Reclaiming Success Stories

[Yoyo29]

Re: Reclaiming Success Stories

Success #2 -
PPI on Egg loan taken in 2000, settled 2003
PPI applied to loan up front.
PPI claim made to Canada Square Operations

10 Feb 2014 - FOS PPI questionnaire sent along with printout of online loan application pages and the loan acceptance letter. The online application pages did not have any PPI opt in or opt out boxes, yet PPI listed in the total cost of loan breakdown section. Loan acceptance letter didn't mention PPI.
20 Feb 2014 - Request received for documentary evidence of change of address because address at time of loan different to current address
24 Feb 2014 - Change of address document sent
15 March 2014 - Mis-sold PPI claim upheld. approx £900 total redress, £811 refund given (after 20% tax deduction on the 8% statutory interest)

Once again suprised at the quick response as was anticipating delay due the loan being taken out and settled so long ago. However it would appear that the online application print out was my saving grace! Turned out it was worth me keeping onto the box of documents that was meant to have been shredded years ago!

Have a few more other accounts to claim for, subject to SAR data arriving.

[di30]

Re: Reclaiming Success Stories

Congratulations, this is fab news!

[Never-In-Doubt]

Re: Reclaiming Success Stories

Success #1
Barclaycard re: Egg Card - £1.7K refunded

Jan 2014 - Received letter from Barclaycard in Jan informing me that they'd found out I had PPI on an Egg card which was settled and closed in Aug 2013
Jan 2014 - PPI Claim made via Barclaycard website, as directed by letter
Feb 2014 - Claim acknowledgement letter received from Barclaycard 14 days later, along with a payment preference form.
Form duly completed and immediately sent back in the 1st class prepaid envelope provided
Mar 2014 - Claim upheld decision letter received, almost excatly a month to the date of initial acknowledgment letter.
Mar 2014 - Money refunded into bank account the day after decision letter received!

I must say that I was extremely impressed with the smooth and prompt actions by Barclaycard. However the redress calculation was wrong in that they didn't reconstruct my account as it would have been had the PPI not existed in order to get the real account balance on closure. The £1.7k refunded was only the PPI premium, Interest on PPI and the 8% statutory interest.

Have let them know that the refund is considered part-payment until account reconstruction figures are provided.

Excellent well done - keep fighting, I'll ask Bill to pop in as he's good at the calculations....

[Yoyo29]

Re: Reclaiming Success Stories

Success #1
Barclaycard re: Egg Card - £1.7K refunded

Jan 2014 - Received letter from Barclaycard in Jan informing me that they'd found out I had PPI on an Egg card which was settled and closed in Aug 2013
Jan 2014 - PPI Claim made via Barclaycard website, as directed by letter, on grounds that I wasn't even aware of PPI on the account and didn't know until Barclaycard told me.
Feb 2014 - Claim acknowledgement letter received from Barclaycard 14 days later, along with a payment preference form.
Form duly completed and immediately sent back in the 1st class prepaid envelope provided
Mar 2014 - Claim upheld decision letter received, almost excatly a month to the date of initial acknowledgment letter.
Mar 2014 - Money refunded into bank account the day after decision letter received!

I must say that I was extremely impressed with the smooth and prompt actions by Barclaycard. However the redress calculation was wrong in that they didn't reconstruct my account as it would have been had the PPI not existed in order to get the real account balance on closure. The £1.7k refunded was only the PPI premium, Interest on PPI and the 8% statutory interest.

Have let them know that the refund is considered part-payment until account reconstruction figures are provided.

[cymruambyth]

Re: Reclaiming Success Stories

Well this will be my final success story! I have made a claim for PPI from Barclays over my Monument account. Monument did not have PPI, however they did have Payment Break Plans! If these were mis sold you get all the premiums refunded, plus interest, plus 8%.

[Never-In-Doubt]

Re: Reclaiming Success Stories

When I first started reading it the words "Unfortunately" and "with regret" instantly stood out and I thought "oh here we go , knock back"...but that was on two of the four loans that they were looking at.

Regards the other two loans, have they rejected those? If so we could go to FOS and get them to force a refund if necessary - or was the refund offered in settlement of ALL historic PPI for all accounts?

Obviously, if the other 2 loans have 8 grand PPi then we'd love to help you get that back as well....

