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  • Re: Need Advice

    Originally posted by Lovemoney View Post
    TESCO (CREDIT CARD)
    STARTED: 17/6/2005
    CREDIT LIMIT: £1750
    CURRENT BALANCE: £1703
    DEFAULT BALANCE: £1771.00 (10/07/2006)
    HISTORY
    20/2/2012
    cca request sent
    26/3/2012
    received cca request returned because the letter unsigned and require signature then can proceed(letter stamp received 7/3/12). Payment arrangement plan for review request proposals for increasing the mnthly repayments. CCA request resent.
    4/5/2012
    CCA received emailed to Niddy. Niddy says THANKS will be sending MPT letter.
    4/5/2012
    MPT letter sent.
    30/1/2013 BALANCE: £1700.16
    Letter from Tesco Bank received today (1/2/13). You must pay yr credit card balance now. You have been issued with a Termination Notice on yr Tesco Bank credit card & yr a/c has been passed to our Recoveries team. To avoid any further action, pls make a payment now.
    How to pay
    Debit Card - call us on XXXXXXXXXXX
    Cheque - send the cheque to Credit Card Recoveries.....
    Need help?
    If you cannot make this payment right away, you must call us immediately on XXXXXXX.
    4/2/2013
    Our Templates | Unenforceability Templates | Final Response - Unenforceability (CCA Received) sent by recorded.
    18/2/2013
    Letter from Tesco Bank received today (21/2/13). You still haven't paid yr credit card balance, But it's not too late. We recently wrote to you, remninding you to repay the amount due on yr a/c. However, you still haven't made a payment or agreed a repayment plan. What hapens now? As you have not made any payments, we will consinder taking further action. This could mean passing yr a/c to an external Debt Collection Agency, who will contact you & may visit yr home to collect the debt in person. Depending onb the amnount you owe, it could also include legal action against you to get the money back. However, we would much rather agree a more satisfactory arrangement with you. Pls call us. What you need to do It's vital that you take immediated action to pay the amount owed to avoid further action. You can make yr payment by: XXXXXXXXXXXXXXXX. We prefer not to take this action, but if we do not hear from you we have no alternative. Pls contact us immediately on xxxxxxx to discuss repayment of yr debt. (refer #664 see what they do next)
    28/2/2013
    Letter from Tesco Bank received today (4/3/13). We are considering legal action to recover your debt Despite writing to you several times, you have still not paid off yr credit card balance or made a repayment arrangement with us. We are now considering commencing court proceedings against you to recover this debt. What this could mean A County Court Judgment could be granted against you. This is likely to affect your ability to obtain credit in the future. You may also be liable for court costs. If we obtain a judgement & you still don't pay we may ask the court to enforce the debt against you. This could mean: *A legal document being served on yr employer which forces them to regularly take an amount of money from yr wage to pay yr outstanding debt to us (this depends on the number of hrs you work) *If you are a homeowner, we may ask the court for a charging order over yr home. If we have a charging order & yr home is sold (through repossession or for any other reason), we may look to any available sale proceeds to help pay the sums you owe to us. We would prefer come to an arrangement with you to settle this debt. Pls call ua immediately on XXXXXXXXX to discuss a repayment plan. Line are open XXXXXXXXX. refer #676
    6/3/2013
    Resend a photocopy Our Templates | Unenforceability Templates | Final Response - Unenforceability (CCA Received) with a cover note saying I am concerned that you are threatening legal action when you have failed to reply re problems with the agreement you supplied, outlined in my letter of 4/2/2013, a copy of which is enclosed. By recorded.
    19/3/2013
    Letter from Tesco Bank received today (22/3/13) Further action to recover yr debt Due to the absence of an acceptable repayment arrangement & despite several attempts to contact you to discuss this matter, we will shortly commence further action against you to recover the debt. This is likely to mean passing yr a/c to an external Debt Collection Agency, who will contact you & may visit yr home to collect the debt in person. Depending on the amount you owe, it could also include legal action against you to get the money back. However, we would much rather agree a more satisfactory arrangement with you. Pls call us urgently. Act immediately & stop further action - make a payment now You have 1 final opportunity to make a payment. Pls act now. You can pay by: XXXXXXXXXX. What happens if you don't pay If you don't make a payment or agree to a repayment plan within 7 days, we will commence further action against you. Need help? If you need to discuss yr situation, pls call us XXXXXXXXXXX. refer #686
    8/4/2013
