Oh my head - LTSB

[di30]

Re: Oh my head - LTSB

Di that sounds really Blond

Yeah that would be very odd talking to myself on the phone , dizzy by name, dizzy by nature lmao

[vossy]

Re: Oh my head - LTSB

Di that sounds really Blond

LOL - thats lush!!!

[Handyman]

Re: Oh my head - LTSB

Oh crikey, that's even worse.

If I had to talk to myself on the phone I wouldn't understand me

Di that sounds really Blond

[di30]

Re: Oh my head - LTSB

I think the problem was he was trying to impersonate a Welshman, imagine that - a Phillipino geezer trying to do a Welsh accent

Oh crikey, that's even worse.

If I had to talk to myself on the phone I wouldn't understand me

[vossy]

Re: Oh my head - LTSB

oh dear we can speak rather quickly as well, and if that was the case, I can see why you could not understand whoever that was lmao

I think the problem was he was trying to impersonate a Welshman, imagine that - a Phillipino geezer trying to do a Welsh accent

[di30]

Re: Oh my head - LTSB

Possibly, I have a sneaky suspicion that the Rees I spoke to was a fellow countryman of yours , I am normally quite good with your part of the world as I have family down that way (we don't mention them too much ) but he got me stumped today!

Not to worry - onwards

oh dear we can speak rather quickly as well, and if that was the case, I can see why you could not understand whoever that was lmao

[vossy]

Re: Oh my head - LTSB

It's bl**dy hard work sometimes isn't it? mind you, I think it is mainly my welshy accent they don't understand lol.

Possibly, I have a sneaky suspicion that the Rees I spoke to was a fellow countryman of yours , I am normally quite good with your part of the world as I have family down that way (we don't mention them too much ) but he got me stumped today!

Not to worry - onwards

[di30]

Re: Oh my head - LTSB

LOL sorry i shouldnt laugh, but sometimes if you dont you will cry, i have had phone calls like that, and it drives you nuts.

I understand that perhaps businesses save money by using external call centres, but come on, most of them can never speak or understand good english and i would be interested to know, how much revenue is lost from companies after a bad customer service call to a foreign call centre, because i bet its big.

I had to ring Barclays once to tell them i was going on holiday so dont stop my card if i use it. The woman on the phone could not understand a word i said. Im from East London, so ok i may talk with a slight cockney, hows me father accent, but its hardly a broad scottish or northern accent (not that i have anything against those!)

I finally managed to tell her what i wanted, and it was sorted, then she started rambling on about other benifits like phone insurance, car breakdown etc, she would not take "no i have all those already" for an answer, so in the end, i hung up on her.

It's bl**dy hard work sometimes isn't it? mind you, I think it is mainly my welshy accent they don't understand lol.

[di30]

Re: Oh my head - LTSB

Yep, already in hand Di (the form and expenses that is ), I will get it sorted over the weekend and posted on Monday, as you say some of them are tiresome, a bit like nooky, tires you out and you always need a wash afterwards - but ultimately satisfying

I am stumped for once
pmsl

[SXGuy]

Re: Oh my head - LTSB

LOL sorry i shouldnt laugh, but sometimes if you dont you will cry, i have had phone calls like that, and it drives you nuts.

I understand that perhaps businesses save money by using external call centres, but come on, most of them can never speak or understand good english and i would be interested to know, how much revenue is lost from companies after a bad customer service call to a foreign call centre, because i bet its big.

I had to ring Barclays once to tell them i was going on holiday so dont stop my card if i use it. The woman on the phone could not understand a word i said. Im from East London, so ok i may talk with a slight cockney, hows me father accent, but its hardly a broad scottish or northern accent (not that i have anything against those!)

I finally managed to tell her what i wanted, and it was sorted, then she started rambling on about other benifits like phone insurance, car breakdown etc, she would not take "no i have all those already" for an answer, so in the end, i hung up on her.

[BBoo]

Re: Oh my head - LTSB

What's Nooky?

[vossy]

Re: Oh my head - LTSB

Lol BBoo

Vos, I think you have done all you can now and they are just giving you the runaround! .
When making the complaint to the FOS, also mention about the poor customer service, and for that you are also requesting further redress for the distress and inconvenience caused, ie: phone calls cost money after all.

Yep, already in hand Di (the form and expenses that is ), I will get it sorted over the weekend and posted on Monday, as you say some of them are tiresome, a bit like nooky, tires you out and you always need a wash afterwards - but ultimately satisfying

[vossy]

Re: Oh my head - LTSB

Oh Vossy, I don't know, some people are so impatient!

(only joking! )

I know - one of my best attributes

[di30]

Re: Oh my head - LTSB

Lol BBoo

Vos, I think you have done all you can now and they are just giving you the runaround! .
When making the complaint to the FOS, also mention about the poor customer service, and for that you are also requesting further redress for the distress and inconvenience caused, ie: phone calls cost money after all.

[BBoo]

Re: Oh my head - LTSB

Oh Vossy, I don't know, some people are so impatient!

(only joking! )