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Energy customers get switch rights under Ofgem plans
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Energy customers get switch rights under Ofgem plans
Households with pre-payment meters who owe up to £500 to their energy supplier will be able to switch to cheaper deals with another firm under new measures. It is part of a push by regulator Ofgem to encourage suppliers to work more effectively with struggling bill-payers and use disconnection as a last resort. Customers of the biggest six companies are currently able to move only if they have debts of less than £200. Meanwhile, the energy secretary is due to unveil plans to counter mis-selling. Under the Ofgem announcement, British Gas, EDF, Eon, SSE, Scottish Power and Npower will allow people on pre-payment meters to switch from 1 November.....Read more here: Energy customers get switch rights under Ofgem plansTags: None
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