    Letter from Tesco Bank received today (10/4/13) Important-you must take action-call us today on XXXXXXXXXXXXX Despite previous correspondence & our repeated attempts to try & reach an arrangement with you regarding the above debt, it still remains outstanding. We will shortly have no alternative but to seek the assistance of a Debt Collection Agency or, if appropriate, commence legal proceedings against you for recovery of the debt. What you need to do You have one final opportunity to make an acceptable offer of repayment. You must do this within the next 7 days. Call us on XXXXXXXXXXX to pay. Lines are open XXXXXXXX. Are you in financial difficulties? Contact us immediately if, due to financial difficulties or a change in circumstances, you cannot pay the full debt within the next 7 days. There is no need to panic. Call XXXXXXXto speak to one of our experienced advisors. They will listen sympathetically & help you think about yr options. We have helped lots of people in yr situation in the past. refer #697
    26/4/2013
    Letter from Wescot received (29/4/13) We have been instructed by our client (Tesco Bank) to collect the outstanding balance £xxxx.xx on their behalf. Pls contact us asap as failure to do so will result in further recovery action.
    30/4/2013
    Templates | Unenforceability Templates | Account Sold whilst in Dispute sent by recorded. refer #720
    8/5/2013
    Letter from Wescot received today (13/5/2013). We acknowledge that you have raised a query on this a/c & we would like to confirm to you how this will be investigated. WHAT WILL HAPPEN? We will suspend all collections activity on the above a/c whilst the matter is under investigation. This means that we will not write to you, or telephone ou in pursuit of the a/c whilst it is being investigated. However, we may need to contact you if we require further details or wish to clarify any information that you have provided to us. As our investigation of yr query will require us to contact our client, this process may be take several wks. We would appreciate yr patient during this time. Upon concluding our investigation, we will contact you again. WHAT CAN YOU DO? If further information to help us investigate or resolve the query can be provided, we would be grateful. If you wish to contact us to discuss the matter.
    14/6/2013
    Letter from Wescot received today (18/6/2013). We refer to yr recent communication where you raised a dispute on this a/c. Thank you for yr patience & we can confirm that we are awaiting further information from our client before this issue can be resolved, we will be in touch with you in due course.
    04/10/2013
    Letter from Wescot received today (9/10/2013). We acknowledge that you have raised a dispute on this a/c & we would like to confirm to you how this will be investigated. WHAT WILL HAPPEN? We will not make contact with you regarding collection of the outstanding balance on this a/c whilst this issue is being investigated. Pls be advised that as we will also need to contact our client, this process may take several weeks.
    08/10/2013
    Letter from Wescot received (11/10/2013). Having contacted our client they have advised they have no record of receiving a CCA for this a/c. We believe the dispute has now been resolved & full balance or an agreed monthly instalment is required by return. If in the event you believe you still have a valid dispute, pls contact us within 14 days otherwise yr a/c will be returned to our recovery team for collection.
    09/10/2013
    Letter from Wescot received (12/10/2013). Refer to yr recent communication where you raised a dispute on this a/c. Thank you for yr patience & we can confirm that yr a/c remains on hold whilst we await further information from our client, we will be in touch with you in due course.
    13/3/2014
    Letter from Tesco Bank received. Due to yr failure to agree or maintain repayments towards yr debt, we've decided pass to Fredrickson working on our behalf. They'll attempt to contact you within the next 10 days, to start discussing yr individual circumstances to establish an affordable & sustainable repayment arrangement with you. Refer #829&#830
    20/3/2014
    Letter from Fredrickson received. We're instructed by
    Tesco Bank to collect yr a/c debt which is now seriously overdue. You've failed to pay the balance which remains outstanding & our client now requires you must contact us immediately to either pay in full or set up an affordable repayment plan depending on yr circumstances. For yr convenience we offer a variety of payment methods. This is a serious matter & you may wish to seek independent advice. It so pls tel us straight away to let us know if this is yr intention.
    28/3/2014
    Templates | Unenforceability Templates | Account Sold whilst in Dispute sent by recorded. Refer #830 & #835
    27/4/2014
    Letter from Fredrickson received. Wrote to you recently about this a/c but have not yet received a satisfactory payment proposal from you. You need to contact us now to resolve this matter by either paying the balance outstanding or making an arrangement with us to repay the debt by instalments if yr circumstances are such that you can't pay in full. We urge you to do so without delay to prevent further debt recovery action being taken against you.For yr convenience we offer a variety of payment methods,this is a serious matter & you may wish to seek independent advice.
    27/4/2014
    Letter from Fredrickson received. If you require documentation under the CCA 74, you may request this directly from our client with the appropriate fee of £1. In the meantime pls contact us with yr payment proposals.
    UPDATE...
    12/5/2014
    Letter from Fredrickson received (14/5/14). Could you pls call our office. The a/c has been placed on hold for 10 days. Pls note that further debt recovery action may be taken if you do not contact us during this period.
    Any advice on what I should send.

