Re: Help Needed Please - Marlin Letters
Notice of intended escalation is just another scare tactic. They probably haven't received your letters, hopefully they will result in 'account on hold whilst we ask the OC for the documents'.
Do not fret over Christmas, they send a flurry of scare letters just before Christmas to scare people and panic them over the holidays.
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Help Needed Please - Marlin Letters
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Re: Help Needed Please - Marlin Letters
Don't worry about the threat, probably passed in post as you suggest. Not making any threat at present, probably asking you to contact them so that they can bully you on the phone. Ignore for now, enjoy your Christmas break. Had one of mine for over a year now, just get an annual statement of account.
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Re: Help Needed Please - Marlin Letters
First letter has been signed for on 15/12/2014 but as of yet the other is still showing as 'we have your item' since 8th December 2014!!
However, my partner has received two letters today from Marlin titled - 'Notification of Intended Escalation'. This is going to tip her over the edge. My thought is that these have been sent prior to receiving our requests under CCA, as surely once our request is in they should cease the threats?
Advice please as I don't want her to fret over Christmas and need to support her in this difficult period.
regards and Happy Christmas.
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Re: Help Needed Please - Marlin Letters
sometime the company only sign for receipt once a week just enjoy you weekend and get back to us if you receive anything more xx
to pass the time why not join us in the Bar http://forums.all-about-debt.co.uk/s...ute-Bar-Part-7
and have you joined in the competition to win your Christmas Turkey/£50 http://forums.all-about-debt.co.uk/s...TION-WIN-%A350
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Re: Help Needed Please - Marlin Letters
happens a few times no track then out of the blue a letter arrives referring to the said item/letter, site updates delivery a week or so later, I sent a Card 1st class last Friday = it arrived Wednesday, the same time I sent 2nd class recorded Delivery on the Friday it was delivered on Monday? believe you me the Royal Mail is snail mail at most times.
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Re: Help Needed Please - Marlin Letters
Quick update. Letters posted on the 8th this week (Monday) using signed for first class. Just tracked them and still saying post office have them. They have NOT been delivered yet, five days later?? thoughts?
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Re: Help Needed Please - Marlin Letters
don't worry too much about the twelve days, as long as they don't produce lawful paperwork, it's in dispute, some of ours have been in dispute for quite a few years, waiting lawful paperwork....................
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Re: Help Needed Please - Marlin Letters
Quick update;
We have sent two letters to Marlin using the first steps template and, as suggested, are treating both Marlin issues as separate.
The letters were sent on the 8th of December using first class 'signed for' service and contained the letter from here and a £1 PO left blank.
I have checked the Royal Mail site and as yet they have not been 'signed for' as delivered and are still in the system. When does the 12+2 days kick in? Is it from confirmation of arrival or from date of sending?
I will update if I receive a reply or not? What is the next step?
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Re: Help Needed Please - Marlin Letters
Hi Danny
Welcome to AAD - I have not seen the letter as it needs to be edited but something to be aware of.......
If your partner is paying a token amount each month, which has been agreed by creditors, then they need to be very careful about what they state in their letters. Anything that can be considered oppresive with an aim to get her to increase payments beyond what she can afford (e.g. threats of doorstep collectors), would place them in breach of FCA CONC guidelines.
If your partner also knows the address of her ex husband, then I would also be tempted to write back to the creditors and supply them with this information. I am surprised that there was no provision in the divorce as to how the joint debts would be repaid?
Best
SnV
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Re: Help Needed Please - Marlin Letters
Originally posted by slay1373 View PostNightwatch,
many thanks, all Marlin are asking are for her to contact her to discuss, but in a threatening way (pic available)
All the details posted are the facts as she has as we discussed earlier. At the weekend, I will get her to introduce herself (Susan) through my profile and I am sure she will provide what information is needed.
Danny
Danny, I have removed your letter as part of the address was showing.
IF
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Re: Help Needed Please - Marlin Letters
think it may be a generic chaser but marlin can be a nippy bunch so you have to go carefully. DEFINITELY do NOT add them together in any shape or form. treat everything separately which I know can be a pain but it is the best way
so for the moment I would get off a CCA request to the top three on your list, sign digitally and use a PO
then sit back and see what happens
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