UK mobile phone companies have been told to let their contract customers restrict how much they spend, to avoid unexpectedly high bills. The regulator Ofcom says the measures are needed to stop so-called "bill shock". It says its research shows that 1.4 million customers with mobile phone contracts have been hit by surprisingly large bills in the past six months. Ofcom says if the firms do not agree, it may force them to protect customers. "Ofcom believes mobile providers can do more to help customers control the amount they spend on their mobile phones," the regulator said. "Ofcom has written to the mobile providers calling on them to do more to develop and promote 'opt-in' measures, such as tariffs that allow consumers to set their own financial caps or receive alerts about usage." The move was welcomed by the...Read more HERE