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  • Hooker
    replied
    Great , thanks for confirming

    H

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  • The Tech Clerk
    replied
    yes there was a blip, sorted

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  • Warwick65
    replied
    There do seem to have been problems with email alerts but I am noe getting them so hopefully all fixed

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  • Hooker
    replied
    Dear Roger

    Quick question on website admin'

    I have been updating my posts on each card ... does this show up as new activity ?

    H

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  • Hooker
    replied
    Thanks , agree

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  • Roger
    replied
    But file that letter away very carefully.
    For an OC to come back and amend/meddle with figures under a CCA has imprecations.
    I would see what PRA do or don`t do here. And what is this £50 because it looks like they are paying both Peter and Paul doesn't it?

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  • Hooker
    replied
    Thanks Warwick. Yes this is the 1981 B'card.

    My thoughts are that I should concentrate on the general unenforceability process I have started and let this lie.

    Never expected any money back so guess the offer of £50 is a bonus and if all credit card debts are 'sorted' as well then I would be very happy with that.


    H

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  • Warwick65
    replied
    Hi
    As I have said before it is difficult to know without all the details ...and the details would include the terms in the deed of assignment. There may be a buy back clause so that any refund is done by the way of a buy back of part of the debt - it is a win win for barclaycard as they maybe sold the debt for 10% so if they buy back £500 it only costs them the £50 they were going to pay and the debt purchaser can still chase you.

    As I say it is all speculation at this point

    Is this the Barclaycard debt form 1981 - if so the enforceability or not of this is different to most cards as the law changed , I think it was in 1983 , and I do not think it was retrospective i.e if it was ok at the time it is still ok now. Of course it is unlikely they can produce a signed agreement after all this time.

    While I don't want to offer you false hope , if a letter before action was received you should get legal advice

    On a positive note- my two debts that were RBS (Mint and Nat West that were sold to cabot)- well cabot have not been able to produce the documents and hopefully the same will be true of you

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  • Hooker
    replied
    Another letter from B'card customer complaints received today. recording that i was 'unhappy' with the refund going to PRA
    Following investigation " .... can confirm that our process in relation to these refunds are to reduce the customers owe us. This applies to all customers........ on this occasion I cannot agree to refund you directly.

    Offer of £50 gesture of goodwill remains

    This is their final response but I can call to ask questions etc. Also advise I have right to contact Financial Ombudsman Service.

    This seems flawaed in that as they have sold my debt I dont effectively owe them anything ??

    Would appreciate guidance on best next step

    H

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  • Roger
    replied
    Well this looks like a recipe for contention as no two Cases are identical "..
    that B'card had made payments across the board rather than look at individual circumstances.."

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  • Hooker
    replied
    Barclaycard Refund - Update

    Further to my recent post detailing correspondence from B'card advising me that I was due a refund of £612 due to their ' failure to assess customer's circumstances when falling behind on their payments'. And that this refund would be made to PRA as the debt holder.

    31/10 Challenged and referred to B'card complaints
    07/11- B'card advise that FCA have approved the payment of the the refund to debt owners ie .payment made to the account. Also advised that B'card had made payments across the board rather than look at individual circumstances. Having reviewed my account they dont believe I actually qualified for the refund. Finally as a gesture of goodwill B'card have offered me £50 ... ?!?!. Not accepted yet

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  • Hooker
    replied
    Hi Di
    Thanks for this & good news on the CRA files.

    I will get the 77-79 CCA Request letters out this week

    Regards

    H

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  • Joanna Connolly Solicitors
    replied
    From what I can see almost all of these debts were defaulted nearly six years ago, so those account entries will vanish from your CRA files by March next year - not long to go

    The exception is an old Barclaycard now assigned to PRA. However Barclaycard has a reputation of defaulting accounts late which can be tackled as a complaint but I wouldn't do that now.

    A debt can only be defaulted once so even if you stop paying through a DMP etc the account can't be defaulted a second time.

    My suggestion is to send a s 77-79 CCA Request to each debt owner (not the original creditor) and see what comes back.

