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  • ali2012
    replied
    Re: help for hubby

    ive just come across a reply Scabhunter once advised me to send to the old debt collectors (arc europe) so maybe it would be good to use it again for Rockwell?


    “Dear Sirs,

    I am in receipt of your letter of xxth March 2013, and note its contents.

    I note especially that you have once again entirely failed to address the issues raised in the communication of [date of missing prescribed terms letter], and so I refer you to it once again.
    Yours faithfully,



    Last edited by ali2012; 5 December 2013, 19:03. Reason: re thought contents

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  • ali2012
    replied
    Re: help for hubby

    thinking about it would it be use putting in that it was sold in dispute?

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  • ali2012
    replied
    Re: help for hubby

    I will do a letter tonight and date it 27th Dec and post it then, thank you is something like....

    I refer once again to my letter dated ??/??/?? and note you have not noted its full contents.

    ok?

    Thanks again
    Ali

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  • Deepie
    replied
    Re: help for hubby

    Originally posted by ali2012 View Post
    Need some advice again please
    Hubby had letter from Rockwell today which reads as follows

    We write in response to your letter dated 11 November.

    We can advise upon reciept of your correspondence we referred the matter to our client for investigation. We have been instructed that our client is satisfied that all previous documents sent to you fully comply with the CCA and the debt is therefore, full enforcable. In addition, our client has advised that they sent a letter in March which confirmed this.

    Whilst we appreciate this may not be the response you had hoped for, we trust we have made our clients position clear.

    We shall be gratreful therefore, if you will provide us with repayment of the outstanding sum within the next 30 days. If you are unable to afford full repayment at this time please complete and return the enclosed financial statement within the above mentioned 30 day period.

    What do we do now?
    Originally posted by MrsD View Post
    I'd just do a one liner referring them to your prescribed terms letter and point out the points have not been addressed.
    And wait until after Christmas too reply...........

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  • MrsD
    replied
    Re: help for hubby

    I'd just do a one liner referring them to your prescribed terms letter and point out the points have not been addressed.

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  • ali2012
    replied
    Re: help for hubby

    Need some advice again please
    Hubby had letter from Rockwell today which reads as follows

    We write in response to your letter dated 11 November.

    We can advise upon reciept of your correspondence we referred the matter to our client for investigation. We have been instructed that our client is satisfied that all previous documents sent to you fully comply with the CCA and the debt is therefore, full enforcable. In addition, our client has advised that they sent a letter in March which confirmed this.

    Whilst we appreciate this may not be the response you had hoped for, we trust we have made our clients position clear.

    We shall be gratreful therefore, if you will provide us with repayment of the outstanding sum within the next 30 days. If you are unable to afford full repayment at this time please complete and return the enclosed financial statement within the above mentioned 30 day period.

    What do we do now?

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  • ali2012
    replied
    Re: help for hubby

    Thank you
    Ali

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  • MrsD
    replied
    Re: help for hubby

    any last payment (so your £5 would count)
    then it's six years from the last one of those.

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  • ali2012
    replied
    Re: help for hubby

    Oh it goes from the last payment?
    wow that was a while back. Thats how we found out the account was sold.................. MBNA and my hubby made an agreement that £5 per month would be paid and the interest froze this went on for a few months then hubby didnt get a monthly bill so he rang MBNA to find out why and was told they no longer managed his account. Then Arrow Global got intouch.

    Thank you

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  • cymruambyth
    replied
    Re: help for hubby

    Hi, SB is not from when the account was sold, unless that was when the last payment was made.

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  • ali2012
    replied
    Re: help for hubby

    Oh thanks for that.
    Not sure which date the statute barred goes from? I presume when Arrow Global was sold the account from MBNA

    Thanks again
    Ali

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  • Pixie
    replied
    Re: help for hubby

    SB -statute barred.

    This is six years in England (five in Scotland) and after this time the creditor can't take you to court.

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  • cymruambyth
    replied
    Re: help for hubby

    SB means statute barred, when you haven't made any payments or acknowledged that it is your account for 6 years or 5 in Scotland.
    Asking for the agreement or the follow up template letters does not interfere with the count down.

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  • ali2012
    replied
    Re: help for hubby

    SB?

    This debt was sold by MBNA to Arrow Global passed onto Arc Europe and now Rockwell.
    I will send a missing prescribed terms letter
    Thanks
    Ali

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  • MrsD
    replied
    Re: help for hubby

    I would send off another missing prescribed terms if it is the same stuff, this is how it goes unfortunately, round and round and round until we're all dizzy and it finally becomes SB

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