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  • cecilia
    replied
    Re: Cecilia PDL diary

    I also got a text from Quick Quid asking me to contact them. They got the original explanation letter I sent them on the 30/8, as I got an automatic response the day I sent it, saying it had been received.
    Last edited by cecilia; 6 September 2013, 19:47.

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  • cecilia
    replied
    Re: Cecilia PDL diary

    Received this from Swift Sterling today, charges have been added.


    Ref: £1,095.64
    £ 226.94

    I have been in receipt of your email, I do need to speak directly to you in
    regards to your debts.

    I understand that you are experiencing some difficulties at the moment and want
    to help you, however I will need to speak with you.

    If you could please contact me today before 5pm otherwise I will be in the
    office next week from 10am - 7pm.

    I look forward to your reply.


    Account Manager
    084 5318 0006



    Independent Advice Organisations

    Free independent money and debt advice can be obtained from the following
    organizations:

    National Debtline – www.nationaldebtline.co.uk
    Freephone 0808 808 4000
    Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP

    Consumer Credit Counseling Service (CCCS) – www.cccs.co.uk
    Freephone 0800 138 1111

    Citizens Advice – www.citizensadvice.org.uk
    Check your local Yellow Pages or Thompson local directory for address and
    telephone numbers

    Community Legal Advice – www.clsdirect.org.uk
    0845 345 4345

    -

    STRICTLY PERSONAL AND CONFIDENTIAL. This message (and any associated accounts)
    is intended only for the use of the individual or entity to which it is
    addressed and may contain information that is confidential, subject to
    copyright or constitutes a trade secret. If you are not the intended recipient
    you are hereby notified that any dissemination, copying or distribution of this
    message or accounts associated with this message, or taking any action in
    reliance on the content of the information is strictly prohibited. If you have
    received this message in error, please notify the sender immediately by reply e-
    mail and destroy any hard copies you may have printed and remove all electronic
    copies from your hard drive, network or any other location where electronic
    information is stored. E-mail transmission cannot be guaranteed to be secure or
    error free as information could be intercepted, corrupted, lost, destroyed,
    arrive late or incomplete. The sender therefore does not accept liability for
    any errors or omissions in the contents of this message, which arise as a
    result of e-mail transmission. If verification is required please request a
    hard copy version. Messages sent to and from us may be monitored.

    Northway Broker Limited trading as Swift Sterling. Company Registration No. C
    36144.
    Level 5 - Plaza Commercial Centre, Bisazza Street, Sliema SLM1640, Malta
    Last edited by cecilia; 12 September 2013, 18:43.

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  • SaltnVinegar
    replied
    Re: Cecilia PDL diary

    Originally posted by cecilia View Post
    Damn right, working out how much they have had out of me in interest ,yesterday, was not a good experience.
    Totally understand - though after some time I'd like to think you'll look back and see it is as a necessary (and hence good) experience as you can see what getting sucked into the PDL trap has done for your finances and the money that should have been going in your pocket.

    Leave a comment:


  • SaltnVinegar
    replied
    Re: Cecilia PDL diary

    Originally posted by cymruambyth View Post
    I think it sounds like an excellent idea. You will have support and guidance when you start to get threatening letters that will put things into perspective, plus PDLs are in the spotlight at present and their checks seem to have been lax!
    For many the checks have been non-existent - thats the problem and why so many have shut up shop after the OFT have arrived on their doorsteps as they realized they would fall foul of 'acting in a responsible manner'!

    Leave a comment:


  • SaltnVinegar
    replied
    Re: Cecilia PDL diary

    Originally posted by Never-In-Doubt View Post
    If its a lot then the Roberts case may kick in

    --> http://forums.all-about-debt.co.uk/s...l=1#post330732
    Exactly matey - the Roberts case is really useful to tag onto the standard Telephone Harassment template

    Leave a comment:


  • cecilia
    replied
    Re: Cecilia PDL diary

    Originally posted by PriorityOne View Post
    Sounds good to me..... they've had enough out of you Cecilia. Time to take your life back and start living :-)
    Damn right, working out how much they have had out of me in interest ,yesterday, was not a good experience.

