New consumer protection measures - including longer refund rights - have come into force under the Consumer Rights Act.
For the first time anyone who buys faulty goods will be entitled to a full refund for up to 30 days after the purchase. Previously consumers were only entitled to refunds for a "reasonable time". There will also be new protection for people who buy digital content, such as ebooks or online films and music. They will be entitled to a full refund, or a replacement, if the goods are faulty.....Read more here