    Comment


    • Re: Need Advice

      Originally posted by Lovemoney View Post
      UPDATE...
      29/4/2014
      Letter from MORTIMER CLARKE SOLICITORS received. Refer to yr letter. Pls note that in order for our client to continue with yr current payment schedule, we require you to complete & return I&E form within 7 days. Our client needs to assess that yr payment are still affordable & sustainable.
      Any advice on what I should do next. All help as always is very much appreciated.


      Originally posted by Deepie View Post
      Yes only the courts can ask you to fill out a I&E form...
      Originally posted by Still Waving View Post
      I would be inclined to send them a short letter pointing out that you are already paying as ordered by the Court.

      That's what I would do.......

      Originally posted by Lovemoney View Post
      UPDATE...
      12/5/2014
      Letter from Fredrickson received (14/5/14). Could you pls call our office. The a/c has been placed on hold for 10 days. Pls note that further debt recovery action may be taken if you do not contact us during this period.
      Any advice on what I should send.


      If it were me I'd see what they do next.....
      I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

      If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

      Comment


      • Re: Need Advice

        Originally posted by Lovemoney View Post
        TESCO (CREDIT CARD)
        STARTED: 17/6/2005
        CREDIT LIMIT: £1750
        CURRENT BALANCE: £1703
        DEFAULT BALANCE: £1771.00 (10/07/2006)
        HISTORY
        13/3/2014
        Letter from Tesco Bank received. Due to yr failure to agree or maintain repayments towards yr debt, we've decided pass to Fredrickson working on our behalf. They'll attempt to contact you within the next 10 days, to start discussing yr individual circumstances to establish an affordable & sustainable repayment arrangement with you. Refer #829&#830
        20/3/2014
        Letter from Fredrickson received. We're instructed by
        Tesco Bank to collect yr a/c debt which is now seriously overdue. You've failed to pay the balance which remains outstanding & our client now requires you must contact us immediately to either pay in full or set up an affordable repayment plan depending on yr circumstances. For yr convenience we offer a variety of payment methods. This is a serious matter & you may wish to seek independent advice. It so pls tel us straight away to let us know if this is yr intention.
        28/3/2014
        Templates | Unenforceability Templates | Account Sold whilst in Dispute sent by recorded. Refer #830 & #835
        27/4/2014
        Letter from Fredrickson received. Wrote to you recently about this a/c but have not yet received a satisfactory payment proposal from you. You need to contact us now to resolve this matter by either paying the balance outstanding or making an arrangement with us to repay the debt by instalments if yr circumstances are such that you can't pay in full. We urge you to do so without delay to prevent further debt recovery action being taken against you.For yr convenience we offer a variety of payment methods,this is a serious matter & you may wish to seek independent advice.
        27/4/2014
        Letter from Fredrickson received. If you require documentation under the CCA 74, you may request this directly from our client with the appropriate fee of £1. In the meantime pls contact us with yr payment proposals.
        12/5/2014
        Letter from Fredrickson received (14/5/14). Could you pls call our office. The a/c has been placed on hold for 10 days. Pls note that further debt recovery action may be taken if you do not contact us during this period.
        Refer #857

        UPDATE...
        20/5/2014
        Letter from Fredrickson received. Despite attempts to negotiate a settlement of this a/c, there is still no arrangement in place to repay this debt. If you are in a position to make a payment, we offer a variety of payment methods. If you have not done so already you may wish to obtain free independent debt advice.
        4/6/2014
        Letter from Fredrickson received. Previous correspondence from us yr debt with our client
        Tesco remains outstanding. We're prepared to offer you an opportunity to pay before referring this a/c back to our client with a recommendation to them to take further action. At this late stage & as a gesture of goodwill, prepared to offer a reduced settlement on this a/c provided that you contact us. Pls note that if our client has registered a default on yr credit file & you pay a reduced settlement, the default will be amended to reflect that it has been partially settled, flag may affect any future credit applications that you make, as lenders have access to this information & may take it into consideration, will remain on yr file for 6yrs. For yr convenience we offer a variety of payment methods.
        Would see what the send next...

