Originally posted by Miss Muddled
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one of our debts have been written off
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Re: one of our debts have been written off
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Re: one of our debts have been written off
Fantastic News S2M - Great work, another DCA bites the dust..... (Niddy has such a way with words as Mr M says there's no pissing about with him, he goes straight for the jugular)
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Re: one of our debts have been written off
Originally posted by Never-In-Doubt View PostHaha. I never expected anything less. Well done you
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Re: one of our debts have been written off
Originally posted by Spent2much View PostHere is the update ..
14/08/2013 from Lowell group
I am writing in response to your recent correspondence and would like to thank you for allowing me the opportunity t investigate this matter. Having reviews all the details, I am now in a position to respond.
In view of your comments and as a gesture of goodwill, I have closed the above account with immediate effect. Furthermore , the information recorded with the Credit Reference Agencies will be removed. Please be aware, it may take up to 60 days for the default to be removed from the credit file.
I apologise you felt the need to contact us in this regard and trust this action has resolved matters to your satisfaction , but if not please let me know.
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Re: one of our debts have been written off
Well Done S2M Music to my ears!
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Re: one of our debts have been written off
Here is the update ..
14/08/2013 from Lowell group
I am writing in response to your recent correspondence and would like to thank you for allowing me the opportunity t investigate this matter. Having reviews all the details, I am now in a position to respond.
In view of your comments and as a gesture of goodwill, I have closed the above account with immediate effect. Furthermore , the information recorded with the Credit Reference Agencies will be removed. Please be aware, it may take up to 60 days for the default to be removed from the credit file.
I apologise you felt the need to contact us in this regard and trust this action has resolved matters to your satisfaction , but if not please let me know.
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Re: one of our debts have been written off
thank you very much Niddy, just read this to hubby and we are both grateful for your help as always, i will be sending this tomorrow .
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Re: one of our debts have been written off
Send this to Lowell (edit KA to read the advisors real name)
Dear Sirs,
Ref: xxxxxxxx
I write with reference to previous communication, and in particular to your threatening and totally unnecessary behaviour.
You say that "your debt is still outstanding" yet I have evidence that is not the case. I suggest you go back to Orange and refer them to their conversation with my PayPlan representative, KA back on 19th February. They were advised by Orange that the alleged account with them, reference 1111111, has been written off. PayPlan contacted them to query this and they have confirmed that a decision had been made to write off the remaining balance.
I therefore suggest you close your account and/or go back to Orange and try and establish who Angela is, as she was the woman that phoned PayPlan and closed the account.
A formal complaint will be made unless you acknowledge your errors and return this account back to Orange immediately.
Yours faithfully,
Sign Digitally
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Re: one of our debts have been written off
Originally posted by Never-In-Doubt View PostI am here but I said before wait till lowells write THEN we'll sort a suitable response.
I tend to do quick replies on mobile. When I'm at PC I'll do templates but you don't need one yet
thanks again
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Re: one of our debts have been written off
I am here but I said before wait till lowells write THEN we'll sort a suitable response.
I tend to do quick replies on mobile. When I'm at PC I'll do templates but you don't need one yet
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Re: one of our debts have been written off
i don't want to seem pushy but i sent the information to niddy on here by pm as the email wasn't working don't know why , but i haven't had a reply yet , i know niddy is busy but i have seen him on here the past few days and i wonder if he received the two pm's i sent him
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Re: one of our debts have been written off
Niddy i have sent the names to your pm on here , hope you received it ok
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Re: one of our debts have been written off
Originally posted by IF View PostS2M, I'd send their names in an email to Nid
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