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Natwest re-added a defaulted account?

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  • Natwest re-added a defaulted account?

    So my Natwest loan account had a default date of 28.11.12 and has been defaulted since this date. I looked at my credit report today with Equifax direct (free trial) and this account has been re-added on my credit file as of the 03.12.18 and now shows 'in arrears!'

    I'm absolutely livid. I've had this default for 6 years and was under the impression that after that period of time it would be gone!

    Can anyone advise what I should do and the quickest way to go about getting Natwest to remove this account asap. I'm thinking of using Resolver for an online account

    TIA!
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