Recorded Delivery Mail

[The Tech Clerk]

Re: Recorded Delivery Mail

queried Recorded delivery once last year, filled in the post office form handed it in , never heard anything, but after 6 weeks a response from the people I sent letter to refering to the said letter, never did have a response to query from post office.

[di30]

Re: Recorded Delivery Mail

Most of my mail is sent by signed for recorded delivery (First class), although not guaranteed to be first class.
Yet it's knows to send post as normal - in the post box 2nd class to reach the destination before the first class signed for.

However, essential items I do by special delivery.

[nightwatch]

Re: Recorded Delivery Mail

most of my letters are sent 2nd class with proof of posting,
recorded/signed for, for CCA req,and complaints.

[jon1965]

Re: Recorded Delivery Mail

There seem to be certain addresses that play up, RBS in southend is one, as is Iqor in Preston.
However when I have emailed Royal mail they have come back to me with confirmation of delivery. Finding the email address takes a bit of searching for, look in the contact us in the section.

Cloggy it is all well and good advising special delivery but for someone who is struggling for money £5.70 a throw soon adds up. I did use SD sending in a life assurance claim form with DC etc but otherwise I use signed for for important and proof of posting for regular letters

[CleverClogs (RIP)]

Re: Recorded Delivery Mail

That is why I advise the use of Special Delivery, where next (working) day delivery is guaranteed.

[kilasuit]

Re: Recorded Delivery Mail

i sent 4 letter rec signed 1st class on tues and 2 of them have been delivered 2 havnt

1 thats been delivered was to PO box and i've got a signature too.

its the oither 2 thats annoying me

they just say progressing thru the network

[philnicandamy]

Re: Recorded Delivery Mail

I did however have a similar issue a while ago with them...took months before I finally had proof of who'd signed for it


after numerous complaints I received a book of 1st class stamps!

[IF]

Re: Recorded Delivery Mail

blimey thats quick for them.....

[philnicandamy]

Re: Recorded Delivery Mail

Which implies that it can take Royal Mail up to a whole year to upload vital customer information to their own website

blimey thats quick for them.....

[PlanB]

Re: Recorded Delivery Mail

dont know why, but when i checked on the po site last month it said the same as for Ifs post,
but i had kept the tracking page from last year in' favorites' and when i checked on that page it gave me the signiture

Which implies that it can take Royal Mail up to a whole year to upload vital customer information to their own website

[nightwatch]

Re: Recorded Delivery Mail

dont know why, but when i checked on the po site last month it said the same as for Ifs post,
but i had kept the tracking page from last year in' favorites' and when i checked on that page it gave me the signiture

[PlanB]

Re: Recorded Delivery Mail

I should add that if Royal Mail can't produce proof of any signature then I ask for compensation and they send me a book of first class stamps so I make a profit too Everything needs to be done at Manager level and done LOUDLY

[IF]

Re: Recorded Delivery Mail

Thank you Shep and Plan B

[PlanB]

Re: Recorded Delivery Mail

Royal Mail often have the signature on record but fail to scan it on to their own website. The siggies are stored in their Stoke-on-Trent office database and if you complain loud enough to customer services on 01752 387 112 they will send you a scanned copy in the post. I remind them that I have "entered into a legal contract" with them (i.e. I paid them my money) for their "Signed For" service so I expect a signature

That should work for you too. Just remember to be loud like Plan B

[Undercover Elsa]

Re: Recorded Delivery Mail

Morning IF
If it's sent to a business/department/PO Box sometimes multiple letters are block signed at bottom of a list, so you might not always get an individual signature.
It can take a while to get onto the system though as Rizzle says.
I read somewhere that PO box holders have 18 days to collect registered mail after which if not collected they're returned to sender.

If you save/print a screenprint of the delivery confirmation, plus you have the receipt, that should be fine.
I think the tracking results drop off the system after about a year, so if anyone's sitting on a long term unfulfilled CCA response they need to remember to save the proof of delivery before it drops off.

Shep x