Major mis-selling scandals have failed to stop banks pressuring staff into pushing potentially unsuitable products, Which? has said. The consumer group found 65% of bank staff with sales targets said they were being placed under more pressure than ever to hit them. The British Bankers' Association said staff incentives are now based on clear criteria related to customer service. The research was carried out between October and early December. Which? surveyed branch and call centre staff at HSBC, Royal Bank of Scotland (RBS), Lloyds Banking Group, Barclays and Santander. More than 550 bank staff were interviewed, of which 371 have a sales role. And, of those, 298 said they had sales targets to meet....Read more here: BBC News - Which? says bank staff