    Leave a comment:


  • PriorityOne
    replied
    Re: Cecilia PDL diary

    Sounds good to me..... they've had enough out of you Cecilia. Time to take your life back and start living :-)

    Leave a comment:


  • cecilia
    replied
    Re: Cecilia PDL diary

    I am fine with this approach SnV.
    I will post as soon as I hear from any of the others, and we will adapt for each company. Mr Lender issued the default notice yesterday, and I just bounce back the orginal email I sent them, whenever they send me an email.As mentioned earlier I think the call on my voicemail today was from Pounds to Pocket, clearly because I won't give them debit card details to take their payment.

    I am going to chillax now, until the next PDL makes a move.

    Thank you ,and everyone else who has posted on this thread for your support.

    Leave a comment:


  • SaltnVinegar
    replied
    Re: Cecilia PDL diary

    Originally posted by cecilia View Post
    Does this new letter only apply to the PDL's I have rolled over with?
    No we'll adapt the above for each company - what I'm looking for right now is whether you'd be comfortable taking this approach?

    Originally posted by cecilia View Post
    Swift Sterling acknowledged they received the letter, but were not willing to discuss it in writing as you know
    And they're stupid for stating so - what if you were hard of hearing or didn't have a phone? All guidelines state that creditors should respect a debtors wishes on how/when they should be contacted. How stupid do you think they are going to look in front of a judge when you state you tried to resolve things but they refused to place correspondence in writing...........

    Originally posted by cecilia View Post
    I still have not heard from the other 4 yet, although they all must have got it. Letters to the Moneyshop and Speedloan were sent by recorded delivery.
    Cool - then chillax! I know its easier said than done but balls in their court - let them make the next move. You don't need to push things here - remember time is YOUR friend.

    Originally posted by cecilia View Post
    What happens in the court scenario?
    So the chances of a PDL company taking you to court are very slim - I'm not saying it doesn't happen, there is a member on here who has been threatened with court, however on filling out their response agreed to a mediation discussion - the PDL company have suddenly gone very quiet. Why do you think that is?

    To put it in perspective - I've helped (literally) thousands of people with payday loan debt and I have seen less than 10 people get court papers - usually because they didn't put up a fight and the creditor went for a judgement by default.

    Worst case scenario - you get a CCJ and you fill out the acknowledgement of service a monthly payment you can afford.

    But seriously - you are at step 2 of a process that may have hundreds of steps. If you deal with this correctly it shouldn't get that far. Theres no guarantees but you just need to step back a little and everyone here will do their best to look after you.

    Best
    SnV

    How many of these cases get to court?[/QUOTE]

    Leave a comment:


  • cymruambyth
    replied
    Re: Cecilia PDL diary

    I think it sounds like an excellent idea. You will have support and guidance when you start to get threatening letters that will put things into perspective, plus PDLs are in the spotlight at present and their checks seem to have been lax!

    Leave a comment:


  • cecilia
    replied
    Re: Cecilia PDL diary

    Originally posted by SaltnVinegar View Post
    Yes so what changed to lift that restriction? Simple - they got greedy and allowed you to take out a loan with one when you had a loan with 'the other'. Regardless it shows that they relaxed their lending criteria and also did not carry out any due diligence in offering you a loan. This will come back to bite them.



    Where would you like to start?! Don't worry about this as you're not going to speak to them on the phone anyway - this is when they make the most breaches as unless you are recording their calls its your word against theirs. But if you refuse to speak to them then they can't make any threats, or spout unlawful garbage.

    So after looking at the amounts you have paid, I suggest the following (to be vetted by other AAD members:

    You write one final letter telling them the following:

    1) Your circumstances have changed and you can no longer afford to repay the loan and will be in no position to do so in the foreseeable future but have offered a repayment figure which the creditor has unreasonably rejected.