        Comment


        • Re: Lovemoney UE Diary

          Sounds like they have no cards left to play, just a last ditch effort to squeeze some juice before they give up. Nice one.

          Comment


          • Re: Lovemoney UE Diary

            Originally posted by Lovemoney View Post
            MBNA (CREDIT CARD)
            ACCOUNT SOLD TO DCA (LINK FINANCIAL)
            STARTED: 28/8/2003
            CURRENT BALANCE: £1574
            DEFAULT BALANCE: £1617 (1/11/2006)
            HISTORY
            21/3/2012
            Niddy confirmed
            26/3/2012
            sent off MPT letter.
            16/3/2012
            received REMINDER NOTICE-YOUR PAYMENT IS OVERDUE.
            the payment £1 was due on 25/4/12 & as such yr repayment plan is in arrears. If the sum shown below is not made immnediately then the plan will be cancelled and the full outstanding balance of £1565.50 will be due. should contact an Account Officer to make this payment by Debit or Credit Card today.
            TOTAL NOW PAYABLE £1.00.
            8/6/2012
            received letters from LINK have recently cancelled the agreement to repay this sum in regular instalments because you failed to make these payments on the agreed schedule, may have occurred through a change in your circumstances or simply an oversight on yr part, however it is important that we get this a/c back on track. Contact and speak to an a/c officer to clear any arrears and reset payment plan or to indicate why you can no longer meet yr plan.
            11/6/2012
            Harassment by Telephone template send.
            18/6/2012
            received a reply from LINK thank you for yr letter dated...we confirm that we shall remove yr contact telephone no on the a/c on the proviso you enter into proper dialogue regarding settlement of yr outstanding a/c. The a/c is in arrears as you have made no payments on the a/c since 20/3/12. Please confirm yr payment proposal by return. If have any questions or queries in relation to this letter feel free to contact xxxx.
            24/8/2012 BALANCE £1565.50
            received letter from LINK (#406) this is final notification that any agreement you had with LINK to repay yr debt has been cancelled for non payment. Without further reference to yoou we will immediately commence recovery of the full sum by one the following options & will be held liable for any & all the our costs associated with collection:1. Yr data will be passed to our internal Asset Investigation Dept. 2. Yr a/c will be approved for recovery by way of a Judgement/Decree secured in yr local Court. 3. This debt will be transferred to a Debt Collection Agent who may call at you home. It is unfortunate that we have not been able to resolve this amicably with you. As always our team of Account Officers are available XXXXXXX should you wish to discuss this matter.
            28/8/2012
            CCA Query - Creditor Refusal to Accept UE Status sent.
            3/9/2012
            letter from LINK received today(5/9/12). Please find enclosed the documents (copy of application form with separate unsigned credit agreement regulated by the Consumer Credit Act 1974 term and conditions, they send previously which Niddy confirmed UE) you have requested from LINK outsourcing. If you have any additional queries relating to this documentation pls do not hesitate to contact us. Where this request was made under Section 77or78 of the CCA 2006 this document fulfils our obligations.
            7/9/2012
            CCA Query - Application Form Received sent.
            15/9/2012
            letter from LINK (dated 13/9/12) received. (refer #427)
            17/9/2012
            Threat by Creditor - Threat-o-Gram Letter Before Action sent. (Advised #429)
            19/10/2012
            letter from LINK (dated 17/10/12). Re: Link -&- Yourself...in acknowledgemenet of yr correspondence 5/9/12 & 16/9/12 respectively. Point out that you already been provided with a copy of the executed CCA & should you dispute that it is in fact an executed CCA or that it is not compliant with the regulations in place at the time it was incepted, you should take independent legal advice.
            Yr correspondence of 5/9/12 will be treated as a further S78 CCA 1974 request & we will therefore provide a further S78 CCA 1974 response together with a full response setting out why the Agreement is enforceable.
            We would make it clear that we do not intend thereafter to enter into protracted correspondence regarding the enforceability of the Credit Agreement & in the event that you continue to withold repayment of yr indebtedness 14days after receipt of the S78 response, we will refer the matter to the Court, being the appropriate forum to determine enforceability, without further reference to you. Your faithfully, (Defence & Resolutions, Litigation Department Tel 00000000000000)
            23/10/2012
            one liner referring to my letter on XX/XX/XXXX, with a copy of Threatogram letter...sent by recorded.
            29/10/2012
            Letter from LINK received today (31/10/12). Please find enclosed the documents (same as previously they send which Niddy redeemed UE) you have requested....If you have any additional queries relating to this documentation pls do not hesitate to contact us. Where this request was made under Section 77 or 78 of the CCA 2006 this document fulfils our obligations.
            5/11/2012
            Our Templates | Unenforceability Templates | CCA Query - Application Form Received SENT. (Refer #495)
            10/12/2013
            Statement of A/C received. Period: 10/8/12 to 4/12/13 balance: £1565.50.
            13/1/2014
            Letter from Link received today (15/1/14). NOTIFICATION OF ACCOUNT TRANSFER TO AGENT you have failed to reach an agreement with us regarding of this current outstanding debt. Unless you contact us within next 7 days, we will instruct InstantSilver to take over the management of this a/c. If you wish to prevent this, pls contact us XXXXXXXX. No doubt this will be given yr urgent attention.
            11/2/2014
            Letter from InstantSilver received. You currently owe Link £1565.50, we know that being in debt can be very stressful with to many telephone calls, agent visits and collection letters. At InstantSilver will set you up with a repayment schedule that we give you an upfront discount of 25% = £1174.13 , a single mnthly payment £24.46 term 48 & o% interest. Even better you will receive no calls, collections letters and no visits from today. Simply conplete the D/Debit form or Standing order indicating.
            25/2/2014
            Letter from InstantSilver received today (27/2/14). Act now! Please don't miss out on this offer! A discount of 25% & 48 mnthly payments to get debt free. If you do not maintain these payments then the a/c will be returned to the Link collections team. Yr discount will be removed & the full balance will again be due minus any payments you made.If you have any difficulties in making a payment pls call.
            10/03/2014
            Templates | Unenforceability Templates | Account Sold whilst in Dispute sent by recorded. *Refer #818
            UPDATE...
            13/6/2014
            Letter from Link received. We write further to you to confirm that we've made a commercial decision to cease recovery action on the a/c & the matter is now closed.

