Water industry regulatorOFWAT is to remove its requirement that debt collection agencies (DCAs) should have Financial Conduct Authority (FCA) permissions to recover debt for water companies. OFWAT has been working with specialist water DCAOrbit Collections Group to remove the requirement from its current debt collection guidelines. The change will be made to protect consumers who might have been impacted by oblige water companies to use only those agencies that were FCA regulated. OFWAT will make the amendments ahead of an appearance by Margaréta Serfozo-Matharu, principal associate at OFWAT, ...Read more here