..... sent off for intensive re-training
High Street bank Santander has suspended its advisers from giving investment advice for six weeks with immediate effect with 800 staff packed off for re-training. According to a Santander employee who contacted This is Money but wished to remain anonymous, the extra training was being undertaken following 'mystery shops' by the Financial Services Authority (FSA). Banks and other advice firms are having to adhere to an overhaul of the financial advice industry - the Retail Distribution Review (RDR) - which places extra requirements on advisers....Read more here: Santander bans selling of investment products in branch