            Comment


            • Re: Lovemoney UE Diary

              Woohoo! Great news Lovemoney

              Keep that letter very safe...just in case.
              Let your smile change the world but don't let the world change your smile


              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • Re: Lovemoney UE Diary

                Originally posted by Lovemoney View Post
                UPDATE...
                13/6/2014
                Letter from Link received. We write further to you to confirm that we've made a commercial decision to cease recovery action on the a/c & the matter is now closed.

                Brilliant, I'm so pleased for you, it's made my day
                "If wishes were horses, beggars would ride"

                Comment


                • Re: Lovemoney UE Diary

                  Gosh that's brilliant news xxxxx
                  I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                  If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                  Comment


                  • Re: Lovemoney UE Diary

                    Good result Lovemoney.

                    Comment


                    • Re: Need Advice

                      Originally posted by Lovemoney View Post
                      TESCO (CREDIT CARD)
                      STARTED: 17/6/2005
                      CREDIT LIMIT: £1750
                      CURRENT BALANCE: £1703
                      DEFAULT BALANCE: £1771.00 (10/07/2006)
                      HISTORY
                      4/5/2012
                      CCA received emailed to Niddy. Niddy says THANKS will be sending MPT letter.
                      4/5/2012
                      MPT letter sent.
                      30/1/2013 BALANCE: £1700.16
                      Letter from Tesco Bank received today (1/2/13). You must pay yr credit card balance now. You have been issued with a Termination Notice on yr Tesco Bank credit card & yr a/c has been passed to our Recoveries team. To avoid any further action, pls make a payment now.
                      How to pay
                      Debit Card - call us on XXXXXXXXXXX
                      Cheque - send the cheque to Credit Card Recoveries.....
                      Need help?
                      If you cannot make this payment right away, you must call us immediately on XXXXXXX.
                      4/2/2013
                      Our Templates | Unenforceability Templates | Final Response - Unenforceability (CCA Received) sent by recorded.
                      18/2/2013
                      Letter from Tesco Bank received today (21/2/13). You still haven't paid yr credit card balance, But it's not too late. We recently wrote to you, remninding you to repay the amount due on yr a/c. However, you still haven't made a payment or agreed a repayment plan. What hapens now? As you have not made any payments, we will consinder taking further action. This could mean passing yr a/c to an external Debt Collection Agency, who will contact you & may visit yr home to collect the debt in person. Depending onb the amnount you owe, it could also include legal action against you to get the money back. However, we would much rather agree a more satisfactory arrangement with you. Pls call us. What you need to do It's vital that you take immediated action to pay the amount owed to avoid further action. You can make yr payment by: XXXXXXXXXXXXXXXX. We prefer not to take this action, but if we do not hear from you we have no alternative. Pls contact us immediately on xxxxxxx to discuss repayment of yr debt. (refer #664 see what they do next)
                      28/2/2013
                      Letter from Tesco Bank received today (4/3/13). We are considering legal action to recover your debt Despite writing to you several times, you have still not paid off yr credit card balance or made a repayment arrangement with us. We are now considering commencing court proceedings against you to recover this debt. What this could mean A County Court Judgment could be granted against you. This is likely to affect your ability to obtain credit in the future. You may also be liable for court costs. If we obtain a judgement & you still don't pay we may ask the court to enforce the debt against you. This could mean: *A legal document being served on yr employer which forces them to regularly take an amount of money from yr wage to pay yr outstanding debt to us (this depends on the number of hrs you work) *If you are a homeowner, we may ask the court for a charging order over yr home. If we have a charging order & yr home is sold (through repossession or for any other reason), we may look to any available sale proceeds to help pay the sums you owe to us. We would prefer come to an arrangement with you to settle this debt. Pls call ua immediately on XXXXXXXXX to discuss a repayment plan. Line are open XXXXXXXXX. refer #676
