Energy firm Npower has been fined £60,000 by the regulator for abandoned calls to UK consumers. An investigation by Ofcom into the gas and electricity supplier found that it had made 1,756 abandoned calls over a seven-week period which played messages containing marketing content. According to Ofcom, Npower exceeded an abandoned call rate of 3% of live calls over a 24-hour period on eight separate occasions between 1 February 2011 and 21 March 2011....Read more here: Energy supplier hit with fine for abandoned calls