Silent calls face threat of £2m fine, says Ofcom

Companies that use automated telephone calls that leave householders hearing nothing can now be fined up to £2m. So-called silent calls often occur when firms dial several numbers at once but then fail to have a staff member lined up to speak when a call is answered.
Ofcom has fined nine businesses for making such calls, with Barclaycard receiving the biggest penalty allowed under the old rules of £50,000.

Ofcom said more than 9,000 complaints were made about silent calls last year.
More than 70% of victims told Ofcom they received two or more calls in a day from the same company.....More News