                      6/3/2013
                      Resend a photocopy Our Templates | Unenforceability Templates | Final Response - Unenforceability (CCA Received) with a cover note saying I am concerned that you are threatening legal action when you have failed to reply re problems with the agreement you supplied, outlined in my letter of 4/2/2013, a copy of which is enclosed. By recorded.
                      19/3/2013
                      Letter from Tesco Bank received today (22/3/13) Further action to recover yr debt Due to the absence of an acceptable repayment arrangement & despite several attempts to contact you to discuss this matter, we will shortly commence further action against you to recover the debt. This is likely to mean passing yr a/c to an external Debt Collection Agency, who will contact you & may visit yr home to collect the debt in person. Depending on the amount you owe, it could also include legal action against you to get the money back. However, we would much rather agree a more satisfactory arrangement with you. Pls call us urgently. Act immediately & stop further action - make a payment now You have 1 final opportunity to make a payment. Pls act now. You can pay by: XXXXXXXXXX. What happens if you don't pay If you don't make a payment or agree to a repayment plan within 7 days, we will commence further action against you. Need help? If you need to discuss yr situation, pls call us XXXXXXXXXXX. refer #686
                      8/4/2013
                      Letter from Tesco Bank received today (10/4/13) Important-you must take action-call us today on XXXXXXXXXXXXX Despite previous correspondence & our repeated attempts to try & reach an arrangement with you regarding the above debt, it still remains outstanding. We will shortly have no alternative but to seek the assistance of a Debt Collection Agency or, if appropriate, commence legal proceedings against you for recovery of the debt. What you need to do You have one final opportunity to make an acceptable offer of repayment. You must do this within the next 7 days. Call us on XXXXXXXXXXX to pay. Lines are open XXXXXXXX. Are you in financial difficulties? Contact us immediately if, due to financial difficulties or a change in circumstances, you cannot pay the full debt within the next 7 days. There is no need to panic. Call XXXXXXXto speak to one of our experienced advisors. They will listen sympathetically & help you think about yr options. We have helped lots of people in yr situation in the past. refer #697
                      26/4/2013
                      Letter from Wescot received (29/4/13) We have been instructed by our client (Tesco Bank) to collect the outstanding balance £xxxx.xx on their behalf. Pls contact us asap as failure to do so will result in further recovery action.
                      30/4/2013
                      Templates | Unenforceability Templates | Account Sold whilst in Dispute sent by recorded. refer #720
                      8/5/2013
                      Letter from Wescot received today (13/5/2013). We acknowledge that you have raised a query on this a/c & we would like to confirm to you how this will be investigated. WHAT WILL HAPPEN? We will suspend all collections activity on the above a/c whilst the matter is under investigation. This means that we will not write to you, or telephone ou in pursuit of the a/c whilst it is being investigated. However, we may need to contact you if we require further details or wish to clarify any information that you have provided to us. As our investigation of yr query will require us to contact our client, this process may be take several wks. We would appreciate yr patient during this time. Upon concluding our investigation, we will contact you again. WHAT CAN YOU DO? If further information to help us investigate or resolve the query can be provided, we would be grateful. If you wish to contact us to discuss the matter.
                      14/6/2013
                      Letter from Wescot received today (18/6/2013). We refer to yr recent communication where you raised a dispute on this a/c. Thank you for yr patience & we can confirm that we are awaiting further information from our client before this issue can be resolved, we will be in touch with you in due course.
                      04/10/2013
