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  • #46
    Re: Late Payment Marker removal

    Originally posted by caspar View Post
    Could this not be interpreted to mean that the CRA have the obligation to process the data, so the processor in this case is the processor = data controller of CRA -ie- it is possible for the data controller and the data processor to be one and the same.

    I know I'm being deliberately awkward, but it may prove important at some stage and I find it interesting to debate the finer points of law. I'm happy to be proved wrong (total lie!!!!!!!) but can you see my argument?
    No mate, you're mis reading it totally. The processor is processing data on behalf of the controller. They are not a data controller to us, they are data controller to the people that use their services, ie the banks etc (in this case the CRA's are data processor to the customers of their data subjects, being the CRA would be data controller to the subject - subject being the bank)

    In theory, the CRA's would be jointly liable as follows:

    Data Subject = Lenders
    Data Processor = CRA's
    Data Controller = CRA's

    However, to us (the customer of the lender) it is as follows

    Data Subject = You - the customer
    Data Processor = The CRA's on behalf of their data subject, as above, the lender
    Data Controller = Your Bank - the lender
    Last edited by Never-In-Doubt; 28 January 2011, 14:03.
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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    • #47
      Re: Late Payment Marker removal

      Originally posted by Never-In-Doubt View Post
      Mate, no matter how you look at it - the data processor is a CRA NOT a controller as they do not own the data that is why they (CRA's) always say - we'll contact the lender and if they agree to remove, we'll remove.

      Bear in mind, the name speaks volumes!

      Processor = CRA's
      Controller = Owner
      Subject = Customer
      Absolutely agree

      Comment


      • #48
        Re: Late Payment Marker removal

        Originally posted by caspar View Post
        I'm happy to be proved wrong (total lie!!!!!!!) but can you see my argument?
        As requested mate: ---> http://forums.all-about-debt.co.uk/s...7&postcount=46

        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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        • #49
          Re: Late Payment Marker removal

          Originally posted by The Debt Star View Post
          argh! hang on...I've just blown an angel out

          Strict Proof thereof....

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          • #50
            Re: Late Payment Marker removal

            Originally posted by Gerry View Post
            Strict Proof thereof....
            Unbeliever!

            Comment


            • #51
              Re: Late Payment Marker removal

              Enough you two! Get to the general chat thread lol....

              ---> http://forums.all-about-debt.co.uk/showthread.php?t=653
              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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              • #52
                Re: Late Payment Marker removal

                Oops found the culprit who suggested contacting ICO….

                Think we need to move it up a scale from angels to elephants..

                Gerry x

                Comment


                • #53
                  Re: Late Payment Marker removal

                  Originally posted by Gerry View Post
                  Oops found the culprit who suggested contacting ICO….
                  Who was it, me?
                  I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                  If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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                  • #54
                    Re: Late Payment Marker removal

                    Originally posted by Never-In-Doubt View Post

                    In theory, the CRA's would be jointly liable as follows:

                    Data Subject = Lenders
                    Data Processor = CRA's
                    Data Controller = CRA's

                    However, to us (the customer of the lender) it is as follows

                    Data Subject = You - the customer
                    Data Processor = The CRA's on behalf of their data subject, as above, the lender
                    Data Controller = Your Bank - the lender
                    The problem here though surely is that the theory is backed by the law "the person on whom the obligation to process the data is imposed by or under that enactment is for the purposes of this Act the data controller."

                    Look at it this way. Does the bank HAVE to process the data to the CRA? No it doesn't. Does the CRA HAVE to process the data given it by the bank if asked to? Yes, it does.

                    Don't get me wrong. I've just fought an 8 year battle with the DWP over elements of the DPA (and won!). I do not deny for one minute that the reality is that only the bank will give the CRA permission to remove information, BUT that does not mean it is right. It means it's what happens, but the law, as Niddy acknowledges in his theory and reality statements, has the CRA as the data controller (possibly jointly liable).

                    By the way - I'm not ignoring responses, certain things mean I need to take a bit of time out in the afternoon DS and Niddy know what I'm on about, but will be back later.
                    Last edited by caspar; 28 January 2011, 14:22.

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                    • #55
                      Re: Late Payment Marker removal

                      Originally posted by Never-In-Doubt View Post
                      Who was it, me?

                      Guilty Party.......

                      http://forums.all-about-debt.co.uk/s...62&postcount=2

                      Comment


                      • #56
                        Re: Late Payment Marker removal

                        Originally posted by caspar View Post
                        The problem here though surely is that the theory is backed by the law "the person on whom the obligation to process the data is imposed by or under that enactment is for the purposes of this Act the data controller."
                        See below!

                        Originally posted by caspar View Post
                        Look at it this way. Does the bank HAVE to process the data to the CRA? No it doesn't. Does the CRA HAVE to process the data given it by the bank if asked to? Yes, it does.
                        You authorise the bank to use your data and to share it. The CRA does not have to process data at all, they can refuse. Lenders have to confirm to strict guidelines set by the CRA's before the CRA will process the data, part of that guidance is monthly update feeds. Point here is, they lender and CRA's "should" work together to ensure the data is correct. A lender may refuse to remove an entry, so you threaten the CRA with libel (as they are processing the incorrect/disputed data) - the CRA can then remove it, if they feel that you may be right and the lender is being unreasonable.

                        The CRA does NOT have to process anything.

                        Originally posted by caspar View Post
                        Don't get me wrong. I've just fought an 8 year battle with the DWP over elements of the DPA (and won!). I do not deny for one minute that the reality is that only the bank will give the CRA permission to remove information, BUT that does not mean it is right. It means it's what happens, but the law, as Niddy acknowledges in his theory and reality statements, has the CRA as the data controller (possibly jointly liable).
                        And I successfully sued both the biggie CRA's - they settled out of court as data processers - the data controller did not attempt to back the CRA's and I figure the CRA's thought sod this, we'll remove it before presedent was set!

                        Originally posted by caspar View Post
                        By the way - I'm not ignoring responses, certain things mean I need to take a bit of time out in the afternoon DS and Niddy know what I'm on about, but will be back later.
                        Understood, take care - chat laters....
                        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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                        • #57
                          Re: Late Payment Marker removal

                          Originally posted by Gerry View Post
                          hmmm....I do believe that was what Whizzy was referring to as well! But I DID add a colourful caveat to it.

                          Comment


                          • #58
                            Re: Late Payment Marker removal

                            Don't want to pursue this to the death, but having surfaced again, albeit sleepily, think about the following:

                            http://www.yourrights.org.uk/yourrig...y-records.html


                            The Act itself states:
                            The Data Controller of any organisation is ultimately responsible for the processing of any and all data by that organisation. If other people are involved in handling the data in any way whatsoever, it is the Data Controller's responsibility to ensure they are trained to do so correctly.


                            A CRA cannot "only pass the information on." By doing this they are without doubt processing your personal data. Of the eight enforceable fundamental prinicples of the Data Protection Act 1998:

                            No1 states personal data must be fairly and lawfully processed;
                            No 4 states it must be accurate
                            No 6 sates it must be processed in accordance with the data subject's rights.

                            Finally and this annoying proves us both right in my opinion, if you look on the ICO website it says that if you find incorrect information on your credit file you should complain to the lender and to the CRA. If this is what the ICO works by, then I think we have to agree we're all right.

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                            • #59
                              Re: Late Payment Marker removal

                              Mate the part of the act you quote actually is right, in the right context (think legal and not so literally). It's clearly saying that the data controller must ensure all data is processed correctly, ergo the processor (in this case the cra's) must go back to the controller (lender) in case of query as they are ultimately the data controller; the cra is only a data processor, processing on behalf of the controller (lender) as I've argued all along lol
                              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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                              • #60
                                Re: Late Payment Marker removal

                                Numbers 1, 4 & 6 above are the responsibility of the processing controller which is the lender as they pass data to a third party to process the data (usually a cra)!

                                It's so easy to grasp, you're reading the act out of context mate. Totally.
                                I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                                If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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