    Di

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  • Hooker
    replied
    Mint Credit Card ****425
    • Date commenced - 24/05/2006
    • Approx balance at default - £3,133
    • Default - 14/03/2013
    • DMP commenced with Debt Advisory Line 2013 ??
    • DMP transferred to Gregory Pennington ( DAL take over) December 2017
    • Last payment to GP - September 2018
    • Account owner - Westcot Credit Services Ltd / Cabot Credit Management Group
    • Balance - £1,848
    • Status - Default

    CORRESPONDENCE
    1. SAR letter sent to GP - 15/10/2018
    2. Email response from GP - 03/11/2018 including summary of debt ie Owner , balance & reference
    3. Email to GP 03/11/2018 - SAR letter attached and request for release of all information held
    4. 77-79 CCA letter sent 6/11/18
    5. 09/11/2018 Letter from Wescot ( on behalf Cabot) recording that Gregory Pennington no longer acting on my account. Request that I contact them urgently to agree how best to proceed.
    6. 12/11/18 Letter from Wescot noting request for copy of credit agreement. Account placed on hold
    7. 20/11/18 Letter from Cabot - Thank you for your 77-79 request , unfortunately we currently do not have info' on file so we will be requesting from original lender. We will write in next 12 days with an update.
    8. 04/01/2019 Letter from Cabot - " We have been unable to get info' requested from the original lender .... account unenforceable unless info' found. " "This means we are unable to obtain a judgement etc etc
    9. 27/04/2019 - Letter from Cabot - " We have decided we would like to work directly with you & have asked agent to return to them. Please contact to discuss payment plan
    10. 18/05/2019 - Cabot letter advising account returned to them & please contact us
    11. 19/06/2019 Please contact us
    12. 07/07/2019 Ditto
    13. 24/07/2019 Ditto - Build a Budget
    14. 18/08/2019 Ditto Tell us your budget
    15. 02/10/2019 Ditto Set up ideal plan
    16. 16/10/2019 - 40% reduction in debt offered
    Last edited by Hooker; 20 January 2020, 18:50. Reason: Update

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  • Hooker
    replied
    Nat West Credit Card ****086
    • Date commenced - 11/12/2007
    • Approx balance at default - £1,791
    • Default - 25/02/2013
    • DMP commenced with Debt Advisory Line ??? 2013
    • DMP transferred to Gregory Pennington ( DAL take over) December 2017
    • Last payment to GP - September 2018
    • Account owner - Westcot Credit Services Ltd / Cabot Credit Management Group
    • Balance - £1,045
    • Status - Default

    CORRESPONDENCE
    1. SAR letter sent to GP - 15/10/2018
    2. Email response from GP - 03/11/2018 including summary of debt ie Owner , balance & reference
    3. Email to GP 03/11/2018 - SAR letter attached and request for release of all information held
    4. 77-79 CCA letter sent 6/11/18
    5. 09/11/2018 Letter from Wescot ( on behalf Cabot) recording that Gregory Pennington no longer acting on my account. Request that I contact them urgently to agree how best to proceed.
    6. 12/11/18 Letter from Wescot noting request for copy of credit agreement. Account placed on hold
    7. 20/11/18 Letter from Cabot - Thank you for your 77-79 request , unfortunately we currently do not have info' on file so we will be requesting from original lender. We will write in next 12 days with an update.
    8. 03/12/18 - Letter from Cabot - " We are still processing your request & contacted original lender for info'"
    9. 07/01/19 - Letter from Cabot - Natwest are unable to provide the CCA information as requested. If they become available we will send. We shall continue to report the status of your account to Credit Reference Agencies. Although account is unenforceable etc etc
    10. 27/07/2019 - Letter from Cabot advising they are now dealing with account
    11. 08/08/2019 Ditto - Lets find the right plan...
    12. 11/09/2019 Ditto Explore options to repay
    13. 02/10/2019 Ditto Get back on track payment plan ....
    14. 17/10/2019 Ditto - Payment plan with 30% reduction offered
    15. 21/11/2019 Ditto Set up plan ...
    16. 28/11/2019 Letter from Resolvecall - We are acting on behalf of CAbot
    17. 08/12/2019 We have tried to contact you but as you havent responded Resolvecall have been advised to contact you at home
    18. 18/12/2019 Letter from Resolvecall - We are acting on behalf Cabot & assisting them in collecting balance . Failure to reply will mean house vist
    19. 20/01/2020 Resolve call visited .. wife at home .... Shit hits the fan !
    My thoughts are that I offer one off payment at 40% discount ie £627 ..?
    Last edited by Hooker; 20 January 2020, 19:05.

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