    2) That the creditor instead has embarked on a course of action that any reasonable person would consider harassment with xxx phone calls in xxx timeframe

    3) That all further correspondence should be placed in writing and you will not answer any phone calls, and any further calls will be considered harassment.

    4) That you have already repaid £££££'s in interest payments due to significant number of times you have rolled over the accounts

    5) That after taking financial advice you consider the way in which you have been offered the loans and the number of times you have been allowed to 'roll over' the loans are in breach of OFT guidelines on responsible lending - TBC - Did you get any pre-credit agreement information from any of the lenders explaining the products you were purchasing so you could make an assessment of their suitability etc??

    6) That in consideration of the sums already paid in relation to the original capital sum and the interest rates and charges now being charged, that the creditor is now in potential breach of section 140 of the Consumer Credit Act and that an unfair relationship has developed. (TBC)

    7) That in consideration of all of the above, and in consideration of sums already paid, that the creditor writes off any further outstanding balance.


    So taking this approach you are forcing things a little, but you are also showing you are not a pushover. There is a small risk of a creditor applying to the courts, but there always is, and if you don't own your own home then the one leverage they have over you doesn't really exist anyway.

    If things get too heavy for you then you can just re-iterate your payment proposal - and you would do that if things got to court anyway (and challenging any interest charges applied in the meantime).

    Questions?
    Does this new letter only apply to the PDL's I have rolled over with?

    So far the only PDL's that have responded to my original letter are PaydayUK and Pounds to Pocket.Swift Sterling acknowledged they received the letter, but were not willing to discuss it in writing as you know.

    I still have not heard from the other 4 yet, although they all must have got it. Letters to the Moneyshop and Speedloan were sent by recorded delivery.

    Yes, I got Pre credit agreements when I took out the loans.

    What happens in the court scenario?

    How many of these cases get to court?

    Leave a comment:


  • SaltnVinegar
    replied
    Re: Cecilia PDL diary

    Originally posted by cecilia View Post
    It is strange because I have had several loans with Pounds to Pocket over the years, and you could not take a loan out with Quick Quid if you were with Pounds to Pocket. That is how I knew they were linked.
    Yes so what changed to lift that restriction? Simple - they got greedy and allowed you to take out a loan with one when you had a loan with 'the other'. Regardless it shows that they relaxed their lending criteria and also did not carry out any due diligence in offering you a loan. This will come back to bite them.

    Originally posted by cecilia View Post
    Could you please share/expand on what Mr Lender has done when it gets nasty, what have they done to flout OFT guidelines?
    Where would you like to start?! Don't worry about this as you're not going to speak to them on the phone anyway - this is when they make the most breaches as unless you are recording their calls its your word against theirs. But if you refuse to speak to them then they can't make any threats, or spout unlawful garbage.

    So after looking at the amounts you have paid, I suggest the following (to be vetted by other AAD members:

    You write one final letter telling them the following:

    1) Your circumstances have changed and you can no longer afford to repay the loan and will be in no position to do so in the foreseeable future but have offered a repayment figure which the creditor has unreasonably rejected.

    2) That the creditor instead has embarked on a course of action that any reasonable person would consider harassment with xxx phone calls in xxx timeframe

    3) That all further correspondence should be placed in writing and you will not answer any phone calls, and any further calls will be considered harassment.

    4) That you have already repaid £££££'s in interest payments due to significant number of times you have rolled over the accounts

    5) That after taking financial advice you consider the way in which you have been offered the loans and the number of times you have been allowed to 'roll over' the loans are in breach of OFT guidelines on responsible lending - TBC - Did you get any pre-credit agreement information from any of the lenders explaining the products you were purchasing so you could make an assessment of their suitability etc??

