Re: SAR request - no credit agreement provided
Hi All
Quick update ... CCA request was sent on the 15th Jan (signed for by someone at their offices on 17th). The £1 payment was included with the letter.
I received a reply last week basically along the lines of they were now looking further into my enquiry and would get back to me once they had more information.
In the CCA is the following paragraph:
The statutory 12+2 days time limit for compliance is almost at an end and I still have no paperwork for this debt (and they've not had even had the decency to return my £1 fee!). Should I sit and wait and see what happens or send something else?
Many thanks again
Huskie.
Hi All
Quick update ... CCA request was sent on the 15th Jan (signed for by someone at their offices on 17th). The £1 payment was included with the letter.
I received a reply last week basically along the lines of they were now looking further into my enquiry and would get back to me once they had more information.
In the CCA is the following paragraph:
So, in line with the OFT Guidance, and the Consumer Credit Act, please find attached my £1 payment, which is the statutory fee - note that these funds are not to be used for any other purpose. If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee and then remove the incorrect entry from your systems.
Many thanks again
Huskie.
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