Let me know or email me the offer letter and we can then help with the other loans

[Never-In-Doubt]

Re: Reclaiming Success Stories

Hi Sinbin - wow, well done you

See it's success stories like this that make my day - what a nice surprise for small work - but it was, don't forget, all monies originally paid in by you so it's yours and not theirs and never has been theirs.

Well done - enjoy it, have a nice holiday and/or do the things you haven't been able to of late

[SA Gold]

Re: Reclaiming Success Stories

hiya Sinbin,
Chuffed to read your story, i can imagine how pleased you and the other half were. What a result! As you say, got to pursue these maggots as they were happy to take it from us in the first place.
Well done, hope they settle with you soon.

[sinbin]

Re: Reclaiming Success Stories

Yes indeed I will make a donation when the money comes through. When i came on here to let people know I saw the donate button.

Just wanted to make sure if anyone had any doubts about whether to try and claim especially those that receive letters from the bank direct that it IS WORTH TRYING !!.

I couldnt believe it, neither could the other half whose i filled in too. Which I didnt mention also had roughly the same amount too.

When I first started reading it the words "Unfortunately" and "with regret" instantly stood out and I thought "oh here we go , knock back"...but that was on two of the four loans that they were looking at.

Didnt realise they were taking so many loans into consideration to be honest, then it said "with regards to the final two loans I can confirm we are upholding your complaint".

When I turned the page and saw the amount i nearly swallowed my tongue. I said to the other half - "oh my god theyre giving me money back", He said "me too"..."8 grand" i said "F@@@ off" he said...then turned the page and his colour drained.."me too!!"

Needless to say stuff like all the house repairs we have had to tape up will now be done properly and without the need for credit/cards etc. Will pay one or two creditors off more than likely as HFC has recently been bought by HSBC so they will be aware of any extra payments surely.

Anyway without hijacking the thread any further just wanted to say an extra special thanks to NeverInDoubt for these and the last forums. Your effort and knowledge is indeed appreciated as are the mods.

cheers guys...will brb in a few days i hope.

[tastyjane]

Re: Reclaiming Success Stories

Wow great news, enjoy spending it.

Jane x

[SA Gold]

Re: Reclaiming Success Stories

Anyway long story short, for 2 of my past loans ive just this morning received an offer letter offering me £8400.

This site is the main reason for helping this.

cant thank enough

Well done mate that is a result!
Don't forget you can always make a donation to help with site costs if you wish here.

Hope you are celebrating tonight?!

[di30]

Re: Reclaiming Success Stories

Havent been here for a while as there were no updates, but i printed off all the loan ppi forms from here. Sent them off to HSBC, nothing.

2 months later after id forgotten about them I had a letter from HSBC outlining loans that id taken and why i assumed they were missold.

I explained at least one loan was over the telephone and id remembered the sales person said that ppi would be compulsory on a loan that size. I didnt need it but thought id be knocked back for the loan.

Anyway long story short, for 2 of my past loans ive just this morning received an offer letter offering me £8400.

This site is the main reason for helping this.

cant thank enough

YAY and WOW!!!! Well done and Congratulations!!!

[IF]

Re: Reclaiming Success Stories

Havent been here for a while as there were no updates, but i printed off all the loan ppi forms from here. Sent them off to HSBC, nothing.

2 months later after id forgotten about them I had a letter from HSBC outlining loans that id taken and why i assumed they were missold.

I explained at least one loan was over the telephone and id remembered the sales person said that ppi would be compulsory on a loan that size. I didnt need it but thought id be knocked back for the loan.

Anyway long story short, for 2 of my past loans ive just this morning received an offer letter offering me £8400.

This site is the main reason for helping this.

cant thank enough

Well done sinbin, I'm so pleased for you

[sinbin]

Re: Reclaiming Success Stories

Havent been here for a while as there were no updates, but i printed off all the loan ppi forms from here. Sent them off to HSBC, nothing.

2 months later after id forgotten about them I had a letter from HSBC outlining loans that id taken and why i assumed they were missold.

I explained at least one loan was over the telephone and id remembered the sales person said that ppi would be compulsory on a loan that size. I didnt need it but thought id be knocked back for the loan.

Anyway long story short, for 2 of my past loans ive just this morning received an offer letter offering me £8400.

This site is the main reason for helping this.

cant thank enough

[Never-In-Doubt]

Re: Reclaiming Success Stories

That she didn't need or want it is grounds enough