-
The energy company who will pay YOU £20 when they don't call back
Scottish & Southern Energy customers can now demand a £20 refund every time the firm fails to call back when it says it will. In a bid to improve its customer service, the energy giant has said each time it doesn’t meet its five principles it will deduct the money from your bill.The five principles are: calling you back when promised; never transferring you more than once unless you agree; giving you the opportunity to speak to a manager if you ask; offering support if you need help with your bills; and helping to save you money.....Read more hereYou must be logged in to post a comment.
- Hi & Welcome to the AAD Consumer Forum
We're a FREE consumer debt and legal forum offering help, support and debate in many areas of day-to-day life. You will need to Register a Free Account before you can join in with the discussion and contribute with your own posts. Remember to also check out the FAQ's so you can get to grips with how the forum works ready to start posting your new topics. Read about the new GDPR 2018 Rules and how it affects you as a member of AAD.
Tweet