High street stores are fobbing off customers who have legitimate complaints and denying them their legal right to have faulty goods fixed. Household name retailers are misrepresenting the law over repairs, replacements and refunds, according to a damning study by consumer champions Which? Its researchers visited 60 shops, including Argos, Comet, Currys, John Lewis and independent outlets, with a complaint about a faulty fridge that was just out of a one or two-year warranty....Read more here---> How high street stores deny you your legal rights on returns: Damning report reveals how many staff are clueless about faulty goods law | This is Money