SSE has lost an appeal into a conviction for tricking potential customers into switching from their existing energy firm.
SSE's sales agents had used misleading sales scripts when talking to people on their doorsteps, between September 2008 and July 2009. The company was found guilty at Guildford Crown Court in May 2011, and now its appeal has been thrown out. SSE said it was "disappointed" with the result. The original case heard that sales agents had told potential customers that they were paying too much to their current suppliers when this was not the case.
SSE was found guilty on two counts out of seven charges brought under the unfair trading practices regulations. It was thought to be the first time that one of the big six energy firms has been prosecuted for using dishonest sales techniques.........Read more here--: BBC News - Energy firm SSE loses appeal on mis-selling