                      Letter from Wescot received today (9/10/2013). We acknowledge that you have raised a dispute on this a/c & we would like to confirm to you how this will be investigated. WHAT WILL HAPPEN? We will not make contact with you regarding collection of the outstanding balance on this a/c whilst this issue is being investigated. Pls be advised that as we will also need to contact our client, this process may take several weeks.
                      08/10/2013
                      Letter from Wescot received (11/10/2013). Having contacted our client they have advised they have no record of receiving a CCA for this a/c. We believe the dispute has now been resolved & full balance or an agreed monthly instalment is required by return. If in the event you believe you still have a valid dispute, pls contact us within 14 days otherwise yr a/c will be returned to our recovery team for collection.
                      09/10/2013
                      Letter from Wescot received (12/10/2013). Refer to yr recent communication where you raised a dispute on this a/c. Thank you for yr patience & we can confirm that yr a/c remains on hold whilst we await further information from our client, we will be in touch with you in due course.
                      13/3/2014
                      Letter from Tesco Bank received. Due to yr failure to agree or maintain repayments towards yr debt, we've decided pass to Fredrickson working on our behalf. They'll attempt to contact you within the next 10 days, to start discussing yr individual circumstances to establish an affordable & sustainable repayment arrangement with you. Refer #829&#830
                      20/3/2014
                      Letter from Fredrickson received. We're instructed by
                      Tesco Bank to collect yr a/c debt which is now seriously overdue. You've failed to pay the balance which remains outstanding & our client now requires you must contact us immediately to either pay in full or set up an affordable repayment plan depending on yr circumstances. For yr convenience we offer a variety of payment methods. This is a serious matter & you may wish to seek independent advice. It so pls tel us straight away to let us know if this is yr intention.
                      28/3/2014
                      Templates | Unenforceability Templates | Account Sold whilst in Dispute sent by recorded. Refer #830 & #835
                      27/4/2014
                      Letter from Fredrickson received. Wrote to you recently about this a/c but have not yet received a satisfactory payment proposal from you. You need to contact us now to resolve this matter by either paying the balance outstanding or making an arrangement with us to repay the debt by instalments if yr circumstances are such that you can't pay in full. We urge you to do so without delay to prevent further debt recovery action being taken against you.For yr convenience we offer a variety of payment methods,this is a serious matter & you may wish to seek independent advice.
                      27/4/2014
                      Letter from Fredrickson received. If you require documentation under the CCA 74, you may request this directly from our client with the appropriate fee of £1. In the meantime pls contact us with yr payment proposals.
                      12/5/2014
                      Letter from Fredrickson received (14/5/14). Could you pls call our office. The a/c has been placed on hold for 10 days. Pls note that further debt recovery action may be taken if you do not contact us during this period.
                      Refer #857
                      20/5/2014
                      Letter from Fredrickson received. Despite attempts to negotiate a settlement of this a/c, there is still no arrangement in place to repay this debt. If you are in a position to make a payment, we offer a variety of payment methods. If you have not done so already you may wish to obtain free independent debt advice.
                      4/6/2014
                      Letter from Fredrickson received. Previous correspondence from us yr debt with our client
                      Tesco remains outstanding. We're prepared to offer you an opportunity to pay before referring this a/c back to our client with a recommendation to them to take further action. At this late stage & as a gesture of goodwill, prepared to offer a reduced settlement on this a/c provided that you contact us. Pls note that if our client has registered a default on yr credit file & you pay a reduced settlement, the default will be amended to reflect that it has been partially settled, flag may affect any future credit applications that you make, as lenders have access to this information & may take it into consideration, will remain on yr file for 6yrs. For yr convenience we offer a variety of payment methods.

