Originally posted by Rosebud
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If you've got evidence of the offer and acceptance, and you say the payment was made in 2011 (by whatever method) then I can't think of any reason why it wouldn't be Statute Barred ten years later.
The FCA Handbook CONC 7.15 makes it clear that a business should not chase someone for a debt if they've been told that the reason for not paying is that the debt is SB > https://www.handbook.fca.org.uk/handbook/CONC/7/15.html
However, in this case Santander are sending you statements not chasing you for the debt (or are they?).
As long as that continues at least you know they haven't sold the balance of your debt to someone else.
Di
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