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Tens of thousands of energy users will no longer have to pay up to £900 each if they are forced to have a pre-payment meter installed. From January, energy regulator Ofgem is to set a maximum charge of £150 in such cases. The most vulnerable will see their charges waived completely. At the moment about 40,000 people a year are obliged to pay large fees when their energy supplier gets a court warrant to have a meter put in. On average, customers have to pay £400 to cover the costs of the installation. Such costs include court fees, and the use of locksmiths or dog-handlers, if these are needed. However, some energy firms already supply such meters for free. 'Last resort'
Those who will not have to pay anything include people in "severe" financial difficulty, or those who would find the experience "severely traumatic", for example, due to mental health issues.
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