                      UPDATE...
                      19/9/2014
                      Letter from Tesco Bank received. Due to yr failure to agree or maintain repayments towards yr debt, we've decided pass the management of yr a/c to Robinson Way. They'll attempt to contact you within the next 10 days, to start discussing yr individual circumstances to establish an affordable & sustainable repayment arrangement with you.
                      24/9/2014
                      Letter from Robinson Way received. In relation to yr unpaid a/c, we are authorised to negotiate repayment of the balance outstanding with you. Pls contact us to agree an affordable & sustainable repayment plan based upon yr personal circumstances. If you do not pay or contact us, it may mean * Yr ability to obtain any future credit (including mortgages) may be affected * We will continue to contact you by letter or by phone.

                      Sorry I haven't been here for a while. But I suppose no news is good news....

                      Following above updates I would send Templates | Unenforceability Templates | Account Sold whilst in Dispute to
                      Robinson Way.



                      Comment


                      • Re: Lovemoney UE Diary

                        Yes, send that.

                        Interesting misleading bullet points. Whether or not you contact these goons will have no relevance whatsoever to your ability to obtain credit, as this will have been defaulted long ago. One account, one default.

                        Now even the OFT has given up the ghost, I suppose they can get away with saying anything.

                        By the way, if you don't send me £1, 235, 367, 975 17s 9d in used notes and coins for the superb advice given in this post, I will personally arrange for a purple and yellow striped orang-utan to fly down from the Planet Neptune and wrap cling film over your lavatory seat just before you are due back home from the Indian restaurant. So there.

                        SH

                        Comment


                        • Re: Lovemoney UE Diary

                          Hi SH

                          Hope you're keeping well.

                          Thank you for confirming, letter prepared & ready to post tomorrow .

                          Your comments always makes me smile

                          Comment


                          • Re: Need Advice

                            Originally posted by Lovemoney View Post
                            TESCO (CREDIT CARD)
                            STARTED: 17/6/2005
                            CREDIT LIMIT: £1750
                            CURRENT BALANCE: £1703
                            DEFAULT BALANCE: £1771.00 (10/07/2006)
                            HISTORY
                            19/9/2014
                            Letter from Tesco Bank received. Due to yr failure to agree or maintain repayments towards yr debt, we've decided pass the management of yr a/c to Robinson Way. They'll attempt to contact you within the next 10 days, to start discussing yr individual circumstances to establish an affordable & sustainable repayment arrangement with you.
                            24/9/2014
                            Letter from Robinson Way received. In relation to yr unpaid a/c, we are authorised to negotiate repayment of the balance outstanding with you. Pls contact us to agree an affordable & sustainable repayment plan based upon yr personal circumstances. If you do not pay or contact us, it may mean * Yr ability to obtain any future credit (including mortgages) may be affected * We will continue to contact you by letter or by phone.
                            1/10/2014
                            Templates | Unenforceability Templates | Account Sold whilst in Dispute sent by recorded.
                            (refer #865 & #866)
                            6/10/2014
                            We understand that in these difficult times it can be struggle maintaining payments to yr a/c. We want to help you by agreeing an affordable arrangement based on yr individual circumstances and tailor to yr situation pls contact us to discuss the best way forward.

                            UPDATE...
                            1/10/2014
                            We write to confirm that we have noted the dispute/query that you have raised. Will make the necessary enquiries & let you know the outcome in due course. In the meantime we'll stop all collection activity on this a/c.

                            31/10/2014

                            Letter from Robinson Way received. Our client has advised that if you require documents you need to send this in writing to Tesco Bank. Once they have received this they will be sent out to you. We have held yr a/c for 30days to enable you to do so.

                            Last edited by Lovemoney; 3 November 2014, 17:22.

                            Comment


                            • Re: Need Advice

                              Originally posted by Lovemoney View Post
                              UPDATE...
                              1/10/2014
                              [/SIZE]We write to confirm that we have noted the dispute/query that you have raised. Will make the necessary enquiries & let you know the outcome in due course. In the meantime we'll stop all collection activity on this a/c.
                              Just leave it alone and let more time elapse. Note the arrogance, though, in their suggestion that they will be the sole arbiters of the "outcome." We will see.

                              SH

                              Comment


                              • Re: Need Advice

                                Originally posted by Lovemoney View Post

                                1/10/2014
                                We write to confirm that we have noted the dispute/query that you have raised. Will make the necessary enquiries & let you know the outcome in due course. In the meantime we'll stop all collection activity on this a/c. refer #868

                                UPDATE...
                                31/10/2014

                                Letter from Robinson Way received. Our client has advised that if you require documents you need to send this in writing to Tesco Bank. Once they have received this they will be sent out to you. We have held yr a/c for 30days to enable you to do so.
                                Following above update would you advise I should send CCA request or ignore and see what they send next. .
                                Last edited by Lovemoney; 3 November 2014, 17:34.

                                Comment

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