    6) That in consideration of the sums already paid in relation to the original capital sum and the interest rates and charges now being charged, that the creditor is now in potential breach of section 140 of the Consumer Credit Act and that an unfair relationship has developed. (TBC)

    7) That in consideration of all of the above, and in consideration of sums already paid, that the creditor writes off any further outstanding balance.


    So taking this approach you are forcing things a little, but you are also showing you are not a pushover. There is a small risk of a creditor applying to the courts, but there always is, and if you don't own your own home then the one leverage they have over you doesn't really exist anyway.

    If things get too heavy for you then you can just re-iterate your payment proposal - and you would do that if things got to court anyway (and challenging any interest charges applied in the meantime).

    Questions?

    Leave a comment:


  • cecilia
    replied
    Re: Cecilia PDL diary

    Just had a message to call someone at P2P, very urgent, American accent. Guess it is Pounds to Pocket.

    Leave a comment:


  • cecilia
    replied
    Re: Cecilia PDL diary

    Salt and Vinegar I have updated my threads as you requested with amounts of interest I have paid over the years to all these PDL's, and think I should go to bed now. I feel ill.

    I am seriously thinking about going to see Stella Creasy, she can use me as one of her case studies.

    Leave a comment:


  • cecilia
    replied
    Re: Cecilia PDL diary

    Originally posted by SaltnVinegar View Post
    Hi Cecilia

    Great news on getting PaydayUK to agree repayment plan. Make sure you set up STANDING ORDER and you get their bank details. Don't accept anything else.

    So moving on to the other 6...........

    First things first - Pounds to Pocket and Quickquid are actually the same company (CasheuronetUK LLC) but different trading names. The fact that they have given you a second loan under a different trading name puts them on dodgy ground regards irresponsible lending so we can use that if we need to and have them by the short and curlies.

    Mr Lender I know can get nasty and flout OFT guidelines with regular abandon. We'll have them on OFT664 breaches very quickly, report them and close them down quick. Like I said previously - we will use their bad form against them.

    The rest I don't come across very often. I think we need a plan here - you obviously have a repayment strategy in place - thats fine, but keep that in your back pocket for now.........

    What I'm concerned about in your specific case is the significant amount of times you have 'rolled over' or 'reloaned' (not to mention encouraged to take out further borrowing to cover your debt). What I'd like you to do is to update each of your threads with the following information:

    1) The total number of times you have 'rolled over' a loan
    2) The total amount of money you have paid in interest to cover the ORIGINAL capital borrowed.

    So - if you have rolled over a £400 loan 8 times and paid £120 in interest each time you would have repaid £960 still owing the original £400 capital plus £120 interest

    Make sense? I think we have an angle here we can try, but its not one that I approach very often, however the length of time you have had some of these loans makes it an option.

    Once you can provide the figures I'll explain some more.

    Best
    SnV
    Thanks S&V,

    My Internet has been playing up for the past two days, but I will try and update those threads tonight.

    PaydayUK gave me details for a Standing order, or I could also go and pay cash in at a bank.

    It is strange because I have had several loans with Pounds to Pocket over the years, and you could not take a loan out with Quick Quid if you were with Pounds to Pocket. That is how I knew they were linked.

    Could you please share/expand on what Mr Lender has done when it gets nasty, what have they done to flout OFT guidelines?

    I have written to all PDL's with a repayment strategy, but as you know some PDL's are ignoring my letters.

    Do you want to know how many times I have reloaned as well as rolled over?

    Or just the rollovers?

    The rollovers are with Albermarle and Bond/Speedloan, Mr Lender and the Moneyshop. The Moneyshop and Albermarle and Bond was cashing cheques, where they took a sum on every £100. They stopped the cheque cashing, and forced all the customers to pay off by loan this year, because of the new regulations. It has been going on for years. I will provide you with the figures, then weep when I see how much I have given them all.

    Have done the PaydayUK, have put the figures in purple, is that the format you want?

    Will do the rest shortly.
    Last edited by cecilia; 4 September 2013, 17:56.

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