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Source: This is Money.....
Ms S.P.writes: My daughter moved house and mislaid her Santander debit card. She did not report it stolen as she did not need it until pay day and thought it would turn up in the house. When she checked her account she was surprised to see a cheque for £13,850 had been deposited and then the same sum debited. She assumed it was the bank’s mistake until she realised that between the crediting and debiting, someone had spent £1,467. She went to Santander but the bank told her that either she had withdrawn the money herself or she had allowed someone else to do so.
Santander holds her responsible and she has received demands from debt collectors.
Your daughter went to her Santander branch in Doncaster, South Yorkshire, and reported that someone had fraudulently gained access to her account. She even went to the police. But she got nowhere because the police rarely take any interest in what they regard as minor fraud. And Santander took even less interest because its priority is to get its money back, from anyone.Ms S.P.writes: My daughter moved house and mislaid her Santander debit card. She did not report it stolen as she did not need it until pay day and thought it would turn up in the house. When she checked her account she was surprised to see a cheque for £13,850 had been deposited and then the same sum debited. She assumed it was the bank’s mistake until she realised that between the crediting and debiting, someone had spent £1,467. She went to Santander but the bank told her that either she had withdrawn the money herself or she had allowed someone else to do so.
Santander holds her responsible and she has received demands from debt collectors.
This should have been a fairly straightforward investigation, if anyone had actually bothered. The cheque for £13,850 was issued by BLB Solicitors of Bath, Somerset. Richard Lowes of BLB told me: ‘The cheque was stopped after it was drawn to our attention that both the payee details and the date had been altered after it left our office. ’But whoever intercepted the cheque had deposited it at the...Read more here---> TONY HETHERINGTON: Santander in account raid riddle again