as it prepares for potential rush of calls from consumers and businesses

The City watchdog is putting contingency plans in place in case it is deluged with calls from desperate companies and consumers following a ‘yes’ vote in next week’s Scottish referendum. John Griffith-Jones, chairman of the Financial Conduct Authority, said the regulator had done ‘some basic contingency planning’ in case Scotland votes to go independent next week. He said the regulator was prepared for a rush of calls from consumers and businesses about the implications of a ‘yes’ vote. He said: ‘We have been making sure phone lines are manned properly if people ring us, and have been making sure we have a position around what advice would be appropriate to be given were consumers to ask “what should I do” on day one.’ But a week ahead of the crunch vote he admitted to the influential Treasury Select Committee that it was not clear about how a new regulatory regime would look in an independent Scotland.....Read more here