More complaints are made about nuisance calls on accident claims than any other subject, despite a ban on the sale of driver details, a regulator has said. New laws introduced in April 2013 made the payment of referral fees between insurance companies, lawyers and claims management firms illegal. But the Information Commissioner's Office (ICO) said there still appeared to be a lucrative trade in this data. An insurers' trade body said the subject was taken very seriously. Security of customers' personal information was a key legal consideration, the Association of British Insurers (ABI) said.


Complaints

Dave Bevan, from Hertfordshire, was involved in an accident in October 2014. "Within a matter of days I started receiving calls asking if anyone was injured in that accident and they were looking to see if they could pursue a claim on my behalf," he said. "For me it was more than a coincidence that they started after the accident and petered out fairly quickly afterwards."....Read more here