GDPR Cookie Consent by SimpleServe Privacy Script Capital One/Cabot - AAD Consumer Forum

Announcement

Collapse
No announcement yet.

Capital One/Cabot

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • IF
    replied
    Re: Capital One/Cabot

    I do love good news on AAD, well done hello_people and to Elsa you're a star matey

    Leave a comment:


  • Pixie
    replied
    Re: Capital One/Cabot

    Fabulous news HP

    Leave a comment:


  • Undercover Elsa
    replied
    Re: Capital One/Cabot

    That's brilliant news HP!!!

    ..and another one bites the dust!

    Leave a comment:


  • hello_people
    replied
    Re: Capital One/Cabot

    Hello again everyone .

    Well, just to finish off this thread, after sending the awesome letter than Elsa wrote for me, I received no response from Cabot/Mortimer Clarke. To this date, I have never received my CCA request, nor do I ever expect to. And finally, their fictitious date for the cause of action has come and gone, again with no action or correspondence.

    So this is definitely game over on this for me.

    I wish to thank everyone who helped me out with this, and especially thanks to Elsa for the awesomely worded letter.

    I wish you all good luck and hope that any others in similar troubles all come out the other side in one piece like I did .

    Leave a comment:


  • hello_people
    replied
    Re: Capital One/Cabot

    Three weeks on, no reply to date.

    Will keep you posted if/when they finally reply .

    Leave a comment:


  • hello_people
    replied
    Re: Capital One/Cabot

    Letter sent today.

    Thanks guys again for all the help, much appreciated .

    I will update this thread upon receipt of next letter. I shall not be writing any more letters though, regardless of what it says.

    Thanks again .

    Leave a comment:


  • Riz
    replied
    Re: Capital One/Cabot

    Lowells try that one every so often.

    Leave a comment:


  • Undercover Elsa
    replied
    Re: Capital One/Cabot

    Thanks Niddy, glad you've asked the solicitors, we need a rebuttal template for this silliness. What next? The date it's recorded by the CRA's?

    Leave a comment:


  • Never-In-Doubt
    replied
    Re: Capital One/Cabot

    Originally posted by Undercover Elsa View Post
    Hello Hello_there

    What they seem to have done here, either deliberately or by accident, is send you the letter that they would send post claim after you've asserted it's Statute Barred.
    So it's misleading on that point as a claim clearly hasn't been issued.
    It's also misleading for them to state:


    They are trying to imply that this is factual and contained within the Statute of Limitations. Their numbered point 2 is purely speculation based on the case BMW v Hart, which specifically related to a non regulated Hire Purchase Agreement not a CCA Regulate credit card. To my knowledge there is no case law in the latter respect. Lowells have been trying this on recently too but seem to back off when challenged.

    You've already sent the usual SB letters. They are "trying it on" by disputing them.
    There is no template letter (yet) specifically for this but If it was me I would respond on the lines of:

    Re Account number:
    Dear Sirs,
    I am in receipt of your letter of xxxx re the above referenced debt in which you stated "We are instructed that in this case the cause of action accrued when the agreement was terminated on 22/03/2009. Thereforeproceedings were issued within the 6 year limitation period, and so the claim is not statute barred. If you disagree please explain why."

    I find this most confusing as to date I have not received any claim form and to my knowledge no claim has been issued.
    You also state :
    "Section 5 of the Limitation Act 1980 provides that an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.

    The six year limitation period runs from the latest date on which:
    1. A payment was made towards the debt; or
    2. The agreement was terminated; or
    3. You acknowledged the debt in writing."

    Again I find this misleading as the Statute of Limitations, section 5 merely states:
    " Time limit for actions founded on simple contract.
    An action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued."


    Your numbered points are presumably your words, not Statute. I can only assume that point 2 is a reference to BMW v Hart, which concerned an unregulated Hire Purchase Agreement and applicable to that case only as it hinged on very specific terms within the contract. To my current knowledge this argument has not been proven to apply to a CCA regulated Credit Card agreement.

    With respect I therefore reassert that this debt is irrefutably Statute Barred and refer you to the FCA Handbook, in particular:

    "CONC 7.15.6 01/04/2014 FCA
    A firm must endeavour to ensure that it does not mislead a customer as to the customer's rights and obligations. [Note: paragraph 3.15b of DCG]
    CONC 7.1501/04/2014 FCA
    It is misleading for a firm to suggest or state that a customer may be the subject of court action for the sum of the statute barred debt when the firm knows, or reasonably ought to know, that the relevant limitation period has expired. [Note: paragraph 3.15b of DCG]
    CONC 7.15.8 01/04/2014 FCA
    A firm must not continue to demand payment from a customer after the customer has stated that he will not be paying the debt because it is statute barred."


    I hope therefore that you will convey my stance to your client, upon which I expect collection activity to cease, and note that you have placed
    the account on hold whilst still in default of my CCA Request.

    Yours faithfully
    xxxx

    Just my opinion of course...see what others have to say

    Elsa x
    Awesome letter Elsa. Nice one.

    I'm in discussion with our solicitors over this because they're making dates up. If it's not the default date it's the termination date. No. Both are procedural and DO NOT classify as a Cause of Action.

    I'll update later once I get confirmation that they're behaving unfairly and misleading debtors based on an irrelevant case law as BMW v Hart was explicit in that they handed in the keys this repudiated the agreement which created a cause of action. It's not relevant with s.77 / s.79 (cards & loans) as you can't repudiate these types of agreement.

    Leave a comment:


  • SA Gold
    replied
    Re: Capital One/Cabot

    Originally posted by hello_people View Post
    I quite like that letter, Undercover Elsa, thank you.

    Me too!


    Originally posted by hello_people View Post
    Whilst I am equally happy to sit back and say/do nothing, I also feel that I must reply with one final "F*** off, you're game is up, I know what you are trying to pull" letter, to which Undercover Elsa covers very well I think.

    ha ha! Elsa's excellent letter does just this.


    Best
    SA

    Leave a comment:


  • hello_people
    replied
    Re: Capital One/Cabot

    I quite like that letter, Undercover Elsa, thank you.

    Whilst I am equally happy to sit back and say/do nothing, I also feel that I must reply with one final "F*** off, you're game is up, I know what you are trying to pull" letter, to which Undercover Elsa covers very well I think.

    I will sit back and see if there are any further comments/opinions from other members, but my current plan is to send that letter .
    Last edited by hello_people; 4 February 2015, 12:05.

    Leave a comment:


  • Undercover Elsa
    replied
    Re: Capital One/Cabot

    Hello Hello_there

    What they seem to have done here, either deliberately or by accident, is send you the letter that they would send post claim after you've asserted it's Statute Barred.
    So it's misleading on that point as a claim clearly hasn't been issued.
    It's also misleading for them to state:
    Section 5 of the Limitation Act 1980 provides that an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.

    The six year limitation period runs from the latest date on which:
    1. A payment was made towards the debt; or
    2. The agreement was terminated; or
    3. You acknowledged the debt in writing.
    They are trying to imply that this is factual and contained within the Statute of Limitations. Their numbered point 2 is purely speculation based on the case BMW v Hart, which specifically related to a non regulated Hire Purchase Agreement not a CCA Regulate credit card. To my knowledge there is no case law in the latter respect. Lowells have been trying this on recently too but seem to back off when challenged.

    You've already sent the usual SB letters. They are "trying it on" by disputing them.
    There is no template letter (yet) specifically for this but If it was me I would respond on the lines of:

    Re Account number:
    Dear Sirs,
    I am in receipt of your letter of xxxx re the above referenced debt in which you stated "We are instructed that in this case the cause of action accrued when the agreement was terminated on 22/03/2009. Thereforeproceedings were issued within the 6 year limitation period, and so the claim is not statute barred. If you disagree please explain why."

    I find this most confusing as to date I have not received any claim form and to my knowledge no claim has been issued.
    You also state :
    "Section 5 of the Limitation Act 1980 provides that an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.

    The six year limitation period runs from the latest date on which:
    1. A payment was made towards the debt; or
    2. The agreement was terminated; or
    3. You acknowledged the debt in writing."

    Again I find this misleading as the Statute of Limitations, section 5 merely states:
    " Time limit for actions founded on simple contract.
    An action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued."


    Your numbered points are presumably your words, not Statute. I can only assume that point 2 is a reference to BMW v Hart, which concerned an unregulated Hire Purchase Agreement and applicable to that case only as it hinged on very specific terms within the contract. To my current knowledge this argument has not been proven to apply to a CCA regulated Credit Card agreement.

    With respect I therefore reassert that this debt is irrefutably Statute Barred and refer you to the FCA Handbook, in particular:

    "CONC 7.15.6 01/04/2014 FCA
    A firm must endeavour to ensure that it does not mislead a customer as to the customer's rights and obligations. [Note: paragraph 3.15b of DCG]
    CONC 7.1501/04/2014 FCA
    It is misleading for a firm to suggest or state that a customer may be the subject of court action for the sum of the statute barred debt when the firm knows, or reasonably ought to know, that the relevant limitation period has expired. [Note: paragraph 3.15b of DCG]
    CONC 7.15.8 01/04/2014 FCA
    A firm must not continue to demand payment from a customer after the customer has stated that he will not be paying the debt because it is statute barred."


    I hope therefore that you will convey my stance to your client, upon which I expect collection activity to cease, and note that you have placed
    the account on hold whilst still in default of my CCA Request.

    Yours faithfully
    xxxx

    Just my opinion of course...see what others have to say

    Elsa x

    Leave a comment:


  • SA Gold
    replied
    Re: Capital One/Cabot

    Originally posted by hello_people View Post
    They've put the ball back in my court now with the line about hearing from me within 7 days but I don't want to get in a repetitive cycle of sending and receiving the same letters. My next letter needs to be the last before I have to go to ombudsman.

    Hi,
    If its SB, then its SB. You know it, they know it. They are just hoping you cave in. If you have covered all bases as advised on this thread (please correct me if thats not the case), then i would be inclined to ignore them.
    As for the Ombudsman, that's up to you, but if it were me, i would just be sitting out for SB and then let them waste as much time on it as they want. They will soon move on to some poor soul when they realise it aint going anywhere. Just my 2 pence worth.
    Best
    SA

    Leave a comment:


  • hello_people
    replied
    Re: Capital One/Cabot

    The only reason I mention the ombudsman is due to this paragraph in the template letter that I sent them a few weeks ago:

    "Your initial claim would be rebuffed as unlawful and vexatious. I therefore do not expect to hear from you again, regards to this account. If I do then I shall be formally notifying the Financial Ombudsman Service of your harassment and also report your conduct to the FCA and ask them to investigate your suitability to retain a consumer credit licence, something I do hope we can avoid."

    I've made it clear in that letter that I'm fully aware that the debt is statute barred and that any shenanigans will be dealt with accordingly. Them responding with a, more or less, identical letter to the first time I told them it was statute barred deserves one final letter, before following up with the previously-threatened actions (as above).

    Basically I've told them what would happen if they tried it on again, and they have, so I think it is only right to follow through with the actions threatened in my last letter to them.

    Leave a comment:


  • SXGuy
    replied
    Re: Capital One/Cabot

    Personally im not sure if the ombudsman would rule on it being SB or not. They would leave that up to the courts. Personally I'd ignore them. If you are certain it's SB then any action they decide to take will be thrown out anyway. You have nothing to fear.

    Leave a comment:

Working...
X