Originally posted by Spent2much
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It could be worth a try, and ask away that's what we are here for lol.
What about a subject access request (SAR), ask their data protection unit for all the paperwork if you no longer have anything based on the account?
That is another way.
How long ago did you settle the loan?
With whatever reasons you have for being mis sold, it will be just a matter of writing a letter or completing a reclaim complaint questionnaire, I can of course forward these details for you once your ready.
If you want to double check on the UE thingie first and we can go from there.
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