are issued.
                        If you dispute liability for this debt please state your reasons in writing
                        and supply us with documents in support of your defence to any claim.
                        Before the account is referred to us to litigate you still have an
                        opportunity to contact fredrickson Internationl Ltd with your payment
                        proposals. In order to avoid further action you should telephone them .

                        This is a serious matter and you should seek independent legal advice.

                        4/3/13 sent sold while in dispute to Bryan Carter

                        08/03/2013 from Bryan Carter solicitors

                        We write further to your letter dated 4 March 2013, the contents of which we note.

                        We believe that our client has complied with the Pre-Action Protocol so far as it applies to this matter.

                        For the avoidance of doubt however the monies due may be paid to our client's debt collection agents, Fredrickson International Limited, by direct debt, bank standing order, cash, cheque, debit card, payment card or postal order. Please see Fredrickson International Limited's notepaper for details of their address ad telephone number.

                        You may contact us between .....bla bla bla

                        We confirm that a list of organisations where independent advice could be obtained was provided on the overleaf of Fredricksons notepaper.

                        In relation to your request for documents, it is our client's policy to provided agreements to its customers at the point of contract and statements throughout and therefore you have already been provided with validation of the debt.

                        Our client confirms that they have fulfilled their obligations under section 78 of the consumer credit act 1974 in their letter to you dated 16 July 2012 and the debt remains enforceable .

                        At this time we have no instructions to litigate this account, however if Fredrickson International Limited does not hear from you with your payment proposals by 21 March 2013 we will seek further instructions from our client.
                        28/03/13 from Fredrickson International
                        Despite a recent letter from Bryan carter Solicitors you have failed to
                        discharge your debt with our client Capital One (europe)plc. We are

                        We are prepared to offer you one final opportunity to pay before recommending to our client that they instruct solicitors to issue a claim at your address.
                        At this late stage, and as a gesture of goodwill, we are prepared to accept a full and final settlement on this account provided that you contact us within 48 hours of reciept of this letter.

                        3/7/13 Cap One

                        PLEASE BE AWARE your account has moved

                        I am writing to advise you that your account is no longer being managed by the Debt Collection Agency who were acting on behalf of Capital One.

                        Please work with us to reduce your debt

                        It is important that you continue to make payments to your account. Payments should be made directly to Capital One unless otherwisde notified. Please see attached for payment methods.

                        Already settled ?

                        Please disregard this letter if you have agreed a settlement figure with the Debt collection agency and have made tht payment.

                        Have questions or need help?

                        If you have any questions please call us .


                        2/8/13 Capital One

                        I am writing to inform you that capital one have sold your account to Lowell Portfolio l Ltd, All contact about your account should now be with Lowell Portfolio l Ltd who will write you to provide details of how they can be contacted and how payments can be made.

                        Lowell will start reporting against your credit file within 30 days of you receiving this letter.

                        The outstanding balance on your account as at 18/07/2013 was £467.90 and this balance will be passed along with any payments or spend to Lowell .

                        02/08/2013 Lowell Prtfolio l Ltd

                        introduction of who they are and explaining when the account was bought by them and how they are entitled to receive payment of the outstanding balance.

                        How much owed how to contact them to arrange a monthly repayment plan

                        Please call to discuss how to repay the account

                        .

                        wait until they write again and then send a sold while in dispute letter ?
                        _______________________________________



                        Comment


                        • Re: spent2much UE diary

                          Just hold fire and wait for their next response. post again before sending anything

                          Comment


                          • Re: spent2much UE diary

                            Originally posted by Spent2much View Post
                            Type of account (overdraft)mine

                            Date commenced (2003)

                            Approx balance (£248)

                            Date last paid (22 June 2012)

                            Are you on an arrangement plan not paying (was on dmp now stopped paying)

                            Status (default/cca being sent )

                            Account owner (HBOS)

                            9/7/12 cca request sent

                            28/9/12 from Halifax account passed to BLS 3/8/12
                            14/11/12 payment reminder
                            28/11/12 sent cca reminder to bls
                            13/12/12 BLS saying statements enclosed as requested
                            14/12/12 BLS essential that i contact them
                            24/12/12 Halifax account passed to DrysdenFairfax
                            31/12/12 from DrysdenFairfax threatening letter to pay , court action , charge on house,
                            31/12/12 account sold while in dispute letter to drysdenfairfax
                            letter not received by drysdenfairfax according to post office website.
                            19/1/13 resent sold in dispute letter , sent by recorded delivery .
                            24/1/13 threatening letter from drysdenfairfax
                            16/2/13 from drysdenfairfax offer of settlement

                            29/04/13 Halifax
                            Account transferred to Westcot Credit Services Litd

                            29/04/13 account sold while in dispute letter to westcot


                            07/05/13 Westcot
                            We have been instructed by our client to collect the outstanding balance on their behalf.
                            You should read both sides of this notice carefully, follow the instructions and reply IMMEDIATELY.If you have any queries or any of the information supplied is incorrect, please contact us .

                            TO AVOID WESTCOT TAKING FURTHER ACTION, YOU MUST:
                            PAY THE DEBT IN FULL TO WESTCOT OR 2. CONTACT US ON BLAH BLAH BLAH
                            15/05/2013 westcot FINAL NOTICE
                            our latest enquiries have now confirmed that you are still resident at this address but we have not received a reply to our previous corrospondence.

                            Unless you contact us to agree repayment of £248.46 within the next 10 days, further collection activity will be taken to recover the full outstanding balance,

                            please do not ignore this letter as this could result in further action being taken to recover the debt.


                            18/05/2013 sent OD SWID to westcot

                            31/05/13 Westcot

                            We acknowledge that have raised a query on this account and we would like to confrim to you how this will be investigated.

                            We will suspend all collections activity on the above account whilst the matter is under investigation.This means that we will not write to you, or telephone you in pursuit of the account whilst it is being investigated.


                            10/06/2013 westcot
                            We refer to your recent communication. Having contacted our client they have advised that the above balance is correct and due for payment .They state that the above balance relates to a current account, therefore no credit agreement is available.

                            In the circumstances, we believe the dispute has now been resolved and the full balance or an agreed monthly instalment is required by return. Payment can be made by direct debit or online

                            If in the event you believe you still have a valid dispute , please contact us with the details within the next 14 days otherwise your account will be returned to our recovery team for collection

                            5/8/13 westcot

                            As a final attempt to avoid further action, our client has agreed that we can offer you a discount to settle your account.

                            This offer is only available for a limited period so you should contact us by the 11/08/2013 to agree a suitable settelememt , or the offer will be withdrawn and further action will continue to recever the full outstanding balance of £248.46.

                            If you are unable to take advantage of this offer, we will still consider a realistic repayment plan and you should contact us urgently to discuss your options. Unless a suitable arrangement plan is reached within 10 days of the date of this letter, (01/0/2013), further recovery action will be taken.


                            update
                            _______________________________________



                            Comment


                            • Re: spent2much UE diary

                              Have you sent the second OD letter?

                              If not send that one.

                              If you have, send a one liner referring to it.

                              Comment


                              • Re: spent2much UE diary

                                Originally posted by vint1954 View Post
                                Have you sent the second OD letter?

                                If not send that one.

                                If you have, send a one liner referring to it.
                                I don't think I have but I will send that and see what they say next , thank you
                                _______________________________________



                                Comment

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