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Energy firms have been ordered to refund thousands of gas customers affected by a meter reading mistake.
The error - caused by companies confusing measurements from older imperial meters with modern metric ones - is believed to have affected more than 100,000 customers. "We have written to suppliers and asked them to refund affected customers," an Ofgem spokesperson told the BBC. Trade body Energy UK said firms were "working hard" to address the issue. The trade association, which represents the major energy companies, said "detailed analysis" showed "an extremely small number of accounts" had been affected. "Any customer affected will be contacted shortly by their supplier and where there has been overcharging, a refund will be issued as quickly as possible," it added. The energy regulator Ofgem is expected to issue a formal statement on Monday.........
Source: HERE to read more
Some of our other AAD Blog Pages:
E.On to pay £7m for smart meter failure - Click HERE to read more
The great smart meter rip-off - Click HERE to read more
Which? warns of energy smart meter 'fiasco' - Click HERE to read more
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