Three airlines are facing legal action over complaints about how they handle passengers hit by flight disruptions. The Civil Aviation Authority said Ireland's Aer Lingus, Britain's Jet2 and Hungary's Wizz Air had failed to change their consumer policies in line with its requests. Andrew Haines, chief executive of the CAA, said passengers have "every right to be disappointed" by the trio. Jet2 told the BBC that the CAA's ruling was "materially inaccurate".

A spokeswoman said the company was paying compensation for disruption in line with previous court rulings and that airlines were "entitled" to limit to two years the period in which claims were made. She added: "No enforcement action has been taken. Given the misapprehensions of the CAA, Jet2.com expects that following the mandatory consultation process the CAA will not wish to take the matter any further." The CAA says a Court of Appeal ruling means that passengers should have up to six years to